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Arrow on Swanston

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment
Premium Penthouse Apartment | City view
View from property
Front of property – evening/night
Premium Penthouse Apartment | Living area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Lygon Street
    5 min walk
  • Melbourne Central
    6 min walk
  • Queen Victoria Market
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Apartment

Deluxe King Apartment

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | Living area

Deluxe One Bedroom Apartment

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 4 Bedrooms Apartment

4 Bedrooms Apartment

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Two Single Bedroom Apartment

Two Single Bedroom Apartment

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Two Bedrooms Apartment

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Two Bedrooms Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Triple Single Beds Apartment

Triple Single Beds Apartment

Triple Single Beds Apartment

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Penthouse Apartment

Premium Penthouse Apartment

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Family Apartment

Deluxe Family Apartment

Deluxe Family Apartment

  • 27 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Great Southern Hotel Melbourne

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very good, (1771)
The price is €114
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Great Southern Hotel Melbourne

About this property

Arrow on Swanston

Family-friendly Melbourne aparthotel in Carlton with a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Arrow on Swanston's great location. During your stay, you're just a quick walk from Melbourne Central. Free WiFi in public areas, an outdoor pool, and a restaurant are available. Built in 2003, this comfortable aparthotel has 200 apartments on 9 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a sitting area, and an LCD TV
  • Free WiFi
  • Enjoy a bite to eat at Cafe Crema, a café that serves local cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Within a 10-minute walk of Lygon Street and Queen Victoria Market
Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business center and 4 meeting rooms.

Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available.

This 3.5-star Melbourne aparthotel is smoke free.

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near a laundromat

Work spaces

  • 4 meeting rooms
  • Business centre
  • Laptop workspace
  • Conference centre (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Local maps
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness centre
  • Theme parks nearby
  • Rock climbing nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Arrow on Swanston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 572 out of 2286 reviews" "
Rating 8 - Good. 734 out of 2286 reviews" "
Rating 6 - Okay. 430 out of 2286 reviews" "
Rating 4 - Poor. 282 out of 2286 reviews" "
Rating 2 - Terrible. 268 out of 2286 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deirde

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Welcome gift were amazing and rooms were like newly constructed and lobby area is also quite nice
Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice and clean bedrooms
Stayed 1 night in Oct 2024

6/10 Okay

Princess

Accessible to transport
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The TV in the room was not working, the Microwave was not working, the bathroom fan was not working, the lock was not working on the balcony door. The pictures were different to the actual place. The daytime staff were lovely and location was great.
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Liked: Cleanliness
The property is in desperate need of a revamp. Furniture is old and damaged. The plug in the kitchen sink did not fit making dish washing extremely difficult. The shower rose was so low that I was unable to get my head under to wash my hair. The bottom sheet on the bed was the wrong size, becoming uncomfortable during the night as it moved and rolled up. The room was nothing like the picture viewed when booking. The venue is ideally located on the tram line and within walking distance of Queen Victoria Market.
Stayed 4 nights in Sep 2024

6/10 Okay

Victor

Liked: Cleanliness
No me han regresado mi deposito en garantia despues de dos semanas. Ya no me encuentro en la ciudad para ir a reclamarlo. Y no tengo telefono para llamarles. El trato de la persona que me atendio fue muy grocero y me hicieron esperar mucho tiempo para entregarme la habitacion.
Stayed 1 night in Sep 2024

10/10 Excellent

Zyon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
facility cleanliness,security and the food was great. welcoming at the entrance was great and i was able to work from the comfort of my room as the internet was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room are very clean and beds are also very comfortable, staff members are very friendly with their guests
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room with great view and great food options and welcome gifts are also very beautiful
Stayed 1 night in Sep 2024

2/10 Terrible

SIMON

Disliked: Property conditions & facilities
We stayed in a 'deluxe' family apartment. What a joke calling it deluxe. Tiny apartment with two small bedrooms and supposedly a twin sofa bed. The sofa was jammed into a upright position and could not be transformed into a bed. Maintenance eventually fixed it but there was a hard timber section running through the center of the bed so impossible to get a decent night's sleep. The view from the windows was basically a large airconditioning structure. The best part of the stay was when we left!
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, room comfort
Great location, otherwise hotel decor dated, no room service to change towels, replenish toiletries, make beds or empty bins. Small cockroaches an issue. On check in I was told room was ready & I could check in , then they demand an early check in fee so I could check in 30 minutes early. They need to revise what they do . Below average
Stayed 2 nights in Sep 2024

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, kind and helpful staff, delicious food and rooms were too clean. Overall, stay is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Aron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were too big and beautiful and area around the property is also very beautiful with great buildings and beautiful views
Stayed 1 night in Sep 2024

10/10 Excellent

Casen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members are very much concerned with their work and their ability, rooms were clean and spacious, food is also very delicious. Overall, stay is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Foresth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is too safe and quiet and the special thanks for the welcome gift which is provided by the owner to the guest
Stayed 1 night in Sep 2024

8/10 Good

Bolat

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Great location for the purpose of my trip. Friendly & helpful staff. Very good property for a 3 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Aryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were too comfortable and staff was also very nice and friendly with everyone
Stayed 1 night in Sep 2024

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area near the hotel is very nice and there are numerous of restaurants and shopping malls are located around the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Vincenzo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check- in is very quick and rooms were too spacious and clean
Stayed 1 night in Sep 2024

4/10 Poor

Arjang

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at this property during the first couple of days of my vacation. The property does NOT look nearly as nice as the pictures. It's a really old and beat up apartment building. My particular unit had 2 bedrooms, which was great although not needed for me. But the living room was tiny and uncomfortable. Also the windows looked directly into the windows of another bunch of rooms. So I felt like I had to close the shades the whole time. The refrigerator didn't seem to work. It was plugged in, and it was making noise. But it just wasn't cold, even after I set the temperature to the midrange, and waited until the next day. Also no lights. I told the manager about it, and he said he can't do anything until the next day. Of course, I was checking out the next day. So that'd be sub-par service on top of the refrigerator. Walls thin. The pool did not look welcoming. But with more care, it would be a nice lap pool. The sauna was out of order. The gym was my main reason for picking this property. It was also popular among others. But there were a lot of dumbbell weights in the 10-20 kg range that were missing. It's hard to work out with the mid range missing. The location is decent. Close to Lygon and CBD, and a tram is right outside. Generally, if I were a college student wanting to save money on a long term stay, then I'd go for this place. But if you're looking for something for your vacation, find another place, spend more money, and you'll enjoy yourself more.
Stayed 2 nights in Sep 2024

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good value, close to the city and to my workplace when I visit monthly. Bed a little too firm, but has everything required and lots of cafes and shops
Stayed 1 night in Sep 2024

10/10 Excellent

Crue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with great facilities. The suite was extremely well-kept with two separate rooms, one living room area and one bedroom with a very spacious double-bed. It has a great breakfast spread as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Jakain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very helpful and the welcome gifts were great
Stayed 1 night in Sep 2024

10/10 Excellent

Zaydm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with nice bathrooms and nice chairs for the guests and bed is also very comfortable
Stayed 1 night in Sep 2024