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Apartments Melbourne Domain - New Quay Docklands

4.0 star property

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Photo gallery for Apartments Melbourne Domain - New Quay Docklands

Front of property
View from property
Exterior
Indoor pool, outdoor pool
Individually decorated, individually furnished, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
13 Caravel Lane, Docklands, VIC, 3008
  • Marvel Stadium
    ‪10 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Queen Victoria Market
    ‪20 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

Similar properties

Living area

Punthill Caroline Springs

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, (104)
The price is €128
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Punthill Caroline Springs

About this property

Apartments Melbourne Domain - New Quay Docklands

Waterfront Melbourne aparthotel in Docklands with 12 restaurants
Along with 12 restaurants, this smoke-free aparthotel has a marina and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and 5 coffee shops/cafes. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Apartments Melbourne Domain - New Quay Docklands offers 37 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided weekly.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the overall property condition at Apartments Melbourne Domain - New Quay Docklands. During your stay, you're just a quick walk from Marvel Stadium. Free WiFi in public areas, 12 restaurants, and 5 coffee shops/cafes are available. Built in 2002, this upscale aparthotel has 37 apartments on 26 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Options for a bite to eat include 12 restaurants and 5 coffee shops/cafes
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Marvel Stadium and Collins Street
There are 12 restaurants and 5 coffee shops/cafes, as well as a grocery/convenience store. WiFi is free in public spaces. Apartments Melbourne Domain - New Quay Docklands offers its guests a marina, an indoor pool, and an outdoor pool. A fitness center, multilingual staff, and laundry facilities are also featured at Apartments Melbourne Domain - New Quay Docklands. For a fee, parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 4-star Melbourne aparthotel is smoke free.

Apartments Melbourne Domain - New Quay Docklands has 12 restaurants on site.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartments Melbourne Domain New Quay Docklands
Melbourne Domain Docklands
Apartments Domain New Quay
Melbourne Domain New Quay Docklands
Domain New Quay
Apartments Melbourne Domain New Quay Docklands Apartment
Apartments Domain New Quay Apartment
Apartments Melbourne Domain Docklands
Apartments Melbourne Domain New Quay Docklands
Apartments Melbourne Domain - New Quay Docklands Docklands
Apartments Melbourne Domain - New Quay Docklands Aparthotel

Apartments Melbourne Domain - New Quay Docklands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 911 reviews
Rating 8 - Good. 257 out of 911 reviews
Rating 6 - Okay. 173 out of 911 reviews
Rating 4 - Poor. 125 out of 911 reviews
Rating 2 - Terrible. 80 out of 911 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Terrible check in experience. Grubby apartment.would never stay here again.
Stayed 2 nights in Mar 2020

4/10 Poor

Emmalie

Travelled with group
Liked: Room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Jess, Tasmania

Travelled with partner
The apartment was nice, clean and in a nice spot with a good view. Was only a couple of things we weren’t happy with eg- toilet button was broken and couldn’t flush straight after flushing first time, shower handle wasn’t attached and fell off every time we showered, and the fan didn’t work properly so bathroom steamed up straight away and staff weren’t the friendliness.
Stayed 2 nights in Mar 2020

4/10 Poor

Timur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it 😄👍🍺
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 9 nights in Feb 2020

10/10 Excellent

Mariëlle, langwarrin.

Travelled with partner
Liked: Cleanliness
Apartment in great location and clean. Very helpful staff. We enjoyed our stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lovely staff, easy to find and super clean. Definately recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the Apartments Melbourne Staff. I have stayed here a few times now and I love the apartments. Always clean and well maintained. i would highly recommend.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The owner canceled our booking so they could resell it at a higher price but they didn’t actually tell us or give us a refund. We arrived to check in to no booking. Luckily the nice girl at reception found us a room we could have which had maintenance issues. Very disappointing!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Location and near to tram station. Good condition.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Close to tram stop and priced appropriately for its condition. The property seemed run down and in need of repair. No hot water on our second night/morning. No towels for the pool. Outdoor area dirty. No plug for kitchen sink to wash up.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great spot to stay short 2 minute walk to tram and restaurants
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jan 2020

6/10 Okay

Pieter

Liked: Room comfort
Good position
The apartment was quite good . Spacious with most things needed . It is in a good spot in Docklands . The tv remote didn’t work and no tv remote for bedroom tv, but if your going to stay just for tv ,stay home. There is a good pool with in the building we stayed at.. I think there are a couple of apartment blocks that use the same reception . Shopping and eateries are plentiful and Docklands is getting bigger.. It’s not 5 star but it doesn’t claim to be . Overall a good place to stay.. I would stay there again ..
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The apartment was lovely except there was tape holding a window in providing a unsafe environment especially in the high winds on level 10 that we experienced. Pool was like ice and unfortunately no indoor pool was available although ad suggested there was. Air con DID NOT work which was particularly hard during a 44 degree day. The house keeper was very helpful, but the rest weren't so, and appeared annoyed when we arrived, and during phone conversations. Air con wasn't fixed and we were told owners wouldn't allow someone to come out till next morning
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean dirty carpet no ac in bed rooms no car park spot in same appartment block
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Sub standard room 1009P with missing, dirty or damaged blinds and insufficient towels for guests. Bathroom needs attention especially shower hose that makes floor completely wet when showering. Two pot lids but no pots for cooking. Gas stove knobs where broken and we didn’t know if gas was turned off so slept with balcony door open so we didn’t die in our sleep.
Stayed 4 nights in Dec 2019

6/10 Okay

JC, Melbourne

Business traveller, Travelled with group
Liked: Cleanliness
The apartments location was fantastic and check in was very smooth however the overall condition of the apartment was disappointing especially for the price we paid. Definitely did not look like the photos we saw wgen we booked. The main bedroom had a sliding door which was broken and could only open a quarter of the way, it was a squeeze just to get in. The second bedroom had no blinds on one window and broken ones on the other so all the light came through. The wifi in the apartment didn't work and we needed to wash all the glassware before we used them. Quite disappointing at 390 a night it's quite a rip off the only thing that is 4 star is the location.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is lovely but needs a little maintenance attention. Toilet roll holder is falling off. Heating doesn’t work Portable heater also doesn’t work
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked two apartments in the one booking and when checking in was informed that the two apartments were not together in the same building. One apartment was two blocks away from the other in a totally separate apartment building. No mention in any communication on website or in correspondence emails that booking could be split and not together. Reception at check in tried their best to accommodate after we complained but best they could do was put us in separate buildings next door to each other. Apartments themselves were lovely.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn't ready when I arrived at 5.30pm. The carpet was being cleaned and i was not told this was to be ocurring! Although only a small area of say 2m2, it was right in the main walk area outside the bathroom. I had to wait while they finished off and then had to endure soggy carpets and a room that smelled like a wet dog. There wasn't a toilet roll holder and the bedroom window latches were broken meaning that I couldn't shut out the noise of Footscray Rd right underneath me... Check in was less than professional and they seemed annoyed that I was annoyed that the room wasn't ready! The room had a couple of pieces of cheap furniture and was not inviting or pleasant to be in.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was confusing. Checkout communication failed
Stayed 1 night in Nov 2019