Alston Apartments Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alston Apartments Hotel

Lobby sitting area
Standard Double or Twin Room | Extra beds
View from property
Lobby
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
138 Elgin Street, Carlton, VIC, 3053
  • Lygon Street
    3 min walk
  • University of Melbourne
    6 min walk
  • Melbourne Museum
    12 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    18 min drive

Room options

Standard Double or Twin Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Queen Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Alston Apartments Hotel

Aparthotel units with kitchenettes, a quick walk to Lygon Street
Along with self parking, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, express check-in, and tour/ticket assistance. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a sitting area and a coffee/tea maker, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
Alston Apartments Hotel offers 21 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Beds feature pillowtop mattresses. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 82-cm LCD televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Alston Apartments Hotel, you're just a quick walk from University of Melbourne. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 21 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a pillowtop bed, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Lygon Street and 6 minutes by foot from University of Melbourne
Alston Apartments Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Alston Apartments Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (AUD 15.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking for AUD 15 per night; booking required

Family friendly

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: AUD 35.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 82-cm LCD TV with premium channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • Near a metro station
  • In the shopping district
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 21 rooms
  • 3 floors
  • 1 building

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15.00 per night
  • Nearby parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:30 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for a deposit of AUD150 for any bookings for guests planning to arrive outside of normal check-in hours.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 10 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alston Apartments Hotel
Alston Apartments Hotel Carlton
Alston Carlton
Alston Apartments Carlton
Alston Apartments Hotel Carlton
Alston Apartments Hotel Aparthotel
Alston Apartments Hotel Aparthotel Carlton

Alston Apartments Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 279 reviews" "
Rating 8 - Good. 147 out of 279 reviews" "
Rating 6 - Okay. 31 out of 279 reviews" "
Rating 4 - Poor. 8 out of 279 reviews" "
Rating 2 - Terrible. 3 out of 279 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie, Wodonga, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist conveyed all necessary information to me which were easily understood and implemented. He was very friendly, polite and efficient. Free continuous wifi much appreciated.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
We like the close proximity to the hospital, the price and parking arrangements. We didn't like the smoke alarm hanging out of the ceiling, broken toilet roll holder, the dirty cups in the dish washer, no body wash in shower, broken conditioner dispenser and no plugs for sinks and towel rack ready to fall off the wall
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, only a 12 min walk to Brunswick Street. Parking was fine, aside from idiots parking and blocking the 'out' entrance of the parking spaces. Had to ask for replacement top sheet, as had some type of 'yellow stain' on it?? Doona cover under it was also stained, but the new top sheet replaced by the helpful front desk person helped. Ironing board cover very loose and needs replacing, as kept falling off the metal board. Aside from those little things, a nice place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was very dirty. Dishes in the cupboard had to be washed before use. Food residue in the fridge. Pile of smelly wet towels in the bedroom cupboard! All manner of items left behind in the bedside drawers.
Stayed 1 night in Nov 2019

8/10 Good

Andrew

Stayed 1 night in Nov 2019

8/10 Good

D, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to MElbourne Univerisity. Lygon St and CBD
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I have was my fridge wasn’t working. Other than that everything was clean and receptionist was friendly
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and it had a smell that was no good.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to uni, excellent price, friendly staff, clean room
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet and comfortable - everything I could want.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Location, close to Lygon st and The University of Melbourne
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, great cafe below.. comfy bed, good shower
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Wonderful location. No mattress cover on bed. Ceiling light broken. Very basic.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy booking and check-in process. Great location near public transport and lots of interesting shops and cafes. Close to the city. Only downside is that there was no heating and it was freezing in the room. The bed was comfy and warm though with extra doona provided so it was a good excuse to stay in bed! Would definitely stay here again, just not in mid winter.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the location at Carlton is the best
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Great location , very comfy place to stay It was easy to find
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will return
Convenient location, supportive staff, clean and tidy and decent value
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic but clean.
Basic but clean apartment, needing some basic maintenance or update.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean and tidy friendly staff.:)
Stayed 2 nights in May 2019