AC Hotel Melbourne Southbank

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Signature Suite, 1 King Bed, Non Smoking, City View
2 bars/lounges
Superior Room, 2 Double Beds, Non Smoking | View from room
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
  • Pet-friendly

Explore the area

Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
  • DFO South Wharf
    5 min walk
  • Sidearm Cafe
    3 min walk
  • Southern Cross Station
    19 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, View

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

AC Hotel Melbourne Southbank

Hotel with bars, near Crown Casino
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, concierge services, and dry cleaning are onsite. Housekeeping is available on request.
AC Hotel Melbourne Southbank offers 205 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 55-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at AC Hotel Melbourne Southbank. During your stay, you're just a quick walk from DFO South Wharf. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the pool
  • Within a 15-minute walk of Crown Casino and Collins Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
AC Hotel Melbourne Southbank offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at AC Hotel Melbourne Southbank.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
AC Hotel Melbourne Southbank has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 35 for adults and AUD 17.50 for children
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: AUD 70 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Nearby parking fee: AUD 28 per night (656 ft away)
  • Pet fee: AUD 70 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

AC Hotel Melbourne Southbank Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 472 reviews" "
Rating 8 - Good. 94 out of 472 reviews" "
Rating 6 - Okay. 26 out of 472 reviews" "
Rating 4 - Poor. 8 out of 472 reviews" "
Rating 2 - Terrible. 11 out of 472 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qiang

It was a great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Qiang

Travelled with family
It was a great experience
Stayed 1 night in Sep 2024

10/10 Excellent

Shannen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, and pet friendly for our fur baby. Will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Levi

Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had not stayed at this hotel before but so glad we did ! The location was great, the staff fantastic and the hotel was wonderful !
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and smooth- Harry was absolutely awesome and looked after all our check in needs. He was also super helpful with answering all our questions The room was clean and comfortable and we really enjoyed our stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Service was excellent at check in and went over and above to make us feel welcome. We had a superior room with city view which we could not fault. Buffet breakfast was one of the better ones we have had. Staff amazing at the bar. Location close to casino and CBD. Parking option is great and only a short stroll away. Would recommend.
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Friendly staff, clean well appointed rooms.
Stayed 3 nights in Jul 2024

8/10 Good

Ray

Travelled with partner
Liked: Amenities, property conditions & facilities
Walking Distance to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed for 1 night and it was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the convention centre and a short stroll or tram ride to Southbank and the city centre. Friendly staff. Great breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean facilities, great location
Stayed 2 nights in Aug 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that all 3 of us were in same room. Was comfy. The staff were very helpful and nothing was too much for them. Wish hotel was a bit closer to city shopping. Too far to walk as a bit older guests. We survived but ended up getting Ubers everywhere as not familiar with the distances to certain attractions. One downfall was no tea bags or sugar for a cup of tea. Only 2 mugs for 3 people.
Stayed 3 nights in Aug 2024

8/10 Good

ANITA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great place! Confortable, spacious and clean rooms. Service 10/10
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Our stay was faultless. Will definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Beck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely surprise. The staff are excellent. Our room was nice and the bed was very comfortable. Breakfast was quite nice with a great selection to choose from. I had read in previous reviews that the area was awful but it was only a short walk to crown and the dfo at south wharf. Plenty of public transport offers can be found around here. It is a shame that the parking isnt undercover and is a 5 min walk away, but its not that bad! We were just unlucky that it was raining on the day of our stay. All in all i found the amenities great and i thought the hotel was very reasonably priced. I would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Eireann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, convenient location, easy parking. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria-rose

Stayed 1 night in Jul 2024

10/10 Excellent

EUNSANG

Stayed 1 night in Jul 2024