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In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior
Reception
Reception
Suite, 1 Bedroom, Connecting Rooms | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
Medina, Medina, Madinah, Al Madinah Province, 4524
  • Taibah University
    ‪4 min drive‬
  • Al Noor Mall
    ‪7 min drive‬
  • Islamic University of Madinah
    ‪9 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Connecting Rooms

  • Sleeps 3
  • 1 King Bed

Triple Room

  • Sleeps 1
  • 1 Large Twin Bed

Family Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Similar properties

About this property

Y platinum

Hotel in Madinah with free breakfast and a 24-hour front desk
This hotel features a restaurant, dry cleaning, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Y platinum offers 70 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with satellite channels.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

During your stay at Y platinum, you'll be close to Prophet's Mosque. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry and luggage storage
  • Just a 4-minute drive from Taibah University and 12 minutes from Prophet's Mosque
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Y platinum also features laundry facilities, dry cleaning/laundry services, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Madinah hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Y platinum has a restaurant on site.

Languages

Arabic

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Y platinum

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007368

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Y platinum Hotel
Y platinum Madinah
Y platinum Hotel Madinah

Y platinum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 5 out of 54 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Matab, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conducive
Good experience
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sadia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

2/10 Terrible

Ayesha

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Salam

Travelled with family
Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10 Terrible

TARIQUR

Travelled with family
Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023

8/10 Good

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not in good condition.
Stayed 3 nights in Dec 2023

2/10 Terrible

shaymaa

Stayed 2 nights in Dec 2023

4/10 Poor

Saleh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Stayed 3 nights in Dec 2023

10/10 Excellent

Muhammad

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No one come to cleaning all day even they didn’t take trash
Stayed 2 nights in Nov 2023

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Mohammad Saeed

Travelled with family
Liked: Cleanliness, amenities
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Stayed 5 nights in Sep 2023

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023

10/10 Excellent

Taghreed

Stayed 1 night in Feb 2023