Eco-certified Madinah hotel in Madinah City Center with 4 restaurants
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
Free WiFi
Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the helpful staff and the location
Within a 10-minute walk of Prophet's Mosque and The Green Dome
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This Madinah hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Self parking on site (SAR 70 per day; includes in/out privileges)
Limited on-site parking
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
4 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in a common area
Restaurants on site
The Horizon
Al Mandara
Acacia
Al-Sukkaria
Family friendly
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Free newspapers in reception
Front-desk safe
Reception hall
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
This property does not have any lifts
More
Annual offsets purchased for at least 10% of carbon footprint
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Fireplace in reception
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cots/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
Entertainment
TV channels
LED TV
Food and drink
Electric kettle
Free bottled water
Free tea bags/instant coffee
More
Bulk dispenser for toiletries
Connecting rooms available
Desk
Energy-saving switches
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Slippers
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for SAR 150.0 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
Self parking fee: SAR 70 per day (in/out privileges)
Early check-in fee: 100 percent of room rate (subject to availability)
Housekeeping is available for an additional fee
Rollaway bed fee: SAR 150.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001808
We should mention
Couples who want to share a room are obligated to provide proof of marriage.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah
Pullman Zamzam Madina Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My favorite place in Madinah to stay. Alhamdulillah
Amir
Stayed 1 night in Nov 2024
8/10 Good
Maham
Travelled with partner
20 Nov 2024
Liked: Amenities
Overall I had a good stay at this hotel but there were a few issues along the way. Once we arrived on the day of check in at around 16:00 the reception area was full of people and extremely busy. I had to queue up for a long time to check in. Once we were shown our room we were not happy with it due to there being a bad smell of cigarettes. I had to inform staff at reception who came up and sprayed some sort of spray which resolved the issue. Please note that this hotel is right next to masjid e nabawi but the walk for women to get to the women’s area can be long. For men it is completely fine as the men’s entrance is straight ahead once you enter the haram.
We stayed at Pullman for two nights , hotel has excellent location , rooms and carpets are bit outdated but beds are comfortable , service is good . Staff very friendly .
Amjad
Stayed 2 nights in Nov 2024
10/10 Excellent
Halima
Travelled with family and small children, Travelled with partner
Location is really good. Walking distance to masjid nabwi area. There are a lot of shopping and dinning options nearby. Masjid bilal is walking diatance… there is a big market on either side of masjid bilal. There is a small supermarket located just underneath the hotel.
Ladies praying area and the international food stalls are on the opposite side… about 15-18 mins walk.
The hallways had a weird smell. The room was extreme Noisy from outside traffic noise.. not sure if windows need to be checked for sound but we couldnt sleep during daytime because of the loud traffic noise.
Overall i would rate it a 8/10 experience. Two points off for the traffic noise and the distance to the women prayers area.
Warm welcome at the reception.
Offered an upgrade to a family suite.
Friendly staff.
Excellent location for anyone visiting the Prophet's mosque, within 5 mins you will be in the mosque halls.