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Pullman Zamzam Madina

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December 2024
January 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
View from property
View from property
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    6 min walk
  • The Green Dome
    6 min walk
  • Baqi Cemetery
    7 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

View all photos for Deluxe Suite, City View (1 Double Bed and 2 Twin Beds)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, City View (1 Double Bed and 2 Twin Beds)

  • 75 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • 35.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Without view)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View (1 King Bed)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Haram view, Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Haram view, Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (1 King Bed, Without View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (1 King Bed, Without View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (1 Double and 2 Twin, Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite (1 Double and 2 Twin, Haram View)

  • 85 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Suite, City View (1 Double Bed and 2 Twin Beds)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, City View (1 Double Bed and 2 Twin Beds)

  • 85 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View, 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View, 1 King Bed)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Prophet's Mosque and The Green Dome
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 644 out of 1059 reviews" "
Rating 8 - Good. 189 out of 1059 reviews" "
Rating 6 - Okay. 99 out of 1059 reviews" "
Rating 4 - Poor. 45 out of 1059 reviews" "
Rating 2 - Terrible. 82 out of 1059 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irfan

Stayed 9 nights in Aug 2024

2/10 Terrible

JAMIL, Staten Island

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom problems There is no blockage for a shower to water to stay inside in the tub So when are we take a shower all the water comes up
Stayed 3 nights in Aug 2024

10/10 Excellent

Azra

Stayed 2 nights in Aug 2024

10/10 Excellent

Sema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Assia

Travelled with family
Liked: Staff & service, property conditions & facilities
It was close to Medina and lots of shopping places
Stayed 4 nights in Aug 2024

10/10 Excellent

Mabroor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Nauman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good hotel but far from ladies praying area in masjid e nabawi
Stayed 5 nights in Aug 2024

10/10 Excellent

saqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect we enjoyed our time while staying
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

Umarfaruq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

izhar ud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

4/10 Poor

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities
Price was bit too much no breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Hazem

Stayed 1 night in Aug 2024

8/10 Good

Suleman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

El Nour

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience staying in Zamzam Pullman Madina in all aspects specially proximity to the haram and easy access. Staff are friendly, helpful and supportive. Definitely I will stay here with my family again on our next trip to Madina Insha Allah.
Stayed 4 nights in Aug 2024

8/10 Good

IBRAHIM, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

Basir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property
Stayed 1 night in Jul 2024

8/10 Good

IBRAHIM, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition great location.
Stayed 2 nights in Aug 2024

8/10 Good

IBRAHIM, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Abdulsabur, Ibadan

Liked: Cleanliness, staff & service, property conditions & facilities
Just worth the money and time
Stayed 2 nights in Aug 2024

2/10 Terrible

Muhammad

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please Beware of booking this Hotel as I had very bad experience with My reservation. I paid around 200$ per night while the rate for that night online was 130$ . When I arrived at the property they shared that since I had entered data for only one person name so my wife wont get Breakfast. This was so ridiculous that even Expedia people called them to explain that but They never listened and asked for 83 SAR for adding one breakfast . This was so bad and not a hospitality you expect for a five star hotel.
Stayed 3 nights in Jul 2024

8/10 Good

MD

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Miron

Stayed 3 nights in Aug 2024

6/10 Okay

akram

Liked: Staff & service
Stayed 5 nights in Jul 2024