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Pullman Zamzam Madina

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December 2024
January 2025

Photo gallery for Pullman Zamzam Madina

4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    6 min walk
  • Pullman Zamzam Restaurant
    2 min walk
  • Madinah Station
    14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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Exterior

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includes taxes & fees
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About this property

Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Prophet's Mosque and The Green Dome
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1108 reviews" "
Rating 8 - Good. 194 out of 1108 reviews" "
Rating 6 - Okay. 104 out of 1108 reviews" "
Rating 4 - Poor. 50 out of 1108 reviews" "
Rating 2 - Terrible. 81 out of 1108 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarfaraz Anwar

Stayed 5 nights in Sep 2024

8/10 Good

Muhammad Kasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Prophet ﷺ Mosque. Near to Riyalul Janna entry point. Very polite and friendly staff. Very quick to tend to our requests. Muslimah entry point is a bit further.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & helpful staff
Good location and thank you for the upgrade. Helpful staff at checking and out.
Stayed 1 night in Sep 2024

10/10 Excellent

Allah

Madia Datta
It is very convenience right front of profit mosque One minute walk nice restaurant great breakfast overall preferred that property been there so many times
Stayed 1 night in Sep 2024

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

NADEEM

Liked: Staff & service
It was a suite but sleep for two
Stayed 3 nights in Sep 2024

10/10 Excellent

Aisha Ibrahim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Some staff are friendly and some are not.
Stayed 2 nights in Sep 2024

2/10 Terrible

SHUVO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very very bad hotel room condition..but room boys are very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

BADAR

Stayed 2 nights in Sep 2024

10/10 Excellent

Sertaj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to mosqe
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed Zaheer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, clean, very close to Masjid Al Nabwi. Only reason it's not a 10 because house keeping were frugle with toilet paper, tea/coffee/water replenishment however reception were quick to resolve.
Stayed 6 nights in Aug 2024

10/10 Excellent

Asif

Stayed 6 nights in Aug 2024

10/10 Excellent

Ubaid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mamadou

Travelled with group
Liked: Staff & service
Amazning staff
Stayed 3 nights in May 2024

10/10 Excellent

Habibur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel . Great breakfast service. Very close to masjid a NaBobi. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raheel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip of Umrah and alhumdulillah I had probably picked the best possible place in Medina to stay. I will be booking again in the future inshallah
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad Nazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Highly recommend
Great location. Helpful staff. Good breakfast. Nothing really negative to stay. Will highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

OLANIKE, Ibadan

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Maida

Stayed 1 night in Aug 2024

10/10 Excellent

Nurul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience was excellent. Cant beat the location.
Stayed 3 nights in Aug 2024

6/10 Okay

shoaib

Travelled with family
Liked: Cleanliness, amenities
Clean room with adequate service. Poor breakfast. Has gone downhill from last stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024