Pullman Zamzam Madina

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Deluxe Room, 2 Single Beds (Panoramic Haram View)
Interior detail
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • The Green Dome
    ‪6 min walk‬
  • New Bilal Market
    ‪6 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants
4 restaurants, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Prophet's Mosque and The Green Dome
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 709 out of 1157 reviews
Rating 8 - Good. 210 out of 1157 reviews
Rating 6 - Okay. 108 out of 1157 reviews
Rating 4 - Poor. 49 out of 1157 reviews
Rating 2 - Terrible. 81 out of 1157 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Idris, Littleport, ELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location & Customer Service. Very friendly & Professional. Access to Prophet Muhammad (SAW), Mosque is Superb!
Stayed 1 night in Nov 2024

8/10 Good

Mohamed

Clean
Stayed 1 night in Nov 2024

10/10 Excellent

MOHAMED

Stayed 3 nights in Oct 2024

8/10 Good

NASR

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place in Madinah to stay. Alhamdulillah
Stayed 1 night in Nov 2024

8/10 Good

Maham

Travelled with partner
Liked: Amenities
Overall I had a good stay at this hotel but there were a few issues along the way. Once we arrived on the day of check in at around 16:00 the reception area was full of people and extremely busy. I had to queue up for a long time to check in. Once we were shown our room we were not happy with it due to there being a bad smell of cigarettes. I had to inform staff at reception who came up and sprayed some sort of spray which resolved the issue. Please note that this hotel is right next to masjid e nabawi but the walk for women to get to the women’s area can be long. For men it is completely fine as the men’s entrance is straight ahead once you enter the haram.
Stayed 5 nights in Nov 2024

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Stayed 1 night in Nov 2024

10/10 Excellent

MD RAFIQUL

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

MOSTAFA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

ABDULAZIZ

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Asif, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 5 nights in Nov 2024

10/10 Excellent

SAIF

Stayed 2 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to men’s section of the mosque and riyaz-ul-jannah.
Stayed 3 nights in Nov 2024

10/10 Excellent

Imrul, Stephenson V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 4 nights in Nov 2024

8/10 Good

Amjad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Pullman for two nights , hotel has excellent location , rooms and carpets are bit outdated but beds are comfortable , service is good . Staff very friendly .
Stayed 2 nights in Nov 2024

10/10 Excellent

Halima

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every single staff member from the cleaning crew to management were very friendly, full of smiles and always greeted you.
Stayed 3 nights in Nov 2024

6/10 Okay

Muhammad Faaiq

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Location is really good. Walking distance to masjid nabwi area. There are a lot of shopping and dinning options nearby. Masjid bilal is walking diatance… there is a big market on either side of masjid bilal. There is a small supermarket located just underneath the hotel. Ladies praying area and the international food stalls are on the opposite side… about 15-18 mins walk. The hallways had a weird smell. The room was extreme Noisy from outside traffic noise.. not sure if windows need to be checked for sound but we couldnt sleep during daytime because of the loud traffic noise. Overall i would rate it a 8/10 experience. Two points off for the traffic noise and the distance to the women prayers area.
Stayed 3 nights in Nov 2024

10/10 Excellent

HASSAN, SURREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent close to everything
Stayed 8 nights in Nov 2024

8/10 Good

Ahsan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Salman

Stayed 2 nights in Nov 2024

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome at the reception. Offered an upgrade to a family suite. Friendly staff. Excellent location for anyone visiting the Prophet's mosque, within 5 mins you will be in the mosque halls.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wazir A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy staying here
Stayed 4 nights in Oct 2024