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Best Western Crater Lake Highway White City/Medford

2.5 star property

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Photo gallery for Best Western Crater Lake Highway White City/Medford

Lobby
Exterior
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk

Explore the area

Map
2020 Leigh Way, White City, OR, 97503
  • Providence Medford Medical Center
    ‪9 min drive‬
  • The Expo
    ‪10 min drive‬
  • Asante Rogue Regional Medical Center
    ‪14 min drive‬
  • Medford, OR (MFR-Rogue Valley Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crater Lake Highway White City/Medford

Hotel with free breakfast, in the vicinity of TouVelle State Recreation Site
This hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Crater Lake Highway White City/Medford offers 72 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Crater Lake Highway White City/Medford gets good marks from our customers. During your stay, you'll be within walking distance of White City Library. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business center, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • Guests speak favorably about the breakfast and the clean accommodations
  • Just a 4-minute drive from TouVelle State Recreation Site and 10 minutes from Rogue Valley Family Fun Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Crater Lake Highway White City/Medford offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Crater Lake Highway White City/Medford also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this White City hotel.

Guests are served free buffet breakfast daily from 5:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Crater Lake Highway White City/Medford.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookside Inn White City
Brookside White City
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
La Quinta Inn And Suites White City
Brookside Inn
Brookside Inn & Suites White City Oregon
La Quinta Inn & Suites White City Hotel White City
Brookside Inn Suites
Best Western Crater Lake Highway White City/Medford Hotel
Best Western Crater Lake Highway White City/Medford White City

Best Western Crater Lake Highway White City/Medford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Liliana

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Not very clean, the floors looked like they hadn’t been mopped in ages, the pull out couch was not cleaned from the last person who stayed in this room the sheet was all wrapped up and there was trash in the bed.
Stayed 3 nights in Dec 2024

8/10 Good

Margaret-Mary

Liked: Cleanliness, staff & service
We booked specifically to use the indoor hot tub since my back was hurting me from an over 8 hours drive. When we got there we were notified that the pool and hot were out of service for repairs. Lesson learned. If you are expecting to use particular amenity, call the place first to make sure it is available.
Stayed 1 night in Dec 2024

8/10 Good

Bin

Travelled with family
Liked: Cleanliness, staff & service
Great front desk but pool not in service
The front desk is very helpful which I will give it 5 star. While the pool is not in service which is a great draw back since it was not mentioned when we book it one day ahead. Since I book the hotel due to it has the pool, so my daughter can enjoy some water time. It was disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Lydia K

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlene, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. A bit out of the way, but good hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Laurinda

Travelled with family
Mehh Stay
Until we checked in there was no warning that they put a $200 hold on your card instead of just having a card on file. When we checked in at 3 we were told the pool hours and by the time we went down for a swim around 8 it was closed for unknown maintenance. Our room was “upgraded” too a deluxe two double bed room however we Originally booked for a King size bedroom. When having a small child that wants to sleep in bed with you this is more of an inconvenience than it is an upgrade. And the Refrigerator in the room was crazy loud. Only positive things I can say are that it was not busy so our floor was really quiet and the free breakfast was nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

6/10 Okay

Sylvia H

Liked: Cleanliness, staff & service
One bed looked like someone had laid on it for a while it also had a foot smell and the tub had a piece of soap in it so u know it wasnt clean and we also had no bars of soap
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The Front Desk staff were horribly rude, both of them. The first person literally told us she wouldn't check us in because she wanted to make another employee do the work. The hot tub was not hot, the jets are non-existent and the pool towels are tiny bits of sandpaper. The hallways and room walls were filthy and there was hair all over the bathroom and in between the sheets. I honestly believe the room may not have been cleaned at all. The rudest, laziest front desk person said she was the manager, so it totally makes sense. I will honestly never stay in any Best Western again after this experience. Sad really, it used to be a brand you could rely on.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua, New River

Stayed 2 nights in Nov 2024

8/10 Good

Shea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2024

8/10 Good

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Debra

Business traveller, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They were building new storage units right outside our window that started right at 7 am. Someone above us was very heavy footed stomping their feet until 1am. There was a barking dog. The bed was very hard, both my husband and I woke up with our hips hurting. The pillows on the bed were flat and the size of a throw pillow for a couch and we got a king size bed. We wanted to upgrade our room to a suite when we got there because our kids and grandkids wanted to come see us and have pizza but was told we couldn’t because we booked our room on Expedia. Oh and they tried charging us $25 for my service dog. We won’t be staying there again.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was extremely helpful and thoughtful.
Stayed 1 night in Oct 2024

8/10 Good

Susan, Newberg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities
i apprecite the kindness and explanation, but one thing is that the bed sheet is a bit old and not very elastic, and the heater is so noisy that i couldnt sleep i hope you can upgrade it a little for business thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stop
Right off the highway - quiet and easy to drive to. Coffee shops and grocery store in walking distance. Comfortable-clean-breakfast included
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Good quality for a good price
We had a very nice stay. Our room was clean and modern. The staff was friendly and used texting to communicate when my room was ready. The breakfast was standard hotel style but there was plenty of options. Would recommend staying here.
Stayed 1 night in Oct 2024

8/10 Good

Alf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carino

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great stay at this Best Western. The room was clean and sufficient for our needs. We had an issue with the AC as a weird smell was coming from the unit during our stay. A mildew smell. If you are assigned room 415, heads up, it smells foul.
Stayed 2 nights in Oct 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Competitive pricing. Great breakfast.
Stayed 2 nights in Oct 2024