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The Brown, Guatape, Autograph Collection

4.0 star property

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Photo gallery for The Brown, Guatape, Autograph Collection

Outdoor pool
View from property
Boating
Gym
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Peñol-Guatapé Reservoir
    ‪7 min walk‬
  • Parque Comfama
    ‪4 min drive‬
  • Rock of Guatapé
    ‪7 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪130 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

The Brown, Guatape, Autograph Collection

Lakefront hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Brown, Guatape, Autograph Collection. During your stay, you're just a quick walk from Peñol-Guatapé Reservoir. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • 7 minutes by foot from Peñol-Guatapé Reservoir and a 4-minute drive from Parque Comfama
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms, coworking spaces, and limo/town car service. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Brown, Guatape, Autograph Collection. Self parking is free.

This 4-star Guatapé hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Brown, Guatape, Autograph Collection has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Coworking spaces
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 79
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Brown, Guatape, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

The Brown Guatape
Luxé By The Charlee
Luxé By The Charlee Autograph Collection
The Brown, Guatape, Autograph Collection Hotel
The Brown, Guatape, Autograph Collection Guatapé
The Brown, Guatape, Autograph Collection Hotel Guatapé

The Brown, Guatape, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 243 reviews
Rating 8 - Good. 20 out of 243 reviews
Rating 6 - Okay. 14 out of 243 reviews
Rating 4 - Poor. 6 out of 243 reviews
Rating 2 - Terrible. 12 out of 243 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a beautiful room and the view are out of this world
Stayed 2 nights in Nov 2024

10/10 Excellent

David, las vegas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The food was amazing at the restaurant next to the pool. The gym has an incredible view and enough equipment for everyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 2 nights in Oct 2024

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let the photos and reviews foul you! on this terrible place they call "The Brown" Hotel in beautiful Guatape... Upon arrival, I waited over an hour just to check in because the receptionist was more interested in their social media than assisting guests. Once I was assisted, a supervisor who was rude and frustrated due to an issue with little explanation. Some employees tried assisting us but the supervisor was not having it. He carelessly told us to go away. The hotel claims to be close to the famous Piedra del Peñol, but don't let that fool you. Unless you enjoy off-road adventures or have a four-wheel drive, good luck! There is no direct road here! be aware... The place smelled like a mixture of mold and despair. Pool looked and it was cold to the touch. The "WiFi" was so slow, it seemed designed to test one's patience. Id bring a star link device if I was you. Guatape itself is charming, "The Brown" ruins its charm. I asked staff to reimburse me, they refused and said ask Expedia "we have nothing to do with it."
Stayed 1 night in Oct 2024

10/10 Excellent

Diamaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, 10/10
Stayed 2 nights in Oct 2024

2/10 Terrible

AVIATEK

10/10 Excellent

Ana

Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel in Guatape
Amazing hotel. Friendly service. Highly recommend!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariah

Stayed 1 night in Sep 2024

10/10 Excellent

Lissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was incredible! Gorgeous resort with the most beautiful view. I wish we stayed longer. The food was delicious, the beds were comfortable, the service was impeccable. A huge shout out to Miss, she went above and beyond to help us with reservations, book pool chairs, and make sure we were taken care of like royalty. She made our holiday even more memorable. I will be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a paradise of relaxation and tranquillity.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing the food the pool is a very nice place if you want to come and relax with your senificant other I recommend 100 percent
Stayed 1 night in Oct 2024

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

bernardo

Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a paradise. The rooms are very elegant. The view is spectacular. The only reason why I am not giving a 5 start rating is because I went to this place to work and have some fun time during my break time from my computer. The first night I arrived I was told that I could not go to praia because they had an event and the 2nd day I was approach by the waitress at the restaurant and asked to live because they had another private event. I don't think people should be asked to live specially in front of other guess. It was very embarrassing and it is not like I paid $200 a night. I paid a lot of money for the room so I should be able to enjoy the whole facility at any time that it is opened. I did not pay to stay inside the room. I did bring this situation to the attention to the manager. He said he was going to make it up for me and he never did.
Stayed 2 nights in Sep 2024

10/10 Excellent

CLAUDIA

Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva The Brown & Colombia
Best place to stay in Colombia hands down
Stayed 5 nights in Sep 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel precioso
Stayed 1 night in Sep 2024