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Haven

4.0 star property

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Photo gallery for Haven

Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio
Front of property
4-Bedroom penthouse with jacuzzi
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Outdoor space
  • Housekeeping

Explore the area

Map
Calle 10A #36-29, Medellín, Antioquia, 050021
  • Lleras Park
    ‪3 min walk‬
  • Poblado Park
    ‪7 min walk‬
  • Medellín Clinic - El Poblado
    ‪11 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪9 min drive‬

Room options

View all photos for 3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony

3 connected bedroom unit with jacuzzi and balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double room plus

Double room plus

Double room plus

  • 19 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room

Double room

  • 12.75 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with balcony

Room with balcony

Room with balcony

  • 16 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with small living room

Room with small living room

Room with small living room

  • 17 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with 2 jacuzzis

2-Bedroom apartment with 2 jacuzzis | Living area

2-Bedroom apartment with 2 jacuzzis

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with jacuzzi

Suite with jacuzzi

Suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi and balcony

Room with jacuzzi and balcony | View from room

Room with jacuzzi and balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room with jacuzzi

Room with jacuzzi

Room with jacuzzi

  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony

3-Bedroom apartment with jacuzzi on the balcony

  • 105 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living room

4-Bedroom penthouse with jacuzzi

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for 4-bedroom penthouse with jacuzzi on the balcony

4-bedroom penthouse with jacuzzi on the balcony | Terrace/patio

4-bedroom penthouse with jacuzzi on the balcony

  • 115 sq m
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Small suite with jacuzzi

Small suite with jacuzzi

Small suite with jacuzzi

  • 29 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony

2-Bedroom apartment with jacuzzi on the balcony

  • 55 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 4-Bedroom penthouse with jacuzzi

4-Bedroom penthouse with jacuzzi | Living area

4-Bedroom penthouse with jacuzzi

  • 145 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Room with jacuzzi on the balcony

Room with jacuzzi on the balcony | Balcony view

Room with jacuzzi on the balcony

  • 17 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double room

Double room

Double room

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Hashtag 98

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (837)
The price is €157
for 1 night
2 Mar - 3 Mar
Hashtag 98

About this property

Haven

Aparthotel with free breakfast, a short walk to Lleras Park
This smoke-free aparthotel features an outdoor pool, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services, and laundry facilities. Each apartment offers free WiFi, 24-hour room service, and a flat-screen TV with cable channels. Additional amenities include a rainfall shower, free local calls, and a hair dryer.
Haven offers 37 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Medellín aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Haven's great location gets high marks from our customers. During your stay, you're just a quick walk from Lleras Park. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool. This upscale aparthotel has 37 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV, and a rainfall shower
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Lleras Park and 7 minutes by foot from Poblado Park
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Haven. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Medellín aparthotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
360 - Onsite rooftop bar.
Swing - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Restaurants on site

  • 360
  • Swing

Dining

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Hairdryer
  • Shampoo
  • Toilet paper
  • Soap

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • 24-hour front desk

Location highlights

  • In the entertainment district
  • Near a health or beauty spa

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 37 rooms
  • Individually decorated
  • Individually furnished
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
Haven offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Children 17 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Haven Medellín
Haven Aparthotel
Haven Aparthotel Medellín

Haven Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 551 reviews
Rating 8 - Good. 101 out of 551 reviews
Rating 6 - Okay. 41 out of 551 reviews
Rating 4 - Poor. 20 out of 551 reviews
Rating 2 - Terrible. 35 out of 551 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always great at Haven. People are wonderful too
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy comfortable room. Staff was very informative and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 6 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Top cleanliness. The only negative thing I can say about the property is that it only has one elevator and it is very slow. Also the guests have to share the elevator with the employees. But overall is a great stay.
Stayed 7 nights in Sep 2024

6/10 Okay

Marco Rafael

Travelled with partner
Liked: Cleanliness
Good location but rooms are to small
Stayed 3 nights in Oct 2024

6/10 Okay

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Elevator was down for two day in a row, no compensation, no free water, besides that everything was ok, staff friendly, little pricy
Stayed 2 nights in Sep 2024

10/10 Excellent

CHRISTOPHER, BAYONNE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere of the hotel rooftop bar was amazing. The entire staff were wonderful. Kind friendly and always there to help. Cannot say enough good things about this hotel. Walking distance to everything and super safe. Blows away the other large hotels in the area.
Stayed 6 nights in Oct 2024

2/10 Terrible

edward

Travelled with family
Liked: Cleanliness
They have a club on the roof that they cater to more than there Guest. They have one elevator in the building. They use it for everything so it is always a delay. I had family come visit and they are not allowed to visit in the room. I wouldn’t recommend this hotel to anybody. The only positive was the room was very clean and nice.Staff was very nice also and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Moisés

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, room comfort
Magic in Medellin
The staff was very professional, efficient, and friendly. Adding to that - and partly a result of it - Hotel Haven has a magical vibe.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay here
Stayed 4 nights in Oct 2024

10/10 Excellent

Tameika

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Benito, Davenport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Sep 2024

10/10 Excellent

Maybel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel, breakfast, view, party and clenaliness.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Sep 2024

10/10 Excellent

Josemari

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff. I had a privilege to talk to Tarek Khan a very down to earth person. More power to you Sir! Everyone was always smiling and sincerely helpful. Big Kudos to Santiago, Paola, Sara, and Maria!!! Thank you so much 😊
Stayed 6 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was my first time in Columbia and I had a great experience
Stayed 3 nights in Sep 2024

6/10 Okay

Doreatha

Travelled with group
Liked: Cleanliness
Didn’t like the customer service and that In a weeks time I had to switch my room twice for reasons out of my control and after a fight for them to actually do anything SMH
Stayed 1 night in Sep 2024

4/10 Poor

Doreatha

Liked: Cleanliness
We got there and they lost one of the reservations Then got my room and the lock was broken. They wanted me to stay anyway. They couldn’t fix it that night but swore to me “no one would go in” (How do you know(???)) My friend went down and threatened that we were going to give bad reviews because this was not our fault that the lock didn’t work . As they were okay with me spending the night in a friends room until they fixed the lock👀 (waste my own money no concern of theirs ) And were adamant about not upgrading. Said they couldn’t upgrade unless I paid more money and the only other room in my price range looked at a brick wall only😕 After the threat they put me in a slightly bigger room for one night and harassed me while I was on a tour to move my things or they would have to charge me now that the lock is fixed 😕 We pre booked so we had to come back on the 16th to spend one more night before coming home Got that room and it was infested with these super tiny ants . I had to be moved again. The front desk person when I confronted them with the fact that this was 2 stays with a move . She stated well we fixed the lock! I told her Yes, and I appreciate that , but what you’re missing is the inconvenience and the lack of care and the fact that we had to threaten with reviews for you to even budge. SMH long story short it was Not a pleasant stay AT ALL
Stayed 2 nights in Sep 2024

8/10 Good

Leticia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights. Cute little Boutique Hotel. The roof top is a party scene so lots of loud music. We stayed on the 2nd floor and we could hear it. Hotel provided earplugs. 11 floors and only one elevator which is a little slow. Drinks are slightly more expensive. Beer is $5 so we opted to buy our on at the liquor store across the street. We will definitely stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Johann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La gerencia del hotel permite que sus huespedes lleven damas prepago al mismo. Es increible, como miran a un ladp y permiten este tipo de conducta. Estas "invitadas" pasean por los ascensores y caminan por los pasillos como si fueran huespedes del hotel, con una vestimenta que deja mucho que desear. Ademas, el hotel tiene un rooftop bar en el piso 11 que se escucha en las habitaciones, hasta altas horas de la noche. Mi habitacion era en el piso 3 y se escuchaba. Este hotel no es apto para ninos y familias en general. No lo recomiento
Stayed 3 nights in Sep 2024

10/10 Excellent

Ash

Liked: Cleanliness, amenities, property conditions & facilities
Staff were professional and accommodating
Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Like everything
Stayed 2 nights in Sep 2024

8/10 Good

Sureli Marcano

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel fue de nuestro agrado y la piscina. El desayuno estaba variado y con buen sabor pero, frío.
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, room comfort
I completely enjoyed my stay at HAVEN. My friends in Medellin want me to come back for my birthday in December, and my 1st choice for the hotel is without a doubt, HAVEN. My only piece of advice though is to make sure that the front desk staff is well versed on how to explain security procedures with the guests. I have 2 friends who live there, and one night I invited them to the hotel for dinner. We were going to stop at my room so they could get the gifts I brought for them from the USA, and the young lady at the Front Desk was rude to them and to me. I did not appreciate the way she spoke to us. Thank you.
Stayed 5 nights in Aug 2024