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Gran Hotel

3.5 star property

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Photo gallery for Gran Hotel

Standard Double Room | View from room
Standard Triple Room
Interior
Outdoor pool
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Calle 54 No 45 - 92, Medellín, Antioquia, 50012
  • Medellin Cathedral
    ‪6 min walk‬
  • Botero Plaza
    ‪9 min walk‬
  • Antioquia Museum
    ‪12 min walk‬
  • Medellin (EOH-Enrique Olaya Herrera)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Tempur-Pedic beds, minibar, in-room safe, desk

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

In-room dining

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Gran Hotel

Hotel with free parking, a short walk to Botero Plaza
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Self parking is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Gran Hotel offers 108 air-conditioned accommodations with minibars and safes. Beds feature Tempur-Pedic mattresses. Televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Gran Hotel, you're just a quick walk from Botero Plaza. Enjoy features like free self parking, plus an outdoor pool and a gym.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 9 minutes by foot from Botero Plaza and a 2-minute drive from Plaza Mayor Convention Center
  • Airport and local-area shuttle service available for a fee
Gran Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business center and 9 meeting rooms are available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Gran Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 bar
  • Room service available

Things to do

  • Ecotours
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Tempur-Pedic bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Hotel Medellin
Gran Medellin
Gran Hotel Hotel
Gran Hotel Medellín
Gran Hotel Hotel Medellín

Gran Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 68 reviews
Rating 8 - Good. 28 out of 68 reviews
Rating 6 - Okay. 16 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

niko

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location NO POOL
I stayed here because I really wanted a 'day at the pool.' The pool here is closed. They wouldn't let me use it.
Stayed 1 night in Jan 2021

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ppl there is very nice and there to help if needed with no put off only let down they close there restraurt ,, they at least need a microwave in the room sence there not had that the beds is a little hard could be a little more softer but better thst most places there miss there bar it is not safe to go out to the bars there always felt safe with the one they had and had good service there when they had it up and going
Stayed 8 nights in Nov 2020

10/10 Excellent

Ivan, Miami, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and service. The perfect location from many things: parks, shopping center, love it , love it, love it.. and will book it again in my future trips
Stayed 3 nights in Oct 2019

8/10 Good

Caresse, Willemstad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean indeed. The people were really friendly. It is in a good central area where you can feel safe enough to walk free during the day. At night there are many homeless sleeping around the streets within the vicinity of the hotel, but you can walk without being bothered. The breakfast and restaurant food offering needs serious improvement.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Option in Downtown
I have used the Gran Hotel for years. The staff is helpful and the breakfast is included. The lunch special at the restaurant for 15 mil includes a drink, soup, main course and desert. The pool is freakishly cold but refreshing on hot days. The only drawbacks are the wifi is spotty in the rooms and downtown is noisy - bring earplugs.
Stayed 4 nights in May 2018

4/10 Poor

bhaskar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
2 days stay at GH
The hotel is centrally located in downtown. service is good. we took 2 bed + extra room. shower was horrible as well as toilet. everything seems very old and not maintained properly. Breakfast which is free was worst we had in colombia
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
choose another hotel
Terrible WiFi, i asked for a no-smoker room and all the hotel smell like cigarettes. The food was always the same, bad combination, very poor options and the worst part was they served you like you were a prisoner: people in line, you have the same portion, you couldn't pick more cheese e.g. and the location horrible! i felt very insecure, the streets dirty and a lot of beggars...
Stayed 4 nights in Aug 2017

6/10 Okay

Cutty

OK Hotel
The hotel is fairly clean. The room was comfortable but the shower area was a bit small. The wifi was terrible. Some rooms in the hotel are very noisy, I had to move from the room I was first assigned. The second room I was given was reasonably quiet.

6/10 Okay

Westley

Liked: Cleanliness
Hotel had no AC

6/10 Okay

Globe Dwellers, downey, Ca

Liked: Room comfort
Good
Good location off the main Street, if you need to be in the neighborhood. Clean and organized, very helpful staff even with my limited Spanish we were able to communicate.

8/10 Good

oscar

Liked: Staff & service
in the city
this is downtown Medellin. hotel is around 35 years old, they have done a good job of maintaining and updating. my room had no A/C but didn't miss it. you can walk around safely with some heightened awareness.

6/10 Okay

Brett, Brooklyn, NY

Liked: Cleanliness, staff & service
Good value but a bit run down.
Hotel was cheap and staff at front desk were helpful. Room was a bit weird with lots of signs about fines for damaging or stealing items. Treadmills in the gym were worthless. A nice hotel but a bit run down. Still a good value and good location if city center is where you want to be so I'd stay there again.

8/10 Good

gilbert, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
great service, helpful and courteous personnel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price - for a great value Hotel
Staff were very friendly and helpful

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were jerks
On check in, we were refused, because my boyfriend did not bring his passport, he had I.D. and the hotel was booked in my name and I had proof of identity, he had proof of identity also, but they would not accept. so we were there with no hotel to stay in. we looked around and found another hotel that did accept both of our proof of identity, Gran hotel staff were really idiots. I do not recommend this hotel at any rate they offer.

6/10 Okay

Narhari, USA

Ok
nothing much to say. It is just an average hotel

8/10 Good

yenela, panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
So far good attention excellent

2/10 Terrible

Elaine F, Boca Raton Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel In Medellin...& Colombia
Absolutely Horrible! Wouldn't Recommend To My Worst Enemy and The Staff Couldn't Care Less And We Traveled For 5 Weeks In Colombia

4/10 Poor

Luis, Colombia, Bogotá

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good choice
Located in downtown Medellin, very slow check-in and check-out, restaurante service was bad, the waiters did not know the menu and the food was terrible. The rooms are clean, not air-conditioned. Looks safe. I stayed because all other hotels were full. I´d probably never stay again, prefer to be awake all night.

10/10 Excellent

Mats, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money smack bang in central Medell
Our room was very roomy and everything worked fine. The mattresses were a little hard but that seemed to be standard for Colombia. The staff were just excellent all of them - very helpful and friendly. We arranged airport pick-up on arrival and engaged the driver to take us to the next destination 4 hrs away, We also arranged for pick-up from our last destination 6 hrs away. Affordable, great service - a minibus on our own with cold drinks - and a safe a friendly driver. We are sure to stay at this hotel next time we go to Medellin.

8/10 Good

Tom, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in downtown
This is maybe a 25-year-old 14 story hotel that in the US would be taken over and made into a Sheraton Four Points or a Hyatt Place. As is, it is taken very good care of even though the furniture is not to American tastes. The flat screen tv's have plenty of channels. The free wi-fi is better than I've ever seen in any hotel. The two new elevators are very fast. The dining room and free breakfast is really good. The staff is very kind with as much English as you can expect in Medellin. They also have free parking (I hear). If possible request a room in the front with a balcony.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever,
Noisy room all day and night, no internet connection, smelly room

10/10 Excellent

Lawrence, Seattle, Washington USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel close to the center of Medellin,
My wife and I and her two daughters spent about a week in the Gran Hotel. Overall it was a very good experience. The staff were all very friendly and helped us whenever we needed it. It had a nice swimming pool and the hot breakfasts of eggs and many other things were great. However, I do have to say that should I ever come to Medellin again and stay here, I'd try to get a room farther away from a very noisy street down below. We were on the 10th floor, and there were tour buses going by honking their loud horns and people yelling and screaming and playing loud music. But after midnight it seemed to quiet down a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel near the sites
Great value with very helpful friendly staff, walking distance to some great sites, needed a little extra security at this time (March 2013) but we never felt unsafe - did most things in the day.