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The Crew Hotel Kualanamu International Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crew Hotel Kualanamu International Airport

Front of property
Lobby
Economy Class
Interior detail
Breakfast, lunch, dinner served; Indonesian cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372
  • Grand City Hall
    19 min drive
  • Great Mosque of Medan
    20 min drive
  • Maimun Palace
    20 min drive
  • Medan (KNO-Kuala Namu Intl.)
    7 min drive

Room options

View all photos for Economy Class

Economy Class

Economy Class

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Business Class

Business Class

Business Class

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Crew Express Hotel

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.5 out of 5, Good, (15)
The price is €16
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Crew Express Hotel

About this property

The Crew Hotel Kualanamu International Airport

Hotel with a full-service spa, in the vicinity of Grand City Hall
Along with a full-service spa, this hotel has a restaurant and spa services. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Crew Hotel Kualanamu International Airport offers 152 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa. The spa is open daily.
You'll find features like free WiFi in public areas and roundtrip airport shuttle, plus a full-service spa at The Crew Hotel Kualanamu International Airport.
  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Cockpit
  • Motorcycle parking only
  • Treat yourself with a visit to the full-service spa
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace
  • Free airport shuttle service
There's a restaurant on site. WiFi is free in public spaces. The Crew Hotel Kualanamu International Airport offers its guests a full-service spa. A roundtrip airport shuttle is free (available 24 hours). The Crew Hotel Kualanamu International Airport also features spa services, complimentary newspapers in the lobby, and laundry facilities. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 3-star Medan hotel.

Cockpit - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Cockpit

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Spa

  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Crew Hotel Kualanamu International Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Crew Hotel Kualanamu International Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

The Crew Hotel Kualanamu International Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 80 reviews" "
Rating 8 - Good. 30 out of 80 reviews" "
Rating 6 - Okay. 18 out of 80 reviews" "
Rating 4 - Poor. 8 out of 80 reviews" "
Rating 2 - Terrible. 6 out of 80 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

john d

Stayed 1 night in Jun 2023

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is reasonably big and very comfortable. The bathroom is clean but too small..
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Timir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Close to airport Close to airport
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpfull. Recommend for a visvisit anytime.
Stayed 1 night in Jan 2019

8/10 Good

BigIslandGuy, Kona HI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
Stayed 1 night in Jul 2018

10/10 Excellent

Tudor

Nice, clean and good service
Great place to stay for a stop over
Stayed 1 night in Sep 2018

6/10 Okay

rs, sg

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to airport
Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
Stayed 1 night in Aug 2018

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Staff are welcoming us and free shuttle bus to airport standby for us at morning.
Stayed 1 night in Aug 2018

6/10 Okay

Edwin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
All good except for cold uninspiring breakfast
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit stay
I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern.
Stayed 1 night in Apr 2018

4/10 Poor

lim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Thin walls
If your sleep is easily disturb by sound, skip this hotel. Thin walls.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport and train station
Excellent quite place to stay if connections are required for air and train travel.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight and the staff were very helpfull
Stayed 1 night in Nov 2017

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Over all a nice hotel nice and comfortable.
Stayed 1 night in Nov 2017

6/10 Okay

Brayden, Australia

Liked: Cleanliness, room comfort
Its OK
Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location.
Stayed 1 night in Aug 2017

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect
Some folks had issues here; we did not. Our room was clean and comfortable, no noise, no bugs, no issues. We wanted a hotel close to the airport and this ended up perfect. I wouldn't recommend staying at this location unless you are purposefully trying to remain close to the airport but if proximity and convenience is your goal then Crew should be a solid option.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and rest
Nice place near food court and have 3D museum. This hotel have free shuttle bus to kualanamu airport. Nice hotel service
Stayed 1 night in Jun 2017