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Grand Sirao Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirao Hotel

Bar (on property)
Minibar, in-room safe, cots/infant beds, free WiFi
Breakfast, lunch, dinner served; Indonesian cuisine
Lounge
Meeting facility

Reviews

3.4 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Jl. Semarang No. 4-6, Medan, North Sumatra, 20212
  • Medan Mall
    9 min walk
  • Tjong A Fie's Mansion
    12 min walk
  • Vihara Borobudur
    16 min walk
  • Medan (KNO-Kuala Namu Intl.)
    47 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Grand Sirao Hotel

Art Deco hotel with free breakfast and a restaurant
A restaurant, a bar/lounge, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, tour/ticket assistance, and free breakfast are onsite.
Grand Sirao Hotel offers 47 air-conditioned accommodations with minibars and safes. Rooms open to balconies. This Medan hotel provides complimentary wireless Internet access. Cribs/infant beds are also available.
During your stay at Grand Sirao Hotel, you're just a quick walk from Medan Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Within a 15-minute walk of Medan Mall and Tjong A Fie's Mansion
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Grand Sirao Hotel also features tour/ticket assistance, dry cleaning/laundry services, and an elevator. An airport shuttle (available on request) is available for a fee. Self parking is free.

Guests are served free breakfast.
Onsite venue - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds available

Conveniences

  • Lift

Guest services

  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds available

Bathroom

  • Private bathroom

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Sirao
Grand Sirao Hotel
Grand Sirao Hotel Medan
Grand Sirao Medan
Hotel Grand Sirao
Sirao
Grand Sirao Hotel Hotel
Grand Sirao Hotel Medan
Grand Sirao Hotel Hotel Medan

Grand Sirao Hotel Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 5 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

3.6/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest hotel ever. There were cockroach, spiders, moth and also very dusty. Bed sheet was full of stains, dust and dead insects. Very unhealthy environment. You need to see it to believe it.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to eateries
The hotel location is right in Jalan Semarang, where you can find food easily. Night time the street becomes a eating street. Some shops nearby but nothing much, maybe the money changers nearby are worth mentioning. A 20min walk to Medan mall and u can have some clean food in some clean restaurant.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & Old
The room was dirty and loud neighborhood. The staff wasn't qualified

4/10 Poor

Kumar, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
Be honest cleanliness is not there.
There is no hotwater in their standard room and their wash room is not clean. There are unwelcome guest (RAT) appear inside the coffee house each time i was there. Very sorry but this is my experience that i must share. thank you.

2/10 Terrible

Gini, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel in a horrible vicinity.
The most horrible experience of our lives during our stay at the hotel. The hotel was dirty, smelly n in real bad shape. We did not even want to hv our bath there cos the shower room was so dirty. What a bad experience we all had. NEVER, NEVER wl I recommend anyone to stay at this hotel nor wl I recommend anyone to book hotel stays with Expedia cos u do not ck the kind of hotels that u recommend to yr customers to stay. All the photos displayed in yr website r not what u see in person. Expedia, ck the kind of hotels u recommend to yr customers to stay or u'll soon b out of business.

2/10 Terrible

Syad , Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My worst experience!
This hotel is cheap, but the service and everything about this hotel was the worst I had experienced so far. So dont think about saving a little money, because you will be very disappointed with this one. I dont think its too cheap, you can pay a little more for a lot better hotel. The location is very bad, the staffs were not helping. The aircond in my room wasnt properly functioning and the technician tried to fix it but failed, but he kept telling me that it will be fine after sometime, but it didnt and I couldnt really sleep that night because it was hot and the room has no window. I asked for another room but the staff said all the room are the same so no point of moving. I wanted to go to any nearby mall, it was veryyyy near but I didnt know that I could reach there by walking, the staff helped me get a becak and suggested me to pay IDR10k to the becak man. It was just 1 minute becak ride, the staff should have told me it was very near, I have even asked him whether I can just walk to the mall. The receptionist was not helping too.

4/10 Poor

Sabri, Kl

Disliked: Property conditions & facilities, room comfort
Too bad for the superior room
Is it suitable to claim as the superior room? I feel foolish.

2/10 Terrible

taasann, nagano

Disliked: Cleanliness, property conditions & facilities, room comfort
朝食はおいしいですが、フルーツが欲しかった。外では露店が出ていて夕食には最適だとおもいます。 シャワーがお湯ではなかったので、外国人を泊めるなら、せめてお湯を出してほしいです。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lokasi dekat dengan tempat shoping

6/10 Okay

Erwin

6/10 Okay

anton, bogor, indonesia

Hotel deket kuliner
Not bad lah utk harga segitu, nyari makanan mudah, dekat jalan utama

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Saumäßige Sanitäranlagen,Flurbereich u.s.w
Ein Hotel von dem sich (Hotel com) ganz schnell trennen sollte. Hat ein Standart von keinem Stern. Mehr einer Absteige. Auch die Sicherheitsvorschriften lassen zu wünschen übrig. Kein WC - Antwort wir brauen kein Papier.

2/10 Terrible

Rikke, Danmark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book ALDRIG her
Der er svampesporer på væggene ved siden af sengen samt på badeværelset. Det eneste der er af butikker er knallert reperatører. De taler SLET ikke engelsk udover ja, nej og free. Hvis du tjekker ud for sent - tidspunkt ukendt - skal du betale 100.000 rupia for sen check out. Det er mig en gåde Hvordan det har fået 3 stjerner og at hotels.com har godkendt det til deres website. BOOK DET IKKE!!!!