Grand Sakura Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sakura Hotel

Interior
Lounge
Lounge
Lobby sitting area
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Jl Prof H.M Yamin SH No. 41, Medan, North Sumatra, 20234
  • Grand City Hall
    9 min walk
  • Medan Mall
    16 min walk
  • Tjong A Fie's Mansion
    17 min walk
  • Medan (KNO-Kuala Namu Intl.)
    44 min drive

Room options

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive

  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Grand Sakura Hotel

Hotel in Medan with area shuttle service and a fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a snack bar/deli, a sauna, and 24-hour room service.
Grand Sakura Hotel offers 120 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
During your stay at Grand Sakura Hotel, you're just a quick walk from Grand City Hall. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Heritage Cafe, a café that serves international cuisine
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 9 minutes by foot from Grand City Hall and a 2-minute drive from Medan Mall
  • Free train station pick-up, shopping center, and local-area shuttle service
Grand Sakura Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Grand Sakura Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An area shuttle and a train station pick-up service are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Medan hotel.

Heritage Cafe - This café specializes in international cuisine. Open 24 hours.
Silk Road Lobby Lounge - Onsite coffee shop. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Heritage Cafe
  • Silk Road Lobby Lounge

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 165000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 300000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 165000 per vehicle (one-way)
  • Rollaway bed fee: IDR 165000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Grand Sakura Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sakura
Grand Sakura Hotel
Grand Sakura Hotel Medan
Grand Sakura Medan
Hotel Grand Sakura
Sakura Grand
Grand Sakura Hotel Hotel
Grand Sakura Hotel Medan
Grand Sakura Hotel Hotel Medan

Grand Sakura Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 105 reviews" "
Rating 8 - Good. 46 out of 105 reviews" "
Rating 6 - Okay. 26 out of 105 reviews" "
Rating 4 - Poor. 13 out of 105 reviews" "
Rating 2 - Terrible. 6 out of 105 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ajit

Disliked: Staff & service, amenities, property conditions & facilities
dirty washroom, dirty towel, no coffee or tea in room. order for food the staff charge me double in price, i have proof in a printed bill.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much due to its location is very convenience to my clients premises in order for me to menage my businesses and conveniences to travel around in Medan city . and the diapoinment
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 312, was filled with ants and cockroaches. Toilet had problem, water was retaining and d floor was stagnant with water. Tv did not work. Changed room then to 311, a little better, but tv did not work. Saw rats running in restaurant at lobby.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Spoal

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi connection really bad need to fix
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
overall are good
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service are good. Shopping complexs area are nearby.
Stayed 3 nights in Apr 2019

6/10 Okay

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
At town easy go any place with public transport.
Stayed 2 nights in Mar 2019

8/10 Good

Ghazali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The food breakfast display was kari kambing but no ka Ong inside
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioning could have been a bit colder. but overall everything else was fine.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Value for money and good location. Great F & B outlets on 24hr basis. However, toilet fittings needs attention. The toilet flush lever and shower lever were faulty. Shower head also not not in full working order.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very comfortable beds helpful staff and good value.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ac not working properly not Clean on time I will never recommend to anyone
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking room with sandy bedsheet
Got to hotel late after 10pm. Had asked on booking for non smoking room but only a smoking room was available. Bed feels sandy and there was only one set of toiletries for the two of us. Hotel also did not have a multi adapter to lend us though the hotel shop sells one at a relatively reasonable price. Room window opens to the corridor facing another room. Guess I was expecting more. :(
Stayed 1 night in Sep 2018

8/10 Good

Inchul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Jennifer Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Located right in center of medan city.The staff were very friendly and I got a room upgraded for free. Need improvement on Breakfast buffet, it finishes off every early and they don't refill it quickly. Have to wait long and keep asking the staff. Slow WiFi connection

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fadzmel youssef, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you need to stay here!
spacious room. easy access. good service. walking distance to the mart.
Stayed 5 nights in Feb 2018