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Business Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Features at Crew Express Hotel include free breakfast, WiFi in public areas and self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at Laurence Cafe
  • Amenities include a lift, a rooftop terrace and a terrace
  • 10.8 miles (17.3 km) from Museum of North Sumatra and 10.9 miles (17.6 km) from Medan Mall
  • Free airport shuttle service

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, an arcade/games room, and 24-hour room service are also featured at Crew Express Hotel. Self parking is free. This 3-star Medan hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Front desk (24 hours)
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Bandar Khalipah Station (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Crew Express Hotel offers 65 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste. This Medan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 6:00 AM to 10 AM.

Crew Express Hotel has a restaurant serving breakfast only.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Crew Express Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Crew Express Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Crew Hotel KNO Medan
  • Crew Hotel KNO
  • Crew KNO Medan
  • Crew KNO
  • KNO Hotel Medan
  • KNO Hotel
  • KNO Medan
  • The Crew Hotel KNO
  • The KNO Hotel
  • CREW EXPRESS HOTEL Hotel
  • CREW EXPRESS HOTEL Medan
  • CREW EXPRESS HOTEL Hotel Medan

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.