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Swissôtel Al Maqam Makkah

5.0 star property

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Interior
Family dining
Restaurant
55-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Abraj Al-Bait Towers
    ‪2 min walk‬
  • Great Mosque of Makkah
    ‪3 min walk‬
  • King Fahad Gate
    ‪5 min walk‬

Room options

Executive Room, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 2 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed (Kaaba View)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed, City View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed (Residential)

Suite, 1 Double Bed (Residential) | Living area

Suite, 1 Double Bed (Residential)

  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed (Kaaba )

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 King Bed (Kaaba )

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds (Partial Kaaba view)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 3 Single Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 3 Single Beds (Haram View)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1004)
The price is €1,345
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Makkah Clock Royal Tower, A Fairmont Hotel

About this property

Swissôtel Al Maqam Makkah

Luxury Makkah hotel in Al Hajlah with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Housekeeping is available on request.
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of Swissôtel Al Maqam Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Abraj Al-Bait Towers and 3 minutes by foot from Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 370 for adults and SAR 185 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in from 6:00 PM - 3:00 AM and 6:00 PM - 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 776 reviews
Rating 8 - Good. 180 out of 776 reviews
Rating 6 - Okay. 61 out of 776 reviews
Rating 4 - Poor. 24 out of 776 reviews
Rating 2 - Terrible. 50 out of 776 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with Kaba view - Amaing stay
It was one of the most amazing stay. Room with full kaba view was a blessing.
Stayed 2 nights in Nov 2024

10/10 Excellent

bassam, Kissimmee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

tanweer

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ikramuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful start. It is easily walkable to Al-Haram. Friendly staff. Nice concierge facility staff. Overall highly recommended.
Stayed 6 nights in Nov 2024

10/10 Excellent

imran mehmood, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best kaaba view from the room
Stayed 4 nights in Oct 2024

10/10 Excellent

asim, Macungie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the hotel. The best thing was that there was no rush on the elevators!
Stayed 4 nights in Nov 2024

10/10 Excellent

abdul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for to go to pilgrimage / praying/ food everything's was excellent
Stayed 5 nights in Nov 2024

8/10 Good

Muhammad Faaiq

Travelled with family and small children
Liked: Amenities
Clean and decent size room. Excellent view of full kaaba. Breakfast was decent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Agha Muhammad Aamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sight view of haram was amazing and the services were excellent overall 10/10 .
Stayed 1 night in Nov 2024

8/10 Good

AFTAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Nov 2024

10/10 Excellent

Kowther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really close to Masjid al-Haram and Kaaba, MashaAllah! I have one complain. They do not provide unscented soap and toiletries. It is essential because all the guests are here to perform Umrah or Hajj.
Stayed 3 nights in Oct 2024

8/10 Good

Jihad, East Lansing

Travelled with family
Liked: Staff & service, amenities
The property is very nice. It’s near haram. The staff are very, very helpful. specially, room service The buffet it’s OK, but you can get more options outside for less Price The worst thing is the elevators they need to sell the problem of having more elevators
Stayed 3 nights in Oct 2024

10/10 Excellent

Haleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with Kaba view
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef, Al Kharj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Sohail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very convenient location to haram
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad Abid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked mostly everything. Property should have easy car parking and easy accessibility to local transportation. Odd that they provide a fridge but no microwave.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bassel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great service and spacious rooms.. i recommend it
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Mohamed

Travelled with family, Travelled with family and small children
Disliked: Amenities
Check out other options first
Stayed 6 nights in Oct 2024

10/10 Excellent

Tanim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent location. Very clean. The cleaning stuff and house keeping staff are excellent. The reception staff some were good but a few were rude. One advice is not to get any service that you want to cancel later on. We bought the food and were told we can cancel and get money back at any time. But it was so hard and had to wait till day of checking, and even then one reception lady said rudely “Khalas we have no cash to refund. Go back and come back later”. Of course I fought to get the cash back with a different gentleman in the reception and that took an hour. But the point is some reception staff are good and some are not like the lady who told us to go away despite me asking legitimately for my $1300 back in riyals.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abduljalil, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a umrah visit very convenient walk to the Haram.
Stayed 1 night in Oct 2024

10/10 Excellent

Farad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to haram, great customer service
Stayed 5 nights in Oct 2024