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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
View from property
Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Abraj Al-Bait, Makkah, 21955
  • Great Mosque of Makkah
    2 min walk
  • King Fahad Gate
    2 min walk
  • Souk Al-Khalil
    4 min walk

Room options

View all photos for Superior Room, City View (4 Single Beds)

Superior Room, City View (4 Single Beds)

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, Balcony (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, Balcony (4 Single Beds)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 8
  • 2 Double Beds

Superior Room, 2 Single Beds, City View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Superior Suite, 1 King Bed (Partial Kaaba View) | Living area

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, View (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, View (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, View (Partial Kaaba View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds, View (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds, View (Partial Haram View)

  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds, View (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds, View (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, View (Partial Haram View)

Deluxe Suite, 1 King Bed, View (Partial Haram View)

Deluxe Suite, 1 King Bed, View (Partial Haram View)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1003)
The price is €316
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Swissôtel Makkah

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury hotel connected to a shopping center in Al Hajlah with 4 restaurants
4 restaurants, a coffee shop/cafe, and valet parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Mövenpick Hotel & Residence Hajar Tower Makkah. During your stay, you'll be connected to a shopping center, and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Dining options include 4 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Great Mosque of Makkah and Abraj Al-Bait Towers
There are 4 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Mövenpick Hotel & Residence Hajar Tower Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
HAJAR - This restaurant serves breakfast, brunch, lunch, and dinner.
AL NASEEM - This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL NAEEM - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL DIWAN - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 60 for adults and SAR 30 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • HAJAR
  • AL NASEEM
  • AL FAIRDOUS
  • AL NAEEM
  • AL DIWAN

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 175
  • Front entrance ramp
  • In-room accessibility
  • Magnifying mirror
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 61
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 14-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Hotel & Residence Hajar Tower Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SAR 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 734 reviews" "
Rating 8 - Good. 240 out of 734 reviews" "
Rating 6 - Okay. 99 out of 734 reviews" "
Rating 4 - Poor. 47 out of 734 reviews" "
Rating 2 - Terrible. 39 out of 734 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Umair

Stayed 3 nights in Aug 2024

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BADER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked a king-size bed suite for the family. I’ll cover in this review the location, the check-in process, the room and the facilities. The hotel is located inside the clock tower among many five stars hotel it’s right next to the holy mosque and technically the distance mentioned in the property is the steps you were gonna take inside the clock tower until you leave it and step into the holy mosque outside area The clock tower has so many stores over 600 the third and fourth floor are food courts. You can find any food you want the second floor has daycare they charge 69 Saudi riyal per hour the food court price are reasonable but if you want something cheaper little bit, you can just go to the software Tower, which is right next to Clocktower where you can find cheaper food and the cheaper gifts. The clock tower has brands and more expensive items, though in the fourth floor there is a huge hypermarket that has everything you want from food to gift. I didn’t try the parking, but the hotel access is very difficult. The police are limiting taxis to go into the tunnel. I found it hard to book right chair like Careem or Uber. They don’t pick up from the Clocktower something to keep in mind they would drop you off if you’re coming from outside, but the app will not allow you to book a trip while you are staying in the hotel. The check in process was very quick. I appreciate the efficiency. Also we borrowed a wheelchair to Omar. They gave it to us for free
Stayed 3 nights in Aug 2024

10/10 Excellent

Amr

Stayed 3 nights in Jul 2024

10/10 Excellent

ATEF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2024

10/10 Excellent

khaled, Laguna niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent experience in everything
Stayed 3 nights in Jul 2024

10/10 Excellent

MOHAMMED

Stayed 2 nights in Jul 2024

8/10 Good

Abula

Travelled with family
Disliked: Staff & service
Good location but only consider this as 3-4 star hotel. Lower your expectation.
Stayed 4 nights in Jun 2024

6/10 Okay

Muhammad, Geneva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some serious upgrading of the rooms especially for the price they’re charging. I know it’s due to the location but there are other hotels in the same tower that have much better facilities and are far more modern than the Movenpick.
Stayed 1 night in Jun 2024

10/10 Excellent

Nafissatou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Sanjogta

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Could not have picked a better location
Stayed 2 nights in Apr 2024

10/10 Excellent

Ahmed

Stayed 2 nights in May 2024

10/10 Excellent

Ibrahim Abdallah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Bader, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you
Stayed 3 nights in May 2024

10/10 Excellent

A

Stayed 4 nights in May 2024

10/10 Excellent

IBTISAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جميل والخدمه رائعه ولكن الافطار ينقصه التنوع قليله الانواع
Stayed 4 nights in May 2024

10/10 Excellent

Feroz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the above hotel last week. Brilliant service from check in to check out. Duty manager was extremely helpful. Housekeeping staff were fantastic. Restaurant staff were friendly and attentive- always ready to help. The hotel staff could not do enough to make sure that we were comfortable and well looked after. Best location for Haram access. Would highly recommend and definitely look forward to visiting soon again.

10/10 Excellent

Md

Stayed 5 nights in May 2024

8/10 Good

Hesham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location & facilities. Rooms need a light refurb
Stayed 3 nights in May 2024

10/10 Excellent

Hassan

Travelled with family, Travelled with family and small children
Liked: Staff & service
They should have updated led they still have plasma tv and should add more amenities and more cleaner
Stayed 3 nights in Apr 2024

10/10 Excellent

Bara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you will find all you need when you visit the haram.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iffat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

SATAM ABDELMOHSEN

Stayed 1 night in Feb 2024