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Jumeirah Jabal Omar Makkah

5.0 star property

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Photo gallery for Jumeirah Jabal Omar Makkah

Terrace/patio
Smart TV, iPod dock
Lobby
View from room
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ibrahim Al Khalil Road,, Ash Shubaikah District, Makkah, 24231
  • Great Mosque of Makkah
    ‪5 min walk‬
  • Abraj Al-Bait Towers
    ‪5 min walk‬
  • Kaaba
    ‪9 min walk‬

Room options

View all photos for Apartment, 3 Bedrooms (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 3 Bedrooms (Residence)

  • 193 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Twin Bed

View all photos for Junior Suite (Partial Haram View)

View from room

Junior Suite (Partial Haram View)

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 1 Bedroom (Residence)

  • 93 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 2 Bedrooms (Residence)

  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence Partial Haram View)

View from room

Apartment, 2 Bedrooms (Residence Partial Haram View)

  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (Haram View)

View from room

Junior Suite (Haram View)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom (Partial Haram View)

View from room

Deluxe Suite, 1 Bedroom (Partial Haram View)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Haram View)

Deluxe Room (Haram View)

Deluxe Room (Haram View)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Haram View)

View from room

Superior Room (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom (Haram View)

View from room

Suite, 1 Bedroom (Haram View)

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

View from room

Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

  • 180 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Residence Partial Haram View)

View from room

Apartment, 3 Bedrooms (Residence Partial Haram View)

  • 182 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom (Haram View)

View from room

Deluxe Suite, 1 Bedroom (Haram View)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, City View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, City View

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Partial Haram View)

View from room

Deluxe Room (Partial Haram View)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Suite, 1 Bedroom, City View

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

View from room

Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

  • 156 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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includes taxes & fees
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About this property

Jumeirah Jabal Omar Makkah

Luxury hotel with 6 restaurants connected to a shopping center in Makkah
6 restaurants, 2 coffee shops/cafes, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a complimentary children's club, and valet parking. Change of towels is available on request.
Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down comforters and premium bedding. Smart televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Jumeirah Jabal Omar Makkah. During your stay, you'll be connected to a shopping center, and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas and a free manager's reception, plus 6 restaurants.
  • Free WiFi in some public areas
  • Options for a bite to eat include 6 restaurants and 2 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Just a 5-minute walk from Great Mosque of Makkah and 9 minutes by foot from Kaaba
There are 6 restaurants and 2 coffee shops/cafes on site. A free manager's reception is offered daily. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. A complimentary children's club, multilingual staff, and coffee/tea in a common area are also featured at the luxury Jumeirah Jabal Omar Makkah. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

The hotel hosts a free manager's reception daily.
Jumeirah Jabal Omar Makkah has 6 restaurants on site.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SAR 175 per day)
  • Valet parking on site (SAR 175 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free children's club
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (40 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jumeirah Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 73 for children
  • Valet parking fee: SAR 175 per day
  • Nearby parking fee: SAR 175 per day (1640 ft away)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002521

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Jumeirah Makkah
Jabal Omar Jumeirah Makkah
Jumeirah Jabal Omar Makkah Hotel
Jumeirah Jabal Omar Makkah Makkah
Jumeirah Jabal Omar Makkah Hotel Makkah

Jumeirah Jabal Omar Makkah Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 269 out of 330 reviews
Rating 8 - Good. 31 out of 330 reviews
Rating 6 - Okay. 10 out of 330 reviews
Rating 4 - Poor. 10 out of 330 reviews
Rating 2 - Terrible. 10 out of 330 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good proximity to the holy mosque
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Close to haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Mouzzam, Brampton

Stayed 4 nights in Jan 2025

10/10 Excellent

Nuha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and comfortable, would stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Ansir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay Makkah excellent customer service staff are very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
There was a supermarket on the ground floor which was very convenient.
Stayed 3 nights in Jan 2025

6/10 Okay

Mahmoud Abou

Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud Bukar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and very close to Masjid al-Haram. The staff are very nice and approachable. Although the lighting in our room was a bit dim making it occasionally depressing. But perhaps this is just my opinion, others may like dimmer lights.
Stayed 9 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Assim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with amazing service and staff
Excellent hotel within minutes of the Haram. Service is 10/10, the rooms are immaculate and the hotel itself is on top of a small mall. One of the best hotels in the area and would recommend time and time again
Stayed 5 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notche
The staff are stuck up, the checking in was sooooo slooow, the hotel was top top class the staff were polite and hard working except the one at the desk,the room cleaning service is top, the breakfast was just out of this world anything you wish for is at the buffets ive never seen any hotel like this, its very close to the haram, it has its own small shopping center but just clothes and perfume shops, caffe are all a step away from the hotel the exchange rate also, taxis are available at all time overall was 5 star every penny was worth it, will definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullah

Stayed 7 nights in Nov 2024

10/10 Excellent

Ifrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the best by far, it’s very quite and beautiful, there’s no waiting for the lift. i like how close it’s to the Haram also very clean and peaceful. the staff are all amazing , I will definitely come back again and recommend to family and friends.
Stayed 8 nights in Dec 2024

2/10 Terrible

Sara

Disliked: Staff & service, amenities
The absolute worst customer service. Checked in- told we checked in too late to guarantee the room view we paid for. Offered 2nd floor- told the hotel was sold out. Then apparently they weren’t sold out so we were offered the 3rd floor. Asked to check with the front desk for an upgrade the next day. Called the next day- explained the situation again, asked for a manger- all requests declined. Asked to extend the reservation and offered to pay for a higher floor- told us the hotel was sold out- but then simultaneously gave us a room rate in house. When we conveyed that the room rate was lower on Expedia, he just brushed us off and said book there. I thought you were sold out? After this, I asked again to speak to a manager. Same run around. Then was promised a call back- never received a call back. They do not care about your complaints, lie about availability (they’re not sold out yet they represent they are so they don’t have to help you) and will never let you speak to a manager. If anything goes wrong, you’re on your own. Do not book.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful stay Staff were very supportive through out our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

yasir

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Dubai.
Stayed 7 nights in Dec 2024

10/10 Excellent

rsam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Saad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Daud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shoaib

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant experience
Stayed 2 nights in Dec 2024

10/10 Excellent

warda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Dec 2024

8/10 Good

Hamze Awale

Stayed 3 nights in Dec 2024

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Alhamdullah nice place to stay close to haram
Stayed 3 nights in Dec 2024