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4.0 out of 5

"This is definitely not a 5 star hotel. More like a 3 star, maybe a 4 at a push. Hotel is clean and acceptable, decor is dated and could do with some m ... " More

By a verified traveller on Thu 28 Dec 2017

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Standard Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Family Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Infinity Hotel Makkah, you'll be within walking distance of Great Mosque of Makkah. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at All Day Dinning
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
  • Airport shuttle service available for a fee

Infinity Hotel Makkah ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Infinity Hotel Makkah

Everyone (1)
4 out of 5

Decent hotel

This is definitely not a 5 star hotel. More like a 3 star, maybe a 4 at a push. Hotel is clean and acceptable, decor is dated and could do with some modernisation. The lobby is amazing, it’s ashame it doesn’t follow into the rooms. Location is not great. It is within walking distance, takes 10 mins to reach entrance of haram. However after doing tawaf, the walk back to this hotel is punishing, especially the final 20 metres into the hotel wich is on an incline. Saying that if you can put up with these issues it’s not a bad hotel and the service is very good. I can’t complain one bit about the staff, they are polite and the cleaning staff do a great job.

Posted by , from united kingdom on 28 Dec 2017

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About the Infinity Hotel Makkah

Location Ajyad Street, Mecca, 21955

Renovations + Closures

The property is closed between 15 August and 30 September.

Property Features

There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Infinity Hotel Makkah. Free self parking and valet parking are available. This 5-star Makkah hotel is smoke free.

  • 810 guestrooms or units
  • 3 dining venues
  • Built in 2015
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Makkah Station (8.3 km / 5.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Infinity Hotel Makkah offers 810 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

All Day Dinning – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Turkish – This restaurant specialises in Turkish cuisine and only serves dinner.

Asian Restaurant – This restaurant specialises in Asian cuisine and only serves dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Infinity Hotel Makkah offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 2 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Infinity Hotel Makkah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 250 per vehicle (one way)
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Infinity Hotel Makkah
  • Infinity Makkah
  • Infinity Hotel Makkah Mecca
  • Infinity Makkah Mecca
  • Infinity Hotel Makkah Hotel
  • Infinity Hotel Makkah Makkah
  • Infinity Hotel Makkah Hotel Makkah

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Infinity Hotel Makkah.

National Rating

This property has received its official star rating from Saudi Ministry of Tourism.

  • Country specific national/official rating Saudi Ministry of Tourism
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.