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Hotel Pullman ZamZam Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pullman ZamZam Makkah

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Deluxe Junior Suite, 2 Single Size Beds, City View
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Spa
Spa

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Abraj Al-Bait Towers
    1 min walk
  • Great Mosque of Makkah
    2 min walk
  • الطازج
    1 min walk
  • Makkah (QCA-Makkah Bus Station)
    2 min walk

Room options

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 70 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Partial Kaaba View

  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 55 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Double Beds (Haram View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds (Haram View)

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

  • Sleeps 7
  • 1 King Bed

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

  • 45 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1003)
The price is €571
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Swissôtel Makkah

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel with 2 restaurants connected to a shopping center in Makkah
Along with 2 restaurants, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Hotel Pullman ZamZam Makkah offers 1315 accommodations with minibars and safes. Accommodations offer separate dining areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Makkah hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The breakfast at Hotel Pullman ZamZam Makkah gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus 2 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the breakfast
  • Steps from Great Mosque of Makkah and Abraj Al-Bait Towers
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Pullman ZamZam Makkah. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (SAR 400 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Al Zahra
  • Al Yasmine
  • Tea Garden

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1076 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 400.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Hotel Pullman ZamZam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 325 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 122 out of 1003 reviews" "
Rating 2 - Terrible. 171 out of 1003 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Electric sockets were lose, cabinets above sink were moulded, the safe was completely lose and unscrewed from wall, only had two working charging sockets for a 3 bedroom, bathroom was below average for a 5 star. Overall I have stayed in a better 2 star hotel. Not worth this price at all
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhannad, Columbus

Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Shahrior

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abshur

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good
The stay was good. Waiting times at Check-in or Check-out some times could be above average.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of our family like it
Amazing and especially thanks to Saoud front disk manager
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed Abdul

Average looking hotel, but the convince makes it worth the while to stay here
Stayed 1 night in Aug 2024

10/10 Excellent

Izhar, LAUREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to the haram
Stayed 6 nights in Aug 2024

2/10 Terrible

anna

Stayed 5 nights in Aug 2024

8/10 Good

Hesham

Stayed 3 nights in Sep 2023

10/10 Excellent

asif

Travelled with family
Liked: Staff & service, amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Tamer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional stay at Hotel. The check-in was smooth, and the staff were welcoming and attentive throughout my visit. My room was spotless, beautifully decorated, and offered a stunning view of the city. The bed was incredibly comfortable, and the thoughtful amenities, like complimentary bottled water and plush bathrobes, added to the experience. The hotel’s rooftop pool was a perfect spot to relax with panoramic views, and its location was ideal, just a short walk from major attractions. Overall, I highly recommend this hotel and look forward to staying here again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mahbub

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Sarfaraj

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Javaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Fayez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Great location near Makkah Great restaurant Very good customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadeem

Stayed 3 nights in Aug 2024

6/10 Okay

Nayeemuddin, Dublin

Stayed 3 nights in Jul 2024

6/10 Okay

Mansoor

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
rooms needs lot of updates from faded paints to old furniture. Toilets needs new seat and smells bad. What I like is the walkable distance to shopping and other ameneties.
Stayed 7 nights in Jul 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very Comfortable,
Stayed 2 nights in Jul 2024

10/10 Excellent

Kashif

Liked: Cleanliness
Stayed 6 nights in Mar 2024

8/10 Good

parvez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

SAYYID

Stayed 3 nights in Jul 2024

8/10 Good

Abdullahi

Travelled with family and small children
Liked: Property conditions & facilities
Good location and convenient
Stayed 3 nights in Jul 2024

6/10 Okay

Md Masudur, North Royalton

Good
Stayed 1 night in Jul 2024