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Al Ebaa Hotel

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Photo gallery for Al Ebaa Hotel

Front of property
Lobby
Front of property
Triple Room
Lift

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

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Map
3280, Umm Al-Qura Road, Makkah, 24231

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

voco Makkah by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (300)
The price is €71
for 1 room
includes taxes & fees
11 Apr - 12 Apr
voco Makkah by IHG

About this property

Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and an elevator. For a fee, parking is available.

This Makkah hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 400 reviews
Rating 8 - Good. 92 out of 400 reviews
Rating 6 - Okay. 41 out of 400 reviews
Rating 4 - Poor. 12 out of 400 reviews
Rating 2 - Terrible. 14 out of 400 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aboubker

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A gym will be very nice
The rooms are clean but on the small side. The beds are tiny. We really looked forward to the gym as there is a button on the elevator indicating it but when we went there there was only offices and we were told it’s being refurbished with no sign of this being done. The breakfast was good with many options but would do with fruits. Only canned are used in the fruit salad. The worker who used to clean our room was very kind. Everyone was nice but English was sometimes an issue so if you are working in tourism you should speak languages. The hotel is at a walking distance from el haram via anjum hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jimah

Stayed 4 nights in Dec 2024

6/10 Okay

Ahmed

Average
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay for umrah or hajj
The hotel is clean. Smells very nice (the itr or bakhur) is very pleasant. The cafeteria breakfast buffet is very reach and delicious. I really loved the falafel bites.
Stayed 6 nights in Dec 2024

8/10 Good

Abdulsabur, Ibadan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water running into the Water Closet Tank doesnt stop after flushing and its refilled. Im sure its a minor fault that needs to be reset. Stayed in a room with king size bed. Overall, ill always choose the hotel everytime in Makkah. Its awesome. Staff are so friendly, you'll be like, have we ever met?
Stayed 3 nights in Dec 2024

8/10 Good

Abu Usama

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay at this hotel. This is an affordable hotel that is 10 mins away from Haram. Food are nice, but need to maintain cleanliness. Floors are sticky. We will still choose this hotel in the future.
Stayed 2 nights in Dec 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Suraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sajid Khan Mohammed Hanif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing, incredible, and awesome stay.
The location is just a 7-10 minute walk from Haram, which is very convenient. The King Size Suite, with a front view of the hotel, was simply amazing. The reception people were exceptionally attentive and took great care of me. I give them a 10/10 for their hospitality. Room service was excellent; they cleaned and tidied up the room seamlessly. The hotel is outstanding, and I would definitely recommend it.
Stayed 4 nights in Nov 2024

4/10 Poor

Azhar

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The Bathroom is very small. Iron was not available. Reception didn't pick phone. Bofet dinner was expensive, 70SAR/head, and was of low quality. They call themselves 4 star but it looks like 2star
Stayed 1 night in Dec 2024

10/10 Excellent

Shukria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

grant

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality 👍
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdelhamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Front desk is very nice and smiling The room is very clean and comfortable Room service staff is excellent staff They solve any problems right away
Stayed 2 nights in Dec 2024

10/10 Excellent

Arta, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, respectful and helpful, ( front desk and cleaning staff ) location convenient and close to the haram. Very reasonable prices with amazing breakfast. ( my previous visits i stayed at clock tower and was not worth the price) Most definitely will go back to Al Ebba hotel. Thank you!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed ibrahim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good hotel but they didnt give breakfast in the room the room next door was always nosiy due to joint room sometimes always problem with key card so waste more time go down reception from 14 floor the lift use to take along time come
Stayed 12 nights in Nov 2024

8/10 Good

Amaal

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

ahmad

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Bakar, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good location and great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Layla

Stayed 4 nights in Nov 2024

8/10 Good

Nasra

Liked: Property conditions & facilities
Breakfast is always same food,
Stayed 8 nights in Nov 2024

8/10 Good

doaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, however, they need to use a real fridge instead of a cooler
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024