Al Ebaa Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Ebaa Hotel

Front of property
Lobby
Triple Room
Lift
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    8 min walk
  • Alkhalil Courtyard
    11 min walk
  • Souk Al-Khalil
    11 min walk

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah
3 restaurants, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services. Housekeeping is available on request.
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Al Ebaa Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Great Mosque of Makkah. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi (speed: 25+ Mbps)
  • Dining options include 3 restaurants and a coffee shop
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Great Mosque of Makkah and Kaaba
There are 3 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and an elevator. For a fee, parking is available.

This Makkah hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: SAR 45 for adults and SAR 30 for children
  • 3 restaurants and 1 coffee shop/cafe

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 5
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk chair
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 266 reviews" "
Rating 8 - Good. 56 out of 266 reviews" "
Rating 6 - Okay. 26 out of 266 reviews" "
Rating 4 - Poor. 6 out of 266 reviews" "
Rating 2 - Terrible. 6 out of 266 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rihana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming
Stayed 5 nights in Sep 2024

10/10 Excellent

Shamim, Grays

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel only problem bit up hill walk to Al haram. Good for couple and single person with children I will not recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kashim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, was checked in within a couple of minutes. The staff were very accommodating. Excellent price for the rooms you get. Housekeeping were excellent, dropping off water everyday and cleaning the room. Very easy to get to Haram via Anjum hotel next to it. Highly recommend stay there and will be using Al Ebaa hotel again on my next visit.
Stayed 5 nights in Aug 2024

4/10 Poor

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zacharias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Najibullah, Kabul

Liked: Staff & service
The room was not as good
Stayed 1 night in Sep 2024

8/10 Good

Asian Desi

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to Haram Hotel card locked everyday
Stayed 3 nights in Aug 2024

10/10 Excellent

Dalia

Travelled with family
Liked: Amenities
Great people! Super friendly and helpful. Anything you want, they do it for you in seconds. If you don’t want to do the 15 min walk, you can take a taxi right at the door for 10 Reyals. It is a good walk through their neighbor hotel Anjum. Their breakfast is also a value breakfast for 45 Reyals compared to an average of 75-80 for most other hotels.
Stayed 4 nights in Sep 2024

10/10 Excellent

Hamdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing umrah experience made possible by El Ebaa. Please exercise before coming to umrah. lol.
Stayed 6 nights in Aug 2024

10/10 Excellent

Zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walking distance to the masjid and exceeded my expectations, all the staff were really nice and helpful and always greeted you when you walked in and out of the hotel with a smile, will be visiting this hotel again in the future Insha’Allah
Stayed 3 nights in Aug 2024

10/10 Excellent

Sabry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, convenient location, close to haram
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Makkah
I stayed here during a 15-hour layover and this was the perfect place. To get to Masjid al Haram, you simply walk about 10 minutes over Jebel Omar and you are right at the masjid. The property was so convenient and i maximized my time in Makkah and Masjid al Haram by staying here. The staff were friendly and made checking in, going to my room, and stay comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very good loction next to khana khaba15 min walk very friendly staff excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Namaan

Stayed 11 nights in Aug 2024

2/10 Terrible

Abderrahmane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditionner not working card issues too non respectful staff long way to haram not as shown
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MD SHARIFUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Abed, Laurel

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Muktar

Travelled with group
Liked: Cleanliness, amenities
The staff needs to be trained how to talk to customers. They we rude.
Stayed 3 nights in Jul 2024

8/10 Good

Hossam Eldin, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Farah, Slough

Disliked: Staff & service, property conditions & facilities
Me and my children have paid for breakfast as they said they will provide breakfast but no one show us where the restaurant was or provided breakfast and never got the refund for that. Staff wasn’t helping and on arrival never explain anything.
Stayed 4 nights in May 2024

10/10 Excellent

adel

Stayed 1 night in Mar 2024