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SureStay Hotel By Best Western Mission

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Desk, bed sheets
Bathtub, towels
Outdoor pool
Free daily continental breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
609 East Interstate Highway 2, Mission, TX, 78572
  • Mission Event Center
    5 min drive
  • Bentsen-Rio Grande Valley State Park
    6 min drive
  • National Butterfly Center
    7 min drive
  • McAllen, TX (MFE-Miller Intl.)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Shary Inn and Suites

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (632)
The price is €60
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Shary Inn and Suites

About this property

SureStay Hotel By Best Western Mission

Hotel in Mission with free breakfast and a fitness center
An outdoor pool, a fitness center, and a microwave in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel By Best Western Mission offers 54 accommodations, which are accessible via exterior corridors and feature air conditioning. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include bathtubs. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

During your stay at SureStay Hotel By Best Western Mission, you'll be close to McAllen Convention Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • 7 minutes by car from McAllen Convention Center and 8 minutes from La Plaza Mall
  • Cats welcome for a fee (restrictions apply)
SureStay Hotel By Best Western Mission offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. The business-friendly SureStay Hotel By Best Western Mission also features multilingual staff, laundry facilities, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Mission hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 500 per pet, per day, plus a one-time cleaning fee of USD 500 and a deposit of USD 500 per day
  • Only cats are allowed
  • Maximum 1 (weight limit: 1 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 500 per day
  • Pet fee: USD 500 per pet, per day plus USD 500 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

SureStay Hotel By Best Western Mission Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 481 reviews" "
Rating 8 - Good. 118 out of 481 reviews" "
Rating 6 - Okay. 73 out of 481 reviews" "
Rating 4 - Poor. 36 out of 481 reviews" "
Rating 2 - Terrible. 54 out of 481 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Disliked: Room comfort
No accountability, very dissatisfied.
Extremely loud music coming from one of the rooms past 3am. It was ridiculously loud. Absolutely no regard for people that needed sleep for the next norning. I will bot be staying here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Debra

You actually get what you PAY for.... breakfast was the usual waffles, limited juice and brkfst options. Employees get upset if you ask them to make coffee. Muffins come in a pkg of two, but they separate the muffins and saran wrap the muffins....how do I know? Cause I read the wrapper..they charge your debit/credit card before you even arrive, which was a first for me, since I always select pay at property. I asked the clerk when I arrived, why this happened and she said they do things differently. Carpet in the rooms, which I don't like, I feel that it is unsanitary, beds are ok, and pillows are the size of throw pillows. It's a quiet and average place, but I wouldn't stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out, great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel to stay at whenever I go to McAllen
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

RAUL

Travelled with family
Liked: Amenities, property conditions & facilities
Price vs quality, ok !
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay when I travel to mission Tx
Stayed 2 nights in Jul 2024

8/10 Good

Rene

Stayed 1 night in Jul 2024

2/10 Terrible

Leeanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
has roaches!!!
Stayed 8 nights in Jul 2024

8/10 Good

Mohammed, Brownsville

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Front desk clerk at check in was great, but at check out was kind of just give me the key and leave!! Didn't even get up from her chair. Property itself is great!! Room and bed was very nice but carpet was very dirty.
Stayed 3 nights in Jul 2024

2/10 Terrible

Grace

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was under renovation, lavatory was not working properly, slipped inside tub and hurt my right leg and toe. refrigerator was not working I had to leave my insulin on the nigh table and threw the vial away the next day. It was no good. Spoke to hispanic female manager and she apologized, male person said property was listed under renovations and it wasn't true. Horrible experience.
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property and the location. Easy access to the express. Definitely staying there again.
Stayed 1 night in Jul 2024

4/10 Poor

Jimmy

Disliked: Cleanliness, property conditions & facilities, room comfort
No comforting AC turned off during the night sheets smelled
Stayed 1 night in Jul 2024

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding close by
Stayed 1 night in Jun 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2024

4/10 Poor

john david

Stayed 4 nights in Jun 2024

10/10 Excellent

Ingris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend
Stayed 1 night in May 2024

8/10 Good

Moises

Stayed 1 night in Jun 2024

6/10 Okay

Jose Luis

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was good, only thing i didn't like was the check in time, which was at 4pm, the other thing was there is paper in the room that gives the check in time and check out time, says 3pm to 12pm and breakfast from 6:30 to 9:30...its not. 6:30 to 8:30. Other than that it was good.
Stayed 1 night in May 2024