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Hotel Neptune

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptune

Sports facility
Exterior detail
Beach nearby
Reception
Breakfast buffet

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
B.P. 742, Mbour
  • Khelcom Museum
    10 min walk
  • Village Artisanal
    2 min drive
  • Golf De Saly
    4 min drive
  • Dakar (DSS-Blaise Diagne Intl.)
    34 min drive

Room options

View all photos for Standard Suite (SINGLE)

Tempur-Pedic beds, minibar, in-room safe, desk

Standard Suite (SINGLE)

  • 40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Suite (DOUBLE)

Tempur-Pedic beds, minibar, in-room safe, desk

Standard Suite (DOUBLE)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Royam Hotel

On private beach
Pool
Breakfast included
Kids pool
4.3 out of 5, Excellent, (200)
The price is €165
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Royam Hotel

About this property

Hotel Neptune

Family beach fun and outdoor pool
Catch some rays at the nearby beach or spend the day relaxing at Hotel Neptune's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Neptune offers 60 air-conditioned accommodations with minibars and safes. Beds feature Tempur-Pedic mattresses. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Mbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
During your stay at Hotel Neptune, you're just a quick walk from Khelcom Museum. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • 10 minutes by foot from Khelcom Museum and a 2-minute drive from Village Artisanal
  • Airport and local-area shuttle service available for a fee
Hotel Neptune offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A library, a terrace, and barbecue grills are also featured at the family-friendly Hotel Neptune. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Mbour hotel is smoke free.

Hotel Neptune has 2 restaurants serving breakfast, lunch, and dinner.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Volleyball

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Tempur-Pedic bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: XOF 30000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: XOF 1000.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: XOF 66000 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out fee: XOF 30000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Neptune Mbour
Neptune Mbour
Hotel Neptune Senegal/Mbour
Hotel Neptune
Hotel Neptune Hotel
Hotel Neptune Mbour
Hotel Neptune Hotel Mbour

Hotel Neptune Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food quality, massively friendly staff, created a cozy and relaxed atmosphere, very clean, everything worked.
Stayed 2 nights in Feb 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

David

I like the apartment design of the room with one separate living area and one bedroom. The surrounding was nice and safe. I did not like the food and the fact that only few staff wore the face mask.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star hotel and will rate it as o stars . The room was smelly with very outdated furnishing . The bed was very old it actially fell on my feet as i tried to go to bed. Terrible experience
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a good hotel. The rooms are very clean. the food service is good.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

10/10 Excellent

Bilale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My holidays at Neptune was great
It was wonderful i love Neptune hotel the room are very big and comfortable the service was excellent the pool is clean I’ll advisers visit Neptune
Stayed 2 nights in Sep 2018

8/10 Good

Gustave, Dakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good swimming pool
This was my second time in that hotel. Very good quality/price ratio. Not too crowded as other hotels in the area and very nice place to relax and rest. Not easy to find a parking lot however. The main drawback is the food, particularly the breakfast, which is not up to the standard, as compared to other hotels in the area. My personal suggestion would be to just book a room, and have all your meal outside, in nearby restaurants that are of good quality

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Feb 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre luxuriant
Très bon séjour dans un cadre luxuriant. La grande piscine est belle. En revanche le personnel est soit très sympa (accueil, nettoyage...) soit moyen (petit-dejeuner).
Stayed 4 nights in Nov 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Excellent rapport qualité prix. Chambre parfaitement décoré; personnel impliqué. Je recommande un séjour dans cet établissement
Stayed 3 nights in Dec 2020

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres ageable sejour
Chambre ou plutôt suite vaste et tres bien installee Repas de qualité Piscine et jacouzi tres agreable Tres agreable sejour meme si la plage a disparue suite aux grande marée Sympphatique musicien au diner meme si parfous musique un peu forte
Stayed 2 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien pour un we relaxant
Week end relaxant entre deux semaines de travail à Dakar. Le personnel est aux petits soins et le cadre est agréable.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Chambre spacieuse et calme avec climatisation, hotel 5 étoiles propre et sécurisé, piscine immense dans un jardin arboré, restaurant de bonne qualité, personnel aux petits soins, animations sportives en journée et concerts le soir. Possède sa plage privée mais très limitée en raison de la montée de la mer. Séjour très agréable, hôtel à recommander pour visiter la région. A 35 minutes de l'aéroport de Dakar.
Stayed 1 night in Aug 2018

10/10 Excellent

L, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein bisschen Paradise
Sehr ruhig und schon - toller Gartenanlage und Farben.
Stayed 3 nights in Feb 2018

6/10 Okay

TEMPLE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bien mais...
C'est un hôtel plutôt 3* (NF) mais pas du tout 5* comme affiché Pour les points positifs: hôtel calme et agréable, personnel souriant et serviable, jardin arboré et fleuri, grande chambre bien équipée (dressing, grand lit, frigo), repas servis à table et bons, bouteille d'eau offerte pour le 1/2 pension, bonne réception wifi, clientèle calme et souvent habituée (beaucoup de retraités en janvier), animation musicale le soir, plage petite mais sécurisée et agréable avec transats, belle et grande piscine mais pas assez de transats (j'ai passé ma première journée sur une chaise). Pour les points négatifs: confort de la chambre et mobilier désuet, pas de bouilloire ou nécessaire à thé - infusion, très petite TV (qui ne marchait pas, et malgré le service technique nous n'avions obtenue que 3 chaînes claires), centre de fitness inexistant (salle de 10 m2 avec matériel archaïque et cassé - nous sommes sportifs et nous avons passé 1 semaine sans en faire ce qui est rédhibitoire pour nous, d'autant que le directeur malgré nos réclamations ne s'est jamais manifesté en 1 semaine), petit déjeuner buffet basique...pain de mie congelé, pas de bananes, pas de jus de fruits frais pressés, rue sombre le soir et isolée, pas d'animations, attention aux nombreux rabatteurs et taxis à la sortie de l'hôtel qui vont vous vendre des excursions à des prix indécents...
Stayed 7 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel muy limpio y tranquilo. Mobiliario tradicional sin grandes lujos, pero perfecto para un fin de semana de relax.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2017

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour très agréable dans cet hotel presque parfait. Les chambres sont très grandes et très bien équipées. Une note toute particulière pour le personnel toujours au petit soin et toujours très agréable. Tout serait parfait si les équipements sportifs étaient au niveau de l'hotel. Malheureusement ce n'est pas le cas, la salle de fitness avec ses équipements horriblement vieux, le terrain de volley sans ballon ou encore la table de ping pong avec des raquettes sans revetements, ne sont pas dignes de l'hotel. Heureusement, la qualité de l'animateur sportif (Bernard), fait un peu oublier le manque de sérieux de la direction sur ce sujet (que nous avons informé) Nous recommandons quand même cet établissement où nous avons séjourné une semaine.

8/10 Good

ABABACAR, Dakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sans stress
Agreable paisible restauration de qualite

10/10 Excellent

guigui, montmartre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rien a redire je reviendrai personnel charmant et agreables

10/10 Excellent

Nathalie, Région parisienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excellent sejour dans un hotel magnifique
Nous avons passé une semaine au Senegal dans ce superbe hôtel. Personnels adorables, restauration excellente, service irréprochable et propreté au top.

6/10 Okay

Mariano, Madrid, España

Liked: Cleanliness, staff & service
Correcto nada más
Algo decepcionante teniendo en cuenta el precio. No está en primera línea de playa, aunque sí muy cerca. La pensión completa es un error, no por la calidad de la comida, que es más que aceptable, sino por aburrimiento: cerca hay bares y restaurantes estupendos y mucho más baratos. Como base para hacer excursiones por la zona (mejor con un guía local que con los operadores que ofrece el hotel) es aceptable.

4/10 Poor

weber-holtzscherer

Cet hotel jouit d'une réputation surfaite.Acceuil quelconque Chambre correcte sans plus,aucune indication pour le téléphone la tv ou internet ,plage non directe,eau sale,personnel ronflant.La formule 1/2 pension n'a aucun sens:(pas de pdj continental et diner qui sous des aspects mirobollants est à bases de produits décongelés) quant au moindre vin ou apéro bonjour le porte monnaie!!!Cela me fait penser au 20°SUD à l'Ile Maurice ou j'ai séjourné en Janvier:Hotel qui .Adéconseiller