Rates Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rates Motel

House
Front of property
House | Living room
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Plot 9 Crab Tree, Industrial Division Offices, Mbale, Eastern Region
  • LivingStone International University
    13 min walk
  • Mt Elgon Waterfall
    14 min drive
  • Wanale Cliff
    30 min drive

Room options

Double Room

  • 6.6 sq m
  • Sleeps 2
  • 1 Queen Bed

House

  • Sleeps 6
  • 3 Double Beds

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About this property

Rates Motel

Hotel in Mbale with a 24-hour front desk and a restaurant
A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Rates Motel offers 20 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Mbale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Rates Motel, you'll be within walking distance of LivingStone International University. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from LivingStone International University and 14 minutes from Sipi Falls
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Rates Motel. Limited free parking is available on a first-come, first-served basis.

This Mbale hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: USD 7 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Rates Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 1 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

jack

Travelled with family and small children
Liked: Staff & service
The staff were pleasant and helpful.
Stayed 2 nights in Aug 2022