Hotel in Mbale with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Dream Palace Hotel Mbale offers 15 accommodations with safes and complimentary bottled water. Televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Mbale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Dream Palace Hotel Mbale, you'll be close to LivingStone International University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Just a 4-minute drive from LivingStone International University and 13 minutes from Mt Elgon Waterfall
Airport shuttle service available for a fee
Pets welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.
WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Dream Palace Hotel Mbale.
This 3-star Mbale hotel is smoke free.
Dream Palace Hotel Mbale has a restaurant on site.
Room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
1 restaurant
1 bar
Room service available
Family friendly
Laundry facilities
Conveniences
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Low-height worktop and sink
Raised toilet seat
More
Smoke-free property
Room amenities
Bathroom
Bidet
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
TV channels
TV
Food and drink
Free bottled water
More
Desk
Safe
Slippers
Policies
Check-in
Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
Property is also known as
Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale
Dream Palace Hotel Mbale Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very Good Hotel; Bad Hotels.com Reservation System
The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable.
The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems.
The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened.
As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.