Dream Palace Hotel Mbale

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dream Palace Hotel Mbale

Property entrance
Standard Triple Room | Terrace/patio
Front of property
Executive Double Room
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
7 Bwayo Crescent, off Wanale Road, Mbale
  • LivingStone International University
    4 min drive
  • Mt Elgon Waterfall
    13 min drive
  • Hotel Eldima
    19 min walk
  • Case Del Turista
    3 min drive

Room options

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Dream Palace Hotel Mbale

Hotel in Mbale with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Dream Palace Hotel Mbale offers 15 accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Mbale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Dream Palace Hotel Mbale, you'll be close to LivingStone International University. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from LivingStone International University and 13 minutes from Mt Elgon Waterfall
  • Airport shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Dream Palace Hotel Mbale.

This 3-star Mbale hotel is smoke free.

Dream Palace Hotel Mbale has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale

Dream Palace Hotel Mbale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 2 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel; Bad Hotels.com Reservation System
The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019