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Viaggio Resort Mazatlán

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
On the beach
View from room
Point of interest
3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Playa Brujas
    6 min walk
  • Punta Camaron Beach
    12 min walk
  • El Cid Country Club Golf Course
    17 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    34 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About this property

Viaggio Resort Mazatlán

Luxury resort on the beach, with 3 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Viaggio Resort Mazatlán's great beach location. During your stay, you're just a quick walk from Playa Brujas. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a gym, yoga classes, and a playground
  • Guests have great things to say about the clean accommodations and the beach
  • Just a 2-minute drive from The Mazatlan Malecón and a few minutes from El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 359 for adults and MXN 215 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Restaurant
  • Al Fresco Restaurant
  • Pool Bar
  • Caffenio Coffee Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Free water park access
  • Lifeguards on-site
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch smart TV
  • TV channels
  • Premium channels

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 780 out of 1212 reviews" "
Rating 8 - Good. 270 out of 1212 reviews" "
Rating 6 - Okay. 97 out of 1212 reviews" "
Rating 4 - Poor. 37 out of 1212 reviews" "
Rating 2 - Terrible. 28 out of 1212 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Ruth

Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo

Stayed 1 night in Aug 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the place
amazing great service and very clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommended it I stayed there 4 days
Stayed 4 nights in Sep 2024

10/10 Excellent

Cinthia Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property and also the surroundings.
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Betzabet

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place, super family friendly. Staff was great very attentive to myself and my guest we were a large party and they were very accommodating. The white stuff at the buffet was very nice. Raul was the best. The rooms are super clean and modern beds are very comfortable. It has a very upscale looking feel to it would definitely recommend to friends and family and we have already booked a trip back this year.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 9 nights in Aug 2024

10/10 Excellent

jerardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ambiente
Stayed 4 nights in Aug 2024

4/10 Poor

Daniel, San Diego

Travelled with partner
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar muy lujoso y con buenas amenidades. La alberca muy cómoda y con buena playa. Los empleados eran amables pero un poco particulares…. Me volvería a quedar en esta zona
Stayed 1 night in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it everything was pretty much perfect except the days I went there was no chairs available at the pool for everyone
Stayed 1 night in Aug 2024

6/10 Okay

Dalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property, however for the all-inclusive charge I was expecting more food & drink variety. It was very limited.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable, el hotel parece nuevo, la habitación muy limpia, la cama cómoda. Fui en un grupo de ocho y todo excelente con todos, las tres habitaciones que requerí, con vista al mar. El personal súper accesible, amable, atento, en ningún momento me pidieron más propina o algún costo extra por servicio; te permiten usar las instalaciones del hotel desde antes del check in. La playa está al pie del hotel, todo excelente.
Stayed 2 nights in Aug 2024

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff the service is not good, only 1 restaurant , no refrigerator in the room , but experience on the staff
Stayed 7 nights in Aug 2024

6/10 Okay

Minerva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy pocaos camastros para tantos huéspedes l, encontramos 2 cucarachas en nuestra habitación
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

M. Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it the service, in the front desk, in the pool, and in the restaurant, I had so much fun with the activities in the pool!
Stayed 2 nights in Aug 2024

8/10 Good

Marivel, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
property was nice and clean. Security too strict they won't even allow a bag of chips in pool area even if you already have all inclusive. I saw someone get escorted out due to chips that were bought at the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a la muchacha que le tocó limpiar el cuarto y a tod@s en general más que nada la amabilidad.
Stayed 3 nights in Aug 2024