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Hotel Hacienda Mazatlán

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Mazatlán

Front of property
2 outdoor pools, pool loungers
Front of property – evening/night
Quadruple Room
Family dining

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100
  • The Mazatlan Malecón
    1 min walk
  • Playa Norte
    1 min walk
  • Fisherman's Monument
    6 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    24 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Hotel Hacienda Mazatlán

Hotel on the beach, with 2 outdoor swimming pools
Spend the day on Hotel Hacienda Mazatlán's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Hacienda Mazatlán offers 97 accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
During your stay at Hotel Hacienda Mazatlán, you're just a quick walk from The Mazatlan Malecón. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from The Mazatlan Malecón and a 4-minute drive from Plaza Machado
Hotel Hacienda Mazatlán offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Hotel Hacienda Mazatlán also features a terrace, room service (during limited hours), and a front-desk safe. Free self parking is available.

This 3-star Mazatlán hotel is smoke free.

Hotel Hacienda Mazatlán has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Hotel Hacienda Mazatlán Mazatlan
Hotel Hacienda Mazatlán
Hacienda Mazatlán Mazatlan
Hacienda Mazatlán
Hotel Hacienda Mazatlán Hotel
Hotel Hacienda Mazatlán Mazatlán
Hotel Hacienda Mazatlán Hotel Mazatlán

Hotel Hacienda Mazatlán Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 46 reviews" "
Rating 8 - Good. 12 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 7 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!
Stayed 2 nights in Apr 2024

8/10 Good

Carlos, Round Lake Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Msjd
Stayed 1 night in Jan 2024

6/10 Okay

Viviana

Travelled with family and small children
Liked: Staff & service
El hotel está en el mero punto del malecon 10/10 Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️
Stayed 1 night in Aug 2023

8/10 Good

Maria

Stayed 7 nights in Feb 2023

6/10 Okay

Olga

Stayed 4 nights in Feb 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities

8/10 Good

Fernando Ernesto

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
air conditioning was not working. And all service was bad. will no be going back
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They don't have my confirmation so they sent me to another hotel
Stayed 4 nights in Feb 2020

6/10 Okay

Leticia

Travelled with family
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

Art, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable, it is misery !
Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024

10/10 Excellent

Gonzalo

Stayed 2 nights in Feb 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato
Stayed 1 night in Feb 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Óscar Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hospedaje, lo recomiendo en un 90. Perfecta ubicación. Personal amable. Lugar cómodo.
Stayed 4 nights in Jul 2023

8/10 Good

Laodicea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado bien ubicado,Limpio , personal amable , Chek in Rapidísimo. Sin duda. Volvería a hospedarme en el
Stayed 1 night in Jul 2023

10/10 Excellent

evangelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos toco tiempo de remodelacion de habitaciones.
Excelente
Stayed 3 nights in Jan 2023

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
El Servicio a clientes es decepcionante, no te ayudan en nada, el bellboy ni siquiera te ayuda a cargar una mochila, la recepcionista una cinica, las toallas y sabanas ya muy desgastadas, la limpieza la hacían tardísimo, el wifi se desconecta todo el tiempo, no te dejan ingresar comida o bebidas al area de alberca, realmente lo unico que vale la pena es la ubicación, de ahi en fuera apoyo todos los comentarios negativos que otros clientes han puesto, y que ahora compruebo eran verdad, pese a eso quise darle el beneficio de la duda y fue pesimo. Hay muchas mas opciones!!