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Hotel Dwana

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dwana

Lobby sitting area
Front of property
Deluxe King Room
Coffee service
Shower, free toiletries, towels, soap

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Miguel Alemán 34 Colonia Centro, Mazatlán, SIN, 82000
  • The Mazatlan Malecón
    3 min walk
  • Mazatlan Archaeological Museum
    4 min walk
  • Plaza Machado
    8 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    26 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

HOTEL ZONA DORADA SUITES

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (161)
The price is €25
for 1 night
includes taxes & fees
8 Dec - 9 Dec
HOTEL ZONA DORADA SUITES

About this property

Hotel Dwana

Hotel with a 24-hour front desk, a short walk to The Mazatlan Malecón
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a business center. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Dwana offers 24 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Beds feature premium bedding. This Mazatlán hotel provides wireless Internet access for a surcharge.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Dwana, you're just a quick walk from The Mazatlan Malecón. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a business center
  • Just a 3-minute walk from The Mazatlan Malecón and 8 minutes by foot from Plaza Machado
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. You'll find a business center on site.

This 3-star Mazatlán hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
Hotel Dwana has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 50 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 135 for adults and MXN 135 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 135 for adults and MXN 135 for children
  • Fee for in-room wireless internet: MXN 50 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Dwana Hotel
Hotel Dwana Mazatlán
Hotel Dwana Hotel Mazatlán

Hotel Dwana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 100 reviews" "
Rating 8 - Good. 26 out of 100 reviews" "
Rating 6 - Okay. 12 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 5 out of 100 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Average
Ok for the price.
Stayed 2 nights in Jun 2024

4/10 Poor

Jenn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck!
We were surprised by the ratings for this hotel. Dirty, dressers falling off the walls, no towels and when we asked for some we had to wait until the next day. No food service. Would not recommend!
Stayed 1 night in Apr 2024

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Juan, ocala

Disliked: Cleanliness, staff & service, property conditions & facilities
They give me a small room, no toilet seat, dirty sheets. Small bathroom. Noise place. They change me to a second room. Almos same condition, no towels super noise.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Clementina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing for the price is it does not have elevator. Everything else was perfectly fine
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Very good location, near both Olas Altas and the quieter shops and restaurants of the historic center. Hotel appears to be nearly new, and the staff members were present and pleasant. Floor always seemed to be covered with long hairs (not mine), even after an additional cleaning. And the air conditioner stopped cooling on my last full day of 3. Even so I'd stay there again!
Stayed 4 nights in Dec 2023

8/10 Good

Chengchang

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice stay
Stayed 2 nights in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Sweet little hotel near Olas Altas that is very walkable and extremely friendly. Basic rooms, but very comfortable. Beware there is no elevator if that is an issue for you. I would stay here again and recommend this hotel.
Stayed 3 nights in Jul 2023

8/10 Good

William F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

2/10 Terrible

Heriberto

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel canceled my reservation without notice or explanation.
Stayed 1 night in Jun 2023

2/10 Terrible

lessli

Stayed 3 nights in Apr 2023

10/10 Excellent

Elsa

Stayed 3 nights in Dec 2022

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great happy with all their services
Stayed 7 nights in May 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.
Stayed 10 nights in May 2022

10/10 Excellent

dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to go back.
Stayed 19 nights in Mar 2022

10/10 Excellent

george

Liked: Property conditions & facilities, room comfort
great botique hotel
clean and friendly, bright and new
Stayed 1 night in Mar 2022

10/10 Excellent

Eduardo

Stayed 9 nights in Feb 2022

8/10 Good

Guadalupe, Bakersfield

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, it's just old . Very good customer service and very easy walk to everything in the area
Stayed 7 nights in Feb 2022

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Ok-in a time of need
We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.
Stayed 1 night in Feb 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money
Great location, excellent service, spacious and clean rooms.
Stayed 2 nights in Jan 2022

2/10 Terrible

ruben jimenez

Disliked: Staff & service
Stayed 4 nights in Dec 2021

10/10 Excellent

ROBERT C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how modern it was. Very comfortable room and shower. Large windows with lots of light. Comfortable bed and very eco friendly!! The staff was exceptional!!!
Stayed 5 nights in Oct 2021

2/10 Terrible

miguel angel, south pasadena

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 days w out water no management to solve the problem housekeeper pass only one time if you have the sing don’t disturbed she never comeback no elevator the employees w loud music on the hall ways and very loud talking all employees always on the cell phone
Stayed 7 nights in Sep 2021