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El Cid El Moro Beach Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Interior entrance
Aerial view
Aerial view
In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
  • Playa Brujas
    10 min walk
  • Punta Camaron Beach
    16 min walk
  • El Cid Country Club Golf Course
    19 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    35 min drive

Room options

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

One Bedroom Elite Golf Experience

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Elite Golf Experience

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Luxury Room

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite

View from room

Suite

  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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includes taxes & fees
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About this property

El Cid El Moro Beach Hotel

Family-friendly beachfront resort near Cerritos Beach
Spend the day playing on the beach then return to dine at one of El Cid El Moro Beach Hotel's 3 restaurants.
El Cid El Moro Beach Hotel offers 294 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at El Cid El Moro Beach Hotel. During your stay, you're just a quick walk from Playa Brujas. Features include a free area shuttle, plus 3 restaurants and an outdoor pool.
  • For dining with ocean views, stop by La Concha, one of the property's 3 restaurants
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes tennis courts, a gym, and a playground
  • Just a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium
  • Free local-area shuttle service
Some rates at El Cid El Moro Beach Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Cid El Moro Beach Hotel offers its guests a children's pool, an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. A terrace, a children's club, and an arcade/game room are also featured at the family-friendly El Cid El Moro Beach Hotel.

This 3.5-star Mazatlán resort is smoke free.

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.
Room service is available.

All-inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Internet access (surcharge)

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • Fitness classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping
  • A hot tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cribs (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 788 reviews" "
Rating 8 - Good. 244 out of 788 reviews" "
Rating 6 - Okay. 116 out of 788 reviews" "
Rating 4 - Poor. 78 out of 788 reviews" "
Rating 2 - Terrible. 58 out of 788 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

nancy a cortes

Travelled with partner
Liked: Staff & service, amenities
Bathroom toilet dirty also my pillows requested to be removed from room
Stayed 4 nights in Aug 2024

6/10 Okay

Cinthia R.

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Stayed 3 nights in Aug 2024

4/10 Poor

Antonio Diaz

Travelled with family
Disliked: Staff & service, amenities
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
Stayed 5 nights in Jul 2024

8/10 Good

Roxana

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times. The staff is always great! Hotel is a little outdated and the beds aren’t the greatest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jul 2024

4/10 Poor

Diana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
I paid specifically for a beach front view and I was given a partial ocean view, the Expedia management at the hotel was able to accommodate to my request of beach front by our second night. Once we settled in to our new room, we found a giant cockroach on one of the beds. I complained and they were very quick to send in maintenance. Throughout our trip we came across multiple employees by the outside bar who ignored our request to order food and beverages which was included in our all inclusive package that we had purchased through the VIP Expedia agency located in the hotel. This hotel has been my favorite since I was a child, however after paying $3000 including their one thousand peso resort fee and adding the all inclusive for our 5 night stay I can say I will not be coming back. It has gone up in price and the hotel is a bit outdated. For the price I paid I imagined better service like my previous stays at El Cid Hotels, and a better room. The staff at La Concha was excellent, I would like to thank the waiter who took care of my family and I because he was amazing. His name is Jose Alberto Loaisa. Best of Luck to the hotel, we will not be coming back.
Stayed 5 nights in Jul 2024

8/10 Good

Celina

Travelled with family
Liked: Staff & service
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
Stayed 9 nights in Jul 2024

10/10 Excellent

Mauricio, Oro Valley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 4 nights in Jul 2024

8/10 Good

Rene

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Above
Stayed 5 nights in Jun 2024

6/10 Okay

MARIA

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool!
Stayed 5 nights in Apr 2024

4/10 Poor

Hector, Presidio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, extremely rude staff when questioned politely about cleaning our room
Stayed 6 nights in Jun 2024

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2024

8/10 Good

Gretty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the staff was very friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Andrew

Stayed 3 nights in May 2024

8/10 Good

Rocio Jamelette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Yajaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
Stayed 9 nights in Apr 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Stayed 5 nights in Apr 2024

8/10 Good

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Stayed 3 nights in Apr 2024

10/10 Excellent

Marviyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very nice room. The pools were amazing too! The only complaint would be checking in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paz Felicitas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay, we’ve been there few times on different Cid hotels in Mazatlan and it’s always a great experience
Stayed 3 nights in Apr 2024