Hotel in Mazatlán with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Diamond Bay offers 37 air-conditioned accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Diamond Bay. During your stay, you'll be within walking distance of Mazagua Aquatic Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
Free WiFi in some public areas
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast offered for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Just a 3-minute drive from Mazagua Aquatic Park and 15 minutes from The Mazatlan Malecón
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Diamond Bay. Free self parking is available.
This 3.5-star Mazatlán hotel is smoke free.
Guests can enjoy English breakfast for a fee.
Diamond Bay has a restaurant on site.
Late night fare is available from room service (during limited hours).
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
English breakfast available for a fee: MXN 120 per person
A bar/lounge
A restaurant
Things to do
Outdoor pool
Family friendly
In-room kitchenette
In-room refrigerator
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Pool loungers
Terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Cookware, dishware, and utensils
Hob
Kitchenette
Late-night room service
Refrigerator
More
Air conditioning
Free local calls
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Diamond Bay
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately MXN 120 per person
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán
Diamond Bay Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Restaurant was not available as advertised no coffee available as advertised staff was very short and unhelpful, would not recommend this hotel to anyone, I usually try not to give bad reviews but this was one of the worst stays we have had
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Overall, the facility, room and service were great.
My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Gabriel
Stayed 3 nights in May 2024
8/10 Good
Damaris
Travelled with family
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana.
El lugar está muy bonito y tranquila y la vista a la playa es hermosa
The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations.
Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.