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Diamond Bay

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Bay

Terrace/patio
Beach nearby
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view
Junior Suite, 2 Queen Beds, Non Smoking
Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Mazagua Aquatic Park
    3 min drive
  • Marina Mazatlan Golf Course
    6 min drive
  • Kelly's Bar
    7 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    29 min drive

Room options

View all photos for Studio

Studio

Studio

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 57 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Diamond Bay

Mazatlán hotel in Cerritos with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Diamond Bay offers 37 air-conditioned accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Diamond Bay. During your stay, you'll be within walking distance of Mazagua Aquatic Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 10 minutes by car from Cerritos Beach and 15 minutes from The Mazatlan Malecón
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Diamond Bay. Free self parking is available.

This 3.5-star Mazatlán hotel is smoke free.

Guests can enjoy English breakfast for a fee.
Diamond Bay has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: MXN 120 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Kitchenette
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Kitchenette
  • Fridge
  • Stovetop

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 341 reviews" "
Rating 8 - Good. 84 out of 341 reviews" "
Rating 6 - Okay. 63 out of 341 reviews" "
Rating 4 - Poor. 30 out of 341 reviews" "
Rating 2 - Terrible. 39 out of 341 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

2/10 Terrible

Adolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

8/10 Good

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana. El lugar está muy bonito y tranquila y la vista a la playa es hermosa
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Christian M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Misael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place needs an Uplift
The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations. Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Beat up drawers
Rusted handles
Sofa has seen better days
Stained Dining table
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Rosalio, mountain view

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mejorar las abitaciones . No abia internet
Stayed 4 nights in Feb 2024

2/10 Terrible

Rosalio, mountain view

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro para un hotel con abitaciones muy viejas
Stayed 5 nights in Feb 2024

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

2/10 Terrible

marya

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was horrible
Stayed 4 nights in Jan 2024

10/10 Excellent

Gloria

Stayed 1 night in Jan 2024

2/10 Terrible

Jeansse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located next to a train that runs early morning and in the middle of the night so we did not had one good night sleep. Our room was super rundown and dirty, the staff was not friendly at all. There was no WiFi in the rooms only in the lobby so it was super inconvenient. We had a sofa bed and the mattress was stained and super uncomfortable The springs were coming out of it. Overall a bad experience we will NEVER stay here again.
Stayed 6 nights in Nov 2023

6/10 Okay

Dionicio

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Is nice and beautiful for a wedding or if you want to be in a quiet place with no noise. NO wifi in rooms at all a very bad drawback only in lobby, the restaurant in the hotel we couldn’t go because the day that we decided to try was closed because it doesn’t open on Tuesday of course they completely forgot to mention this small detail. One more thing that maybe is new but we couldn’t check out before they checked the room, for my mind I didn’t understand why.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful did have a small language barrier but ok
Stayed 2 nights in Mar 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023