City Express Plus Mazatlán

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus Mazatlán

Outdoor pool
Exterior
View from room
32-inch flat-screen TV with cable channels, TV
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Paseo del Palmar, Esq. Blvd Marina Mazatlán 6101, Mazatlán, Sinaloa, 82103
  • Bula
    8 min walk
  • Cerritos Beach
    3 min drive
  • Galerias Mazatlan
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    30 min drive

Room options

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express Plus Mazatlán

Hotel with free breakfast, near Cerritos Beach
This smoke-free hotel features an outdoor pool, dry cleaning, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a TV in a common area are onsite.
City Express Plus Mazatlán offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at City Express Plus Mazatlán. During your stay, you're just a quick walk from Bula. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, an elevator, and a communal living room
  • Just a 3-minute drive from Cerritos Beach and 7 minutes from The Mazatlan Malecón
Free breakfast is available daily. Public spaces have free WiFi. City Express Plus Mazatlán also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Mazatlán hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

City Plus Mazatlán
City Express Plus Mazatlan
City Express Plus Mazatlán Hotel
City Express Plus Mazatlán Mazatlán
City Express Plus Mazatlán Hotel Mazatlán

City Express Plus Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 217 reviews" "
Rating 8 - Good. 38 out of 217 reviews" "
Rating 6 - Okay. 14 out of 217 reviews" "
Rating 4 - Poor. 6 out of 217 reviews" "
Rating 2 - Terrible. 8 out of 217 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Luz, Buckeye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente customer service and the property and room was clean.
Stayed 5 nights in May 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Bruce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is new. They don’t have staff the first night we got there. There was no chef so there was no dinner. The second day there was no staff so I couldn’t get drinks by the pool. There was nobody there. I checked out two days early because it was so terrible. I don’t know if I trust Expedia anymore. This is the second trip I’ve taken the accommodations were not what they were said to be on their website. My trip was to the Philippines and I was told the hotel had three restaurants, and it only had one I am completely Dissatisfied with Expedia what they advertise it’s not true. Obviously they do not check the accommodations that they put on their website. They don’t verify anything. All they do is pass on the information that the hotel passes on to them.
Stayed 5 nights in Apr 2024

10/10 Excellent

Pedro Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brígido

Stayed 2 nights in Feb 2024

10/10 Excellent

Josefina

Stayed 1 night in Dec 2023

4/10 Poor

Luis

Liked: Staff & service, property conditions & facilities
The place is located where you'll see a lot of construction an development. You will find a good place to eat just walking distance and all the facility is very clean. My problem was internet, it is very unreliable and my connection was interrupted all the time to the point I couldn't work. I am disappointed because I choose this place thinking about a reliable connection. The bed is hard like a stone, but some people may like that.
Stayed 3 nights in Dec 2023

8/10 Good

Gabriela

Stayed 2 nights in Dec 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Clean and Great Staff
The staff was very helpful. The rooms were clean and quiet. COFFEE and breakfast buffet personal were attentive and supplied and tables cleaned even though it was very busy.
Stayed 1 night in Nov 2023

2/10 Terrible

Frank

Disliked: Staff & service, property conditions & facilities
I'm sure they know
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Too modern for comfort
Beds were too hard. Very modern hotel but it isnt our style. We like doors to the bathroom, not a plexiglass partition. There were not near enough outlets or charging areas. Tiny space. Shelf instead of a bedside table. Modern esthetic but not comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Miguel Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente service
Stayed 5 nights in Jul 2023

8/10 Good

Ricardo

Stayed 1 night in Jul 2023

8/10 Good

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

Rosario

Stayed 3 nights in Jul 2023

10/10 Excellent

Leonardo D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, very clean! Enjoyed our stay. Smaller rooms but conmfy beds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Gerald Reimer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was good. The breakfast was gone in many supplies before the time was up
Stayed 1 night in Jun 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in May 2023

10/10 Excellent

Barbra Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the staff doesn’t speak much, if any, English, they are extremely helpful and quick to help out in any situation. The staff is just amazing there.
Stayed 7 nights in May 2023

8/10 Good

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
New and everything was good
Stayed 2 nights in May 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Hugo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
New, simple and economical.
Stayed 2 nights in Mar 2023

10/10 Excellent

luis Horacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Rubi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Deberian cambiar al guardia del turno de dia es de lo mas sangron, grosero y prepotente tanto con el resto del personal y lo peor que con los huespedes se porte así, ademas de hacer comentarios fuera del lugar hacia los huéspedes. Del hotel todo me gusto, instalaciones limpias y comodas, alimentos bien también.
Stayed 2 nights in Aug 2024