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Bambu Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bambu Resort

2 outdoor pools
Superior Double Room, 2 Queen Beds, Non Smoking
Garden
Reception
Breakfast, lunch, dinner served; local cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez
  • Xetulul Theme Park
    24 min drive
  • Xocomil Waterpark
    24 min drive
  • Churrascos Don Antonio
    18 min walk
  • Quetzaltenango (AAZ-Los Altos)
    133 min drive

Room options

View all photos for Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking

Superior Double Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Bambu Resort

Hotel in Mazatenango with 2 outdoor pools and a 24-hour front desk
2 outdoor pools, a restaurant, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and wedding services.
Bambu Resort offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Beds feature Select Comfort mattresses. 55-inch plasma televisions come with cable channels. Bathrooms include showers.

This Mazatenango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bambu Resort features free WiFi in public areas and self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the diner
  • Breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry and wedding services
  • Onsite recreation includes a playground
  • 12.7 mi (20.5 km) from Dino Park and 14.2 mi (22.9 km) from Parque de Aventura Xejuyup
There's a restaurant on site. WiFi is free in public spaces. Bambu Resort offers its guests 2 outdoor swimming pools and a spa tub. Bambu Resort also features dry cleaning/laundry services and room service (during limited hours). Free self parking is available.

This 3-star Mazatenango hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 11 AM.
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–11 AM: USD 8 for adults and USD 9 for children
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools
  • Playground
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Playground

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Select comfort bed

Bathroom

  • Shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bambu Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Bambu Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 67 reviews" "
Rating 8 - Good. 13 out of 67 reviews" "
Rating 6 - Okay. 14 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 13 out of 67 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Very well priced. Excellent food in the restaurant. Courteous staff.
Stayed 3 nights in Apr 2024

2/10 Terrible

erwin

Travelled with family
Disliked: Amenities, property conditions & facilities
I came I pay and when I ask for the pool they told me that the pool is not working and forget to return my money this place not recommended
Stayed 1 night in Apr 2024

6/10 Okay

Angie Paola

Disliked: Cleanliness, amenities
Stayed 1 night in Mar 2024

2/10 Terrible

javier

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel not worth coming here I only came here for playground and pool and was not working playground and the pool was black floor they say they was doing maintenance and blah blah was not a single chemical at the pool floor was like a never seen before black dirty don’t bring your here cause you will be disappointed is a hotel just to stay and sleep and leave. I won’t recommend it and I will never stay here again .

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
all is fine
Stayed 1 night in Feb 2024

8/10 Good

scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in Dec 2023

2/10 Terrible

Moira

Stayed 2 nights in Apr 2023

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has added a building that is extremely modern and clean. This is our second stay at this hotel. The food at the restaurant is good.
Stayed 1 night in Apr 2023

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

Ashley

Stayed 2 nights in Aug 2022

10/10 Excellent

Mary Jo

Stayed 5 nights in Aug 2022

8/10 Good

Caroline, Guatemala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. They don’t sell alcoholic beverages
Stayed 1 night in Jul 2022

2/10 Terrible

Cesar

Stayed 4 nights in Feb 2022

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 14 nights in Jan 2022

2/10 Terrible

Nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad odor n the room and a lot insects too and I had an emergency and I wanted to cancel my 2 day I was going to stayed thr but they make a big deal and I didn’t got a refund back
Stayed 2 nights in May 2021

6/10 Okay

Douglas, Guatemala

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
If there's an option I'll take that!
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me it is an Ok hotel, the "resort" seems that it is a bit overstated. But is an ok hotel. The rooms are clean, the airconditioning kind of new (room 134) a well-equiped bathroom that works and a huge bed, which was very comfortable. I would invest in pillows though. Great pool if you have kids. Alcohol is not permitted in the premisses.
Stayed 1 night in Feb 2020

10/10 Excellent

Nicolasa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water slide; our son spent hours on it. The beds were very comfortable. Our second floor room had nice view of the gardens. Parking was close and convenient. Check in and out were very fast. Great hotel for the price.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Jorge

The weather was good, but these room doesn’t have radio, even the pillows are looks old, and the towels, too. One more thing, the people that were working in the restaurant weren’t friendly.
Stayed 1 night in May 2019