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Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

Exterior
Bar (on property)
Exterior
Premium bedding, down duvets, in-room safe, desk
Suite, 1 King Bed with Sofa bed

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Hanger Clinic
    17 min walk
  • Franciscan St. James Health - Olympia Fields
    6 min drive
  • Franciscan Health Olympia Fields
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    48 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Matteson - Chicago

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (602)
The price is €85
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Comfort Inn Matteson - Chicago

About this property

Holiday Inn Chicago Matteson Conf Center, an IHG Hotel

Hotel in Matteson with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Chicago Matteson Conf Center, an IHG Hotel offers 202 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

During your stay at Holiday Inn Chicago Matteson Conf Center, an IHG Hotel, you'll be within walking distance of Hanger Clinic. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Hanger Clinic and 6 minutes from Franciscan St. James Health - Olympia Fields
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 13003 square feet (1208 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago Matteson Conf Center, an IHG Hotel. Free self parking is available.

This 3-star Matteson hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Bar Louie - Onsite restaurant.
Bar Louie - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 7-12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bar Louie
  • Bar Louie

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13003 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 20 2024 to March 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 7 to 12 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Holiday Inn Chicago Matteson Conf Center, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 116 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Staff & service, amenities
First off I have to point out that the location IS under renovation so some messy is expected. The staff at the desk was very cooperative, and the maid staff were very friendly. Having said that the first room they gave us didn't have a working fridge, nor AC, nor TV. Second room was not king size, and had an overwhelming smell of Thai food. Third room was perfect. Really enjoyed the hardwood floors...
Stayed 1 night in Sep 2024

10/10 Excellent

Javell, Minneapolis

Stayed 4 nights in Aug 2024

8/10 Good

Gary

Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve never been to hotel that didn’t provide complimentary coffee in the lobby.
Stayed 3 nights in Sep 2024

6/10 Okay

Tosha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff must have given someone keys to my room at 0100 because while i had the safety locks off, waiting for pizza, someone used a key and just walked into my room. Not cool. The front desk didn't even question my account of the event and immediately offered up a discount. She knew she messed up.
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Beds were very firm, soft pillows. Great water pressure. Hand soap dispenser was empty. Towel wasnt clean. Didnt look like floor had been vacuumed, floor was dirty and had to hold handle down for toilet to flush completely. Property was under construction. I didnt care for a "club" in the lobby which required a strong police presence and was very noisy
Stayed 2 nights in Sep 2024

4/10 Poor

Amber

Business traveller
The hotel & rooms were disgusting. Thought it might just be our room but we were with a group & everyone’s rooms were gross
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel seems like it basically shut down with covid and never came back. Elevator and hallways were filthy from construction. Little things like buttons for the elevator with broken covers. Missing a regular coffee pod in the room, didnt end up mattering because in the morning i found the coffee maker didnt work anyway. Sink took nearly 5 full minutes to get warm water. Shower took even longer because it took me a bit to figure out the pipes were hooked up backwards and had to set to cold then wait. Bar louie downstairs turns into a night club after dark, people milling around parking lot/lobby and very loud.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Review
The room was clean, but very outdated could use some much-needed updates. The furniture was old and worn. The bed was comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 1 night in Sep 2024

6/10 Okay

Romaine

Disliked: Amenities
Close to expressway , room outdated left early
Stayed 1 night in Sep 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deshawn

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person working was great. Initially my tv volume didn't work, and the phone didn't work. Had to use my cell to call the Front desk.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Business traveller
Location is great
Stayed 1 night in Aug 2024

10/10 Excellent

Cateshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond substandard!
Stayed 3 nights in Aug 2024

2/10 Terrible

James

Disliked: Property conditions & facilities, room comfort
Renovation vacation
It was under renovation and they started banging from 7am to 4pm or 5pm even Saturday and I want to be reimbursed
Stayed 3 nights in Aug 2024

4/10 Poor

Taniah

Disliked: Cleanliness, staff & service, property conditions & facilities
Wished the pool had been open. We had to make 3 trips to the desk because the room key stopped working even keeping it away from phones and other keys/cards. The batteries in the remote were dead and the staff struggled to find new ones. We had to visit 3 different floors to find a working ice machine. One of the pillow cases on the bed had blood stains on it. The only good things were the location and the convenience of a restaurant on site.
Stayed 1 night in Aug 2024

2/10 Terrible

Tanya

Travelled with partner
I wish I could rate this place a negative 1. I had a reservation for Saturday, 8/24. When we arrived to the property at approximately 10 pm, they had given our room away. No explanation, just a flimsy sorry. So, instead of being able to get some rest, I had to take the 2 1/2 hours drive back home. What is the point of a reservation if you're not you're not going to hold the room?So disappointed in Holiday Inn Express Matteson. You guys have to do better!
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
NO HOUSEKEEPING SERVICES. NO CLEAN BATH TOWELS. NO WIFI.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) Hotel room had no hot water 2) towels were too small for bathing and were too rough
Stayed 1 night in Aug 2024

6/10 Okay

Pak Han

Travelled with family
Liked: Cleanliness
Renovation not totally complete. Carpet cleaner smell filled the hallways.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024