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Alpina Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpina Hotel

Front of property
Front of property
Breakfast, dinner served; local cuisine, al fresco dining
Twin Room
Interior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Hauptstrasse 44, Matten bei Interlaken, BE, 3800
  • Tell-Spiele
    3 min walk
  • Kletterhalle Interlaken
    12 min walk
  • Hoeheweg
    14 min walk
  • Bern (BRN-Belp)
    39 min drive

Room options

View all photos for Twin Room

Free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Alpina Hotel

Hotel with free breakfast, near Mystery Rooms
A restaurant, a bar/lounge, and a library are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a garden, and a TV in a common area are onsite.
Alpina Hotel offers 18 accommodations with hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Matten bei Interlaken hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Alpina Hotel, you're just a quick walk from Tell-Spiele. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, meeting rooms, and a multilingual staff
  • Onsite recreation includes a playground
  • 14 minutes by foot from Mystery Rooms and a 3-minute drive from Interlaken Casino
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at Alpina Hotel. Limited free parking is available on a first-come, first-served basis.

This Matten bei Interlaken hotel is smoke free.

Guests are served free buffet breakfast.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Alpina Matten bei Interlaken
Hotel Alpina Matten bei Interlaken
Hotel Alpina
Alpina Hotel Hotel
Alpina Hotel Matten bei Interlaken
Alpina Hotel Hotel Matten bei Interlaken

Alpina Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 106 reviews" "
Rating 8 - Good. 44 out of 106 reviews" "
Rating 6 - Okay. 26 out of 106 reviews" "
Rating 4 - Poor. 13 out of 106 reviews" "
Rating 2 - Terrible. 9 out of 106 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Zubair

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Walt, Connecticut

Liked: Cleanliness, staff & service, room comfort
Overall nice. Elevator is old style and floor arrangement is such that it does not stop at each level. Outdoor seating area is very nice at night for drinks or dinner when weather is good.
Stayed 2 nights in Jul 2018

10/10 Excellent

Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

YUANYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel was accessible easily by bus and the breakfast was good. Unfortunately the bathroom was really small and not very nice.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic rooms hotel.
Didn't realise until we arrived that this was a 'basic rooms' hotel - not sure that that was made clear on the Hotel.com website. The room was basic - but clean. Main problem was an unusual smell from the en-suite cubicle.

6/10 Okay

Alexandre, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area, a bit far from city life
Got an upgrade from Basicrooms to Alpina, yeah! So got our own private bathroom. Plus a nice corner room with great view on Jungfrau. So for the price of Basicrooms, we got a good deal at Alpina given the hotel prices in Interlaken.

10/10 Excellent

Sachin, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view,
super staff lovely hotel Nice view from hotel Very good service

10/10 Excellent

Teck, Aberdeen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with friendly owner
The lady owner is extremely helpful in providing all useful information to get around. The breakfast is excellent. The hotel is located within easy access to the surrounding mountains.

8/10 Good

Hayne, Sacramento, CA

Liked: Staff & service
Average hotel for family trip
This hotel is old hotel and inside is not as clean as relatively new hotels. However, it is at a quiet location. We were satisfied with the speed of wifi. Continental breakfast was good with tasty coffee.

4/10 Poor

Bruce, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Had a family room which was only a regular twin room with a third bed squeezed in. All beds were less than 1.8m. Deceptive description!

6/10 Okay

Grant C, Melbourne VIC, Australia

Liked: Cleanliness, staff & service
OK in Interlaken
It is an old hotel that has been upgraded to include an ensuite in the room. It is a small box shoved in a corner and is quite cramped, although the shower was hot and strong. The staff were reasonably helpful and the breakfast was extremely basic for a hotel with a restaurant. The restaurant is closed on Sundays and therefore alternate arrangements need to be made. The hotel is out of the centre of Interlaken, although easily accessible via bus or a 30 minute brisk walk.

8/10 Good

cassy, Sydney NSW, Australia

Liked: Cleanliness, staff & service, room comfort
good hotel
Although a little run down, it was warm & clean. The staff were very helpful & very welcoming.hotel in great spot

10/10 Excellent

Karen, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alpina
This was a very nice hotel, the staff was fantastic and very helpful. Rooms were nice size and the breakfast buffet was cold cuts and rolls. The food in the hotel for dinner was also very good, and there were several places to eat within walking distance. The train and downtown are a ways away but still easy to drive too. I would highly recommend this hotel for a short or long stay. Parking was free and close to hotel. Wifi in rooms was very fast for Europe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jean, Milwaukee, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, quiet , quaint place for our stay!
What a quaint get away in Interlaken!!!! The hotel is located a 15 minute walk from downtown, very easy to find. A bit inconvenient being away but there was also a bus stop very close to the hotel, with bus fair included in the hotel charge. The staff at Alpina was outstanding and went out of its way several times to help us. We left early hiking 2 times and both times they left lunches to go for us on the table and did not charge us. They assisted us in understanding the complicated train system up to the mountains. We were having problems with our Switzerland bought trak phone, unable to make an important business call back to the US. They let us try their land line and tried desperatly to help. That also did not work, but they had a public phone right there and took time to show us how. The included breakfast was a bit lite, but very Euopean....... and the bathroom was quite small but traveling in engalnd, we were prepared for that!! the room was very clean. The view was spectactular with the sunrise. We had a great experience at the Alpina!!!! thank you for everything!!

8/10 Good

Christie

Quaint with no frills
We arrived late for check-in due to pouring rain and slow travel conditions in the mountains. The front door was locked and when the reception answered the door, she said that they didn't do check-ins after 11:00 p.m. but she did hand us a key and send us to our room. The room smelled very musty and the towels looked like they had been around since the 1970's, but we did get a good nights rest. The building did seem to have a lot of historic value, Not what I expected for the money, but it was in Interlaken and surrounding by beauty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

NS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic hotel
While the hotel was located at a 2-3 min walk from the bus station, it was not appropriate at all for a leisure stay. The rooms are very very small and very compact making it extremely uncomfortable to even move around in the room. They shut the hotel main door at 11.30 pm and no guests can enter after that (reminding me more of high school hostels). I would not recommend this to anyone traveling to a beautiful place like interlaken - it just ends up spoiling your stay

2/10 Terrible

bb, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel!
Terrible room, felt like 1940 with a bed frame that my 14 year old built as a scout project. Shower was to small to fit in and shower and toilet might have been together 3 square feet. My wife was afraid to undress. No AC and mosquitos were swarming. Worst room I ever booked. Breakfast was bad too!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A good place to stay
It was a nice and very friendly place to stay in . The food and drink served in the bar coupled with the service was very good. The hotel is conveniently located as it is only a few minutes walk from the train station and shops. I recommend Hotel Alpina to anyone wishing to stay in Interlaken on a tight budget but in a very warm and friendly place.

8/10 Good

Larry & Theresa T.

Liked: Cleanliness, staff & service
Great location for convenient sightseeing trips
Hotel Alpina in Matten provided well for our needs. It's a simple, unassuming place but well kept by friendly staff. We were able to visit several nearby alpine villages and see some spectacular sights. The hotel provided breakfast each day, and their dinner meal was excellent and served in a homey atmosphere. All-around good place to stay for a few days while visiting Switzerland.

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible rooms
What's not good: 1. Room size is too small. 2. Strange smell in both rooms 3. worst bathroom that I have seen in long time. 4. Too pricey for kind of rooms provided. 5. Breakfast was bad gain .. Half baked bread :( What was okay: 1. Oliver the guy at the reception was very helpful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort