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Shintomi-tei

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shintomi-tei

Property entrance
Japanese Style Room - Sea View
Pool
In-room safe, desk, free WiFi, bed sheets
Beach

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213
  • Zuigan-ji Temple
    8 min walk
  • Entsuin Temple
    9 min walk
  • Matsushima Islands Pleasure Boat
    9 min walk
  • Sendai (SDJ)
    39 min drive

Room options

View all photos for Run of House

Run of House

Run of House

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room - Sea View

Japanese Style Room - Sea View

Japanese Style Room - Sea View

  • Sea view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • Sleeps 5
  • 5 Twin Futons

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Room

Kibotcha - Hostel

Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (20)
The price is €141
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Kibotcha - Hostel

About this property

Shintomi-tei

Ryokan in Matsushima with free breakfast and area shuttle service
This smoke-free ryokan features a front-desk safe, free breakfast, and free self parking. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Shintomi-tei offers 73 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Matsushima ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.
During your stay at Shintomi-tei, you're just a quick walk from Zuigan-ji Temple. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe and a water dispenser
  • Within a 10-minute walk of Zuigan-ji Temple and Date Masamune Historical Museum
  • Free train station pick-up, train station drop-off, and local-area shuttle service
Free breakfast is available daily. Public spaces have free WiFi. An area shuttle, a train station pick-up service, and a train station drop-off service are free. Shintomi-tei also features karaoke, room service (during limited hours), and shopping on site. Limited free parking is available on a first-come, first-served basis.

This 3-star Matsushima ryokan is smoke free.

Guests are served free full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free local area shuttle
  • Free return train station shuttle

Food and drink

  • Free full breakfast available daily 7 AM–9 AM
  • Room service available

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Spa

  • Indoor public bath (no minerals)
  • Massages
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Extra futon mattress (surcharge)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shintomi-tei offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation. Fees apply for extra futons for children age 3 and younger.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima

Shintomi-tei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 127 reviews" "
Rating 8 - Good. 49 out of 127 reviews" "
Rating 6 - Okay. 31 out of 127 reviews" "
Rating 4 - Poor. 11 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene, West Roxbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024

10/10 Excellent

Woonsup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Melinda, SHEPPARTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great area
The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023

8/10 Good

Pik Kwan, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Staff & service
love their rooftop. we can freely use it and took great picture from there.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
A bit disappointing
A bit of an old hotel, so the condition wasn't great, but that's to be expected. What was dissapointing was the level of service. Things were constantly forgotten. First day they cleaned the room but didnt replace towels or Yukata. Second day they completely didnt clean the room, but did leave a little 'tea sweet'. Also quite annoying that they insisted to copy the resident card (something that is not needed for residents)
Stayed 3 nights in Aug 2020

4/10 Poor

Guest, Koriyama

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was old, peeling and in bad condition. The food was quite poor and baths were small and outdated.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this accomodation seemed a little dated, it rpovided a fantastic experience of an onsen. WE had a Japanese speaker wth us so that was useful in terms of understading aspects of the stay. THe dinner was a stand-out experience of traditional Japanese style dining. Good location, within walking distance of the waterfront etc.
Stayed 1 night in Dec 2019

10/10 Excellent

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Mstsushima
Great service. Convenient location. Excellent breakfast. Great onsen. Use of shuttle bus made visiting local attractions very easy.
Stayed 1 night in Nov 2019

8/10 Good

Matthew

Stayed 1 night in Oct 2019

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A Japanese experience for sure.
This is a 100% Japanese hotel for Japanese tour groups and events. Essentially no English is spoken. You had better be able to sit comfortably cross-legged or you will be very uncomfortable while packing and unpacking, using your computer, or anything else in your room. Breakfast extensive but mediocre by Japanese standards. Heat, AC, and wifi is centralized so quality varies by room in the old fashioned way. Lots of dings on the walls. Renovation overdue. Some Japanese luxuries such as dinner in separate compartments if you pay for dinner.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
comfortable, but a bit overpriced
--rooms are spacious and comfortable, but the condition is a bit worn down, which was a bit disappointing given the cost of the place --the food was not that good, and again this was a bit disappointing given the cost --the outdoor hot spring was terrific --service is good --I'm not sure this is advertised well online, but I believe that the hot spring is not a natural one -- this is something I learned only when I arrived in Matsushima, but I should also say that I'm not entirely sure what a non-natural hot spring is.
Stayed 1 night in Sep 2018

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Excellent Japanese Restaurant
Looks like Mom & Pop B and B from photos but it is a large hotel on the hill with fantastic views. Very Japanese. Excellent dinner in the restaurant and good Japanese breakfast. Very little English spoken but very helpful staff. Free rides to and from train station. Very quiet and relaxing
Stayed 1 night in May 2018

10/10 Excellent

TOSHIO

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Masataka

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ひろき

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し古いけど料理とスタッフの対応が良く満足出来ました。
Stayed 2 nights in May 2024

10/10 Excellent

Takashi

Stayed 1 night in Apr 2024

8/10 Good

Watanabe

Stayed 1 night in Jan 2024

8/10 Good

ゆきえ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝食の品数が少なく好みの物がありませんでしたが、お米は美味しかったです。 お部屋は古いですが掃除が行きとどいてました。 特に温泉が良かったです。 スタッフの皆さんも、 常に笑顔で対応して下さいました。 また来たいと思います。
Stayed 1 night in Dec 2023

2/10 Terrible

ひらく

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

みづき

Liked: Staff & service
Stayed 1 night in Nov 2023