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Richmond Hotel Matsumoto

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Hotel Matsumoto

Free WiFi, bed sheets
Lobby
Lobby
Deluxe Double Room, Non Smoking (No Extra Bed)
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Matsumoto Timepiece Museum
    2 min walk
  • Nawate-Dori
    4 min walk
  • Yohashira Shrine
    5 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    10 min drive

Room options

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

  • 27.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

THE CELECTON Matsumoto

Free WiFi
Air conditioning
Breakfast available
Parking available
4.3 out of 5, Excellent, (933)
The price is €41
for 1 night
includes taxes & fees
5 Jan - 6 Jan
THE CELECTON Matsumoto

About this property

Richmond Hotel Matsumoto

Hotel with a restaurant, near Matsumoto Castle
Along with a restaurant, this hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities and a vending machine are onsite.
Richmond Hotel Matsumoto offers 202 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Richmond Hotel Matsumoto. During your stay, you're just a quick walk from Matsumoto Timepiece Museum. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include newspapers, laundry facilities, and an elevator
  • Guests speak favorably about the clean accommodations and the local sightseeing
  • Steps from Matsumoto Timepiece Museum and Jorinji Temple
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Richmond Hotel Matsumoto has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1200 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 1200 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 5 AM - midnight.
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 619 reviews" "
Rating 8 - Good. 218 out of 619 reviews" "
Rating 6 - Okay. 39 out of 619 reviews" "
Rating 4 - Poor. 4 out of 619 reviews" "
Rating 2 - Terrible. 2 out of 619 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff

10/10 Excellent

Jiandong, Andover

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Everything is great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
We had a great stay at this hotel. Rooms are very spacious, clean and comfortable. Staff were friendly and helpful. Parking direct at the hotel. All places we visited (including the castle) are easy walkable direct from the hotel.
Stayed 1 night in May 2024

8/10 Good

Tuck Hong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively quiet at night with nothing much to do. Most shops closed early.
Stayed 1 night in May 2024

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Value for money
Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto.
Stayed 1 night in May 2024

10/10 Excellent

Kwok Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful. Breakfast is sufficient and have a good variety.
Stayed 1 night in May 2024

8/10 Good

Muhammad Ali Raza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Convenient and spacious. Cons:- Provided Information is little confusing. For example parking is mentioned by P1 - P4 on papers, but it was not mentioned in actual.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2024

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient for transport and local attractions. Local restaurants not very welcoming.
Stayed 2 nights in Apr 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at the hotel for 2 nights. Plenty of food and restaurants nearby. Recommended
Stayed 2 nights in Mar 2024

8/10 Good

Frank

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Room was quiet and comfortable. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

ManYing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.

10/10 Excellent

Hosea

Stayed 3 nights in Dec 2023

10/10 Excellent

Georganna

Business traveller
Liked: Amenities, property conditions & facilities
My second stay here and i am so comfortable, i sleep well. Staff is very friendly and helpful when needed. Breakfast was very good!
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer and Mathew

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel experience
Hotel staff and room very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent location, super comfortable room and bed. Breakfast was lacking and overcrowded.
Stayed 2 nights in Oct 2023

10/10 Excellent

BEVERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Very helpful staff excellent breakfast. Quiet.the location very central ,close many shops , restaurants and popular places to visit . Highly recommend for tourist or even business man . ...

10/10 Excellent

Margot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to train station & walking distance to Castle. Pleasantly surprised by the room - very comfortable & spacious
Stayed 1 night in Oct 2023

10/10 Excellent

Naratch

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located next to the mall and easy to find the restaurants and convenience stores. The room and staff are super satisfied. With these kind of services I can give 10/10 without question.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sharon

Liked: Amenities
Clean, convenient, great breakfast buffet at Gusto. Refrigerator in the room.
Stayed 1 night in Sep 2023

6/10 Okay

Vilasinee, Bangkok

Travelled with partner
Liked: Amenities
- Some staff not able to communicate English that much and seem to be a bit aggressive when we ask question. Room is ok a bit dusk in corner obviously in a/c. Variety of amenities provided, good area not far from main station.
Stayed 2 nights in Aug 2023