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Rako Hananoi Hotel

3.0 star property

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Photo gallery for Rako Hananoi Hotel

Hot springs
Exterior
Japanese-Style Room - Non-Smoking
Exterior
View from property

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Air conditioning

Explore the area

Map
2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022
  • Lake Suwa
    ‪1 min walk‬
  • Takashima Castle
    ‪11 min walk‬
  • Suwashi Kohan Park
    ‪12 min walk‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪41 min drive‬

Room options

View all photos for Economy Single Room - Non-Smoking

Economy Single Room - Non-Smoking

Economy Single Room - Non-Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room - Non-Smoking

Standard Single Room - Non-Smoking

Standard Single Room - Non-Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 25.0 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room - Non-Smoking

Japanese-Style Room - Non-Smoking

Japanese-Style Room - Non-Smoking

  • 40 sq m
  • Sleeps 5
  • 5 Twin Futons

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About this property

Rako Hananoi Hotel

Hotel with free parking, steps from Lake Suwa
This hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, free train station pick-up, and a free manager's reception. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Rako Hananoi Hotel offers 155 accommodations with slippers and hair dryers. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Rako Hananoi Hotel, you're just a quick walk from Lake Suwa. Enjoy features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes hot springs, a sauna, and bike rentals
  • 0.1 mi (0.1 km) from Lake Suwa and 10.9 mi (17.6 km) from Kirigamine Highland
  • Free train station pick-up and train station drop-off shuttle service
Rako Hananoi Hotel offers its guests hot springs, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Rako Hananoi Hotel. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Suwa hotel.

The hotel hosts a free manager's reception daily.
Rako Hananoi Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return train station shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1650 for adults and JPY 1650 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Hot springs
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Outdoor mineral hot springs (onsen)
  • Outdoor private onsen (mineral springs) in communal space
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Children's slippers
  • Desk
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rako Hananoi Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Rako Hananoi Hotel Suwa
Rako Hananoi Suwa
Rako Hananoi
Rako Hananoi Hotel Suwa
Rako Hananoi Hotel Hotel
Rako Hananoi Hotel Hotel Suwa

Rako Hananoi Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jae You

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019

4/10 Poor

lex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
downgraded us to small room
we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Whistlestop if you must
Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017

6/10 Okay

??

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022

6/10 Okay

YOSHIDA

Disliked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
館内禁煙にするべし
禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。　最低のレイアウト。
Stayed 2 nights in Nov 2017