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Matsumoto Hotel Kagetsu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Public bath
Rooftop terrace
Point of interest
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Scale Museum
    3 min walk
  • Yohashira Shrine
    4 min walk
  • Matsumoto Castle Black Gate
    5 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    25 min drive

Room options

View all photos for Single Room (Main building)

Desk, soundproofing, iron/ironing board, cots/infant beds

Single Room (Main building)

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building)

Superior Twin Room (Main building)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room [Main Build.]

Desk, soundproofing, iron/ironing board, cots/infant beds

Twin Room [Main Build.]

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese room 10 tatami mats(Main building)

Desk, soundproofing, iron/ironing board, cots/infant beds

Japanese room 10 tatami mats(Main building)

  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

  • 24 sq m
  • Canal view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Semi Double Room, Main Building, Non Smoking

Desk, soundproofing, iron/ironing board, cots/infant beds

Semi Double Room, Main Building, Non Smoking

  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

  • 36 sq m
  • City view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Annex Building

Suite, Annex Building

Suite, Annex Building

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

Desk, soundproofing, iron/ironing board, cots/infant beds

Run of House

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 2 Twin Futons

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About this property

Matsumoto Hotel Kagetsu

Hotel with a full-service spa, a quick walk to Matsumoto Castle
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a spa tub, and self parking.
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with slippers and hair dryers. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 深志の湯. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Matsumoto Hotel Kagetsu. During your stay, you're just a quick walk from Matsumoto Castle. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to massages at 深志の湯
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Matsumoto Castle and Matsumoto City Museum of Art
Matsumoto Hotel Kagetsu offers its guests a full-service spa and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Matsumoto Hotel Kagetsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
Ikaza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 880 per night)
  • Off-site parking within 295 ft (JPY 880 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2420 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Ikaza

Things to do

  • Bike rentals
  • Full-service spa
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2200 per night.
  • Cribs (infant beds) are available for JPY 3300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 per person
  • Self parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 827 reviews" "
Rating 8 - Good. 260 out of 827 reviews" "
Rating 6 - Okay. 57 out of 827 reviews" "
Rating 4 - Poor. 24 out of 827 reviews" "
Rating 2 - Terrible. 4 out of 827 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly English speaking staff.
I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Matsumoto
Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with attentive staff Plus is the laundry machines Excellent dinner French Japanese fusion Breakfast was better than expected Close to Matsumoto castle Highly recommended and would visit again
Stayed 1 night in Jul 2024

4/10 Poor

Yu

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great
Lovely olde world hotel with a nice basement bath house. Good breakfast and a great location close to shops, restaurants and the beautiful castle. Pick up from the station at 3pm was a bonus!
Stayed 3 nights in May 2024

10/10 Excellent

EITAN, Encino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value. Friendly and attentive attitude, great location, spacious,convenient, comfortable and clean facility.
Stayed 1 night in May 2024

10/10 Excellent

Derek, Laguna Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Traditional Japanese rooms.
Stayed 1 night in May 2024

6/10 Okay

dom

Travelled with partner
Liked: Staff & service
Rooms in main building are a bit dated and dark. Wifi was non existent. Reasonable value for money.
Stayed 1 night in Apr 2024

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay! Our room was gorgeous, the staff were lovely and always willing to make our stay special. Absolutely one of the highlights of our trip!
Stayed 2 nights in Mar 2024

10/10 Excellent

quoc-minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, welcoming, polite, respectful and helpful staff. Room was perfectly clean and very comfortable, with a nice view of the mountains. Location was convenient, being walking distance to many local restaurants, shops, shrines and the castle.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Central to all locations
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to castle
Nice hotel situated in Matsumoto, close to the castle. Excellent welcome and service from staff throughout the trip. Room was comfortable and clean, although a bit old fashioned. Did not manage to try the public baths, but the breakfast was good.
Stayed 1 night in Jan 2024

8/10 Good

Aoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
【よかった点】 ・スタッフの方々がとてもあたたかく丁寧だった ・朝食が美味しかった ・お土産屋さんの雰囲気が素敵だった ・ナワテ通りや中町通りも近く、散歩にちょうどいい立地 【気になった点】 ・部屋に入った時に洗面所がかなり臭った(しばらく換気をしたら直りました) ・暖房が暑すぎた(最弱にしてもまだ暑かったです)
Stayed 1 night in Dec 2023

10/10 Excellent

Nettie Marie, Bayamon

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Paul, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Chong Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tasteful hotel.
Hotel staff was nice and ambience was great if you like Japanese western decor. 1,000 yen discount voucher given due to on-going facade construction which i thought is a nice gesture. Superb location near Matsumoto castle.
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The hotel staff could not have been more friendly and went out of their way to provide a wonderful service.
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue, very old school hotel. Still using a real key with large section of wood as a holder. Less that it was a nice place to stay
Stayed 5 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This nice hotel has both Japanese and Western style rooms. It also has a simple Japanese bath available to guest. Just a 15 minute walk to from the train station, this was a great place to stay.
Stayed 3 nights in Sep 2023