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Kamisuwa Onsen Hotel Shinyu

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kamisuwa Onsen Hotel Shinyu

Top Floor Suite 7F, Non Smoking | Bathroom
Hot springs
Public bath
Universal Semi Suite 5F, Non Smoking | View from room
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
  • Sanritsu Hattori Museum of Arts
    4 min walk
  • Katakura Hall
    5 min walk
  • Suwashi Kohan Park
    11 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    37 min drive

Room options

View all photos for Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

Top Floor Suite 7F, Non Smoking

  • 80 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking

  • 55 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Murphy Beds

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

[Anei] Japanese Room (10 tatami) Non Smoking

  • Sleeps 3
  • 3 Twin Futons

View all photos for Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

Universal Suite 6F, Non Smoking

  • 75 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

[Kakei] Japanese Room (8 tatami) Non Smoking

  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

[Hikarigami] Japanese Room (12 tatami) Non Smoking

  • Lake view
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Spa

Candeo Hotels Chino

Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (395)
The price is €83
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Candeo Hotels Chino

About this property

Kamisuwa Onsen Hotel Shinyu

Ryokan with free parking, steps from Lake Suwa Geyser Center
Along with spa services, this ryokan has gift shops/newsstands and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Kamisuwa Onsen Hotel Shinyu offers 42 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.
Our customers tell us they can't get enough of the helpful staff at Kamisuwa Onsen Hotel Shinyu. During your stay, you're just a quick walk from Takeya Miso Kaikan. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Japanese breakfast served daily for a fee
  • Amenities include a front-desk safe, a gift shop, and an elevator
  • Onsite recreation includes bike rentals
  • Steps from Lake Suwa Geyser Center and 11 minutes by foot from Suwashi Kohan Park
Kamisuwa Onsen Hotel Shinyu offers its guests spa services, gift shops/newsstands, and a front-desk safe. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Suwa ryokan.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM

Things to do

  • Bike rentals
  • Spa services

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Hospital bed available
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
The front desk at this property is open daily from 5 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 225 reviews" "
Rating 8 - Good. 68 out of 225 reviews" "
Rating 6 - Okay. 13 out of 225 reviews" "
Rating 4 - Poor. 4 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat to calm you down
The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023

10/10 Excellent

Lai Ka

Stayed 1 night in Nov 2023

10/10 Excellent

ALEXANDER

Liked: Cleanliness, property conditions & facilities, room comfort
Magical place for Your Name fans
This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.
Breakfast
Shabu shabu course
Appetisers
Your Name in front of the lake view.
Stayed 1 night in Sep 2023

10/10 Excellent

Tsai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Suwa
Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023

8/10 Good

MurraySimpkins, Yokosuka, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot
Stayed 2 nights in Oct 2020

10/10 Excellent

EdwinChua, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, cozy establishment with great food. Private reservation onsen is available albeit the price being slightly on the higher side. Has free shuttles to the station making it very accessible. Opposite the hotel is the kamisuwa lake side park with free foot baths. Number of close by restaurants which are of very good quality as well for lunch.
Stayed 2 nights in Feb 2020

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and amazing service
Great stay overall, staff were absolutely amazing and so was the food and private onsen. The only minus is that our room did not have a shower which was very inconvenient if you don’t fancy to have a shower in the public bathroom on the different floor.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

RevDoddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff. Private onsen. Vegan food.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Onsen by Lake Suwa
The trip felt very exlcusive and private throughout. We were able to get a booking for a private onsen as I have tattoos. The dinner hall is a setting where guests are in their individual rooms. The bathroom and toilet were a little outdated but overall it was an enjoyable experience.
Stayed 1 night in Nov 2018

8/10 Good

Joe, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if there is any shuttle bus can be arranged from the train station to the hotel, we have chosen to walk to the hotel from Kami-Suwa station and it took us 15-20mins. We need to pass through a flyover and walk along narrow pedestrian paths which is not easy when you carry bulky luggages. We have stayed in the President suite in the hotel with private onsen, the room is very big, neat and tidy. As we checked in late, we have enjoyed a wonderful dinner in our suite and the private onsen. The breakfast was also excellent. The hotel staff are helpful with smile always, and they arranged us a free shuttle bus to the train station when we left to the train station. Overall it was excellent, however, the check out time is too early at 10a.m and costs applied for later check out.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
Great location on lake with sweeping views. Spacious rooms, nice onsen and delicious half board meal
Stayed 1 night in Mar 2018

10/10 Excellent

Chizuko

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりとくつろげて、とても良かったです。有り難うございました。
Stayed 1 night in Sep 2024

10/10 Excellent

Yotaro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!
Stayed 1 night in Aug 2024

10/10 Excellent

Satoko, Higashisumiyoshi Takaai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがみな和かでてきぱきしています。 部屋の内装やフロントのラウンジなどスタイリッシュ。アート作品の使い方が良い。特にお花。部屋だけでなく玄関の桜、レストランの各個室の花は印象的。お料理のクオリティも申し分なかったです。お風呂はそれぞれの洗い場が広く機能的で快適。五感をうるおしてくれるお宿だと思います。
Stayed 1 night in Aug 2024

10/10 Excellent

Fumika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
お食事も美味しく、お風呂へもすぐにいけてとてもよかったです。スタッフの皆様のサービスもとてもよかったです。
Stayed 1 night in Aug 2024