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Hotel Route - Inn Kamisuwa

3.0 star property

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Photo gallery for Hotel Route - Inn Kamisuwa

Reception
Vending machine
Desk, free WiFi, bed sheets
Exterior
Indoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
4-9-25, Kogan-dori, Suwa, Nagano-ken, 392-0027
  • Suwashi Kohan Park
    ‪8 min walk‬
  • Lake Suwa
    ‪9 min walk‬
  • Tateishi Park
    ‪3 min drive‬

Room options

View all photos for Family Double Room, 1 King Bed, Smoking

Desk, free WiFi, bed sheets

Family Double Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Family Double Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Multiple Beds, Smoking

Desk, free WiFi, bed sheets

Twin Room, Multiple Beds, Smoking

  • 13.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 15.6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Desk, free WiFi, bed sheets

Double Room, Smoking

  • 15.6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Multiple Beds, Non Smoking

  • 13.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room, 1 Large Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Single Room, 1 Large Single Bed, Non Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 12.7 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Smoking

  • 15.6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, 1 Double Bed, Non Smoking

  • 15.6 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Candeo Hotels Chino

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (416)
The price is €204
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Candeo Hotels Chino

About this property

Hotel Route - Inn Kamisuwa

Hotel with free breakfast, a short walk to Lake Suwa
Along with a restaurant, this hotel has a hot tub and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Route - Inn Kamisuwa offers 60 accommodations with slippers and hair dryers. LCD televisions come with pay movies.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Our customers tell us they can't get enough of the helpful staff at Hotel Route - Inn Kamisuwa. During your stay, you're just a quick walk from Lake Suwa. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Steps from Katakura Hall and Suwa City Art Museum
There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. A hot tub, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Route - Inn Kamisuwa. Self parking is free.
Guests are served free buffet breakfast.
Hotel Route - Inn Kamisuwa has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Route-Inn Kamisuwa
Route-Inn Kamisuwa
Hotel Route-Inn Kamisuwa Suwa
Route-Inn Kamisuwa Suwa
Hotel Route Inn Kamisuwa
Route Inn Kamisuwa Suwa
Hotel Route Inn Kamisuwa
Hotel Route - Inn Kamisuwa Suwa
Hotel Route - Inn Kamisuwa Hotel
Hotel Route - Inn Kamisuwa Hotel Suwa

Hotel Route - Inn Kamisuwa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 380 reviews
Rating 8 - Good. 170 out of 380 reviews
Rating 6 - Okay. 79 out of 380 reviews
Rating 4 - Poor. 11 out of 380 reviews
Rating 2 - Terrible. 5 out of 380 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable hotel for the price.
Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Good value
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close from JR station. Also close to Lake Suwa. The large public bath has natual hot spring water and almost anytime we can take it. The complementary breakfast is super rich. It's buffet and serving japanese and western, many kinds of dishes.
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Travelled with partner
Disliked: Cleanliness
They wouldn't offer me a non smoking room which was very hard on my allergies. In general this place is quite old. Bed was pretty uncomfortable I almost would have preferred floor mat. The shower wouldn't stay consistent temp. Walking distance from the park though so enjoyed the location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, has a sizable grocery nearby.
Stayed 3 nights in May 2024

6/10 Okay

CHENG KHIM

Travelled with family
Too far from train station Very inconvenient First impression when arrive for Check in, a elderly lady was not friendly and unprofessional
Stayed 1 night in Feb 2023

8/10 Good

Davis

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel Route Inn Kami-Suwa is an old-school style hotel that is close to Suwa lake! Inside you will find an indoor Onsen where you can bath in certain hours. In the morning you get complimentary American-style buffet for breakfast. The building is old and so are the staff, but there still is charm coming from this Hotel.

8/10 Good

BO

Stayed 2 nights in Apr 2022

10/10 Excellent

Rocco

Stayed 2 nights in Aug 2021

8/10 Good

G NAGESHWAR

Stayed 2 nights in May 2020

4/10 Poor

hisako

Disliked: Property conditions & facilities
bed is hard
bed is hard, so I'm tired when I woke up.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Jae You

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except wifi. Wifi didn't work while I was staying. It was just one night and I had data roaming package so it was ok.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel off the beaten path.
By Japanese standards it wasn't the cleanest, but compared to hotels in most countries it was still exceptional. There was a stain/spill on my duvet cover and a few areas needed a good dusting. Bed and pillow were a little hard (in typical Japanese fashion, but with no alternatives on hand). Hotel is close to Kami Suwa Station, in a quiet area, great for visiting Lake Suwa
Stayed 1 night in Feb 2018

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper bien, fue excelente
Stayed 1 night in Dec 2024

8/10 Good

あづみ

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

???

Stayed 1 night in Jan 2025

6/10 Okay

Yoshiyuki

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Masaharu

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Yurika

Stayed 1 night in Nov 2024

6/10 Okay

?

Stayed 1 night in Nov 2024

8/10 Good

kenji

Stayed 1 night in Nov 2024

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いですが綺麗に管理されていました。
Stayed 1 night in Nov 2024

4/10 Poor

Hitoshi

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
部屋のエアコンが故障していて、暖房が無しだあった。夜中にそれがわかった。 朝、それをレセプションスタッフに伝えたら、目を合わせないで、言い訳とスミマセンと、直しておきます、いう対応だった。 それはないだろう。目を合わせたしっかりと応対するだろう。チェックアウトする者に直しておきますと言われたても。 レセプションスタッフのレベルの低さと、その教育ができていない、有名ホテルのルートインには驚いた。
Stayed 1 night in Nov 2024