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Awanoyu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Awanoyu

Exterior
Spa
Front of property
Public bath
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Azumi 4181, Matsumoto, Nagano, 390-1515
  • Norikura Plateau
    19 min walk
  • 煤香庵
    16 min walk
  • Shin Shimashima Station
    40 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    40 min drive

Room options

View all photos for Japanese-Style Standard Room

Japanese-Style Standard Room

Japanese-Style Standard Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Deluxe Room

Japanese-Style Deluxe Room

Japanese-Style Deluxe Room

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Room

Japanese-Style Superior Room

Japanese-Style Superior Room

  • Sleeps 5
  • 5 Twin Futons

Similar properties

Pool

Takumi no Yado Miyama Ouan

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (197)
The price is €317
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Takumi no Yado Miyama Ouan

About this property

Awanoyu

Adults-only ryokan with a coffee shop and a restaurant
This smoke-free ryokan features a restaurant, a coffee shop/cafe, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and a vending machine are onsite.
Awanoyu offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Matsumoto ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Awanoyu, you'll be within walking distance of Norikura Plateau. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Japanese cuisine while dining at Hana
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes hot springs
  • 6 minutes by car from Norikura Plateau and 7 minutes from Chubu-Sangaku National Park
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Awanoyu offers its guests hot springs. A vending machine, karaoke, and concierge services are also featured at Awanoyu. Self parking is free.

This 3.5-star Matsumoto ryokan is smoke free.

Hana - This restaurant specializes in Japanese cuisine.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Hana

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 13 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Awanoyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sze Chun Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awanoyu is among one of those onsen ryokans we love the traditional ambience. Its open air spa is exceptional in the natural serenade!!
Stayed 2 nights in Apr 2024

8/10 Good

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
Stayed 1 night in Oct 2023

8/10 Good

Ken, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and excellent dinner and breakfast.
Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
野天風呂は写真の通りとてもよかったです。ぬるいという口コミもあり、確かにその通りですが、だからこそ長く湯に浸かることが出来ます。また、よく探せば暖かいお湯が出ている処もあります。夕食で提供された岩魚の塩焼きはとても美味しく、東京の星付きレストランでも同じものを出すのは困難でしょう。此処にしかない贅沢が確かにありました。
Stayed 1 night in Jun 2024

10/10 Excellent

Eri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本当に良い温泉でした。混浴も付けるものがあったので気にすることなく安心して温泉を楽しめました。温泉に入りながら星空が見えてすごくステキな時間を過ごせました。また行きたいです。
Stayed 1 night in Nov 2023

8/10 Good

Ka Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa
Traditional culture. Relaxing and quiet stay. Nice spa. Good service.
Stayed 1 night in Oct 2023

10/10 Excellent

wing ki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
由入住一刻已經超貼心，行李箱會清潔😩先送到房，安排在房間坐下飲茶再慢慢講解酒店，男女混浴溫泉很特別很大，女仕會有特別安排不用擔心走光，食物有水準很好吃，員工很貼心又細心，住宿經驗超好，遇上紅葉季節非常美麗
Stayed 1 night in Oct 2023

8/10 Good

Miy

Stayed 1 night in Aug 2023

10/10 Excellent

けいこ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂や料理が予想以上に素晴らしく、女将さんの心遣いや従業員の方々の対応も落ち着いていて安心してくつろげました
Stayed 1 night in Jun 2023

10/10 Excellent

Chi Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天白骨溫泉沒得輸！
地點在山上 如不是自駕會比較麻煩 但旅館露天風呂真的太好 很舒服很relax! 只是露天的溫泉水可以再熱一點就更加好！一泊二食 食物不錯 不過餐廳抽風好像不是太好 油煙味很重！總括來說 是一間很值的再來的白骨溫泉旅館！
買手信
Stayed 1 night in Apr 2023

10/10 Excellent

MIKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接客、お風呂、お料理と 全て良かったです。
Stayed 1 night in Aug 2022

8/10 Good

MITSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

KEISUKE

Stayed 1 night in Jul 2022

10/10 Excellent

masahiko

Stayed 1 night in Mar 2022

10/10 Excellent

Mai

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

ABE

Stayed 1 night in Dec 2021

8/10 Good

KIMIKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到着が遅くなりましたが、快く迎えてくれて嬉しかったです。 お部屋もキレイで広くて良かったですが、お風呂にドライヤーが無くてびっくりしました。旅館の人に聞くと、コロナ対策で何も置いていないとのことでした。 お風呂に入る前に気づいたので良かったですが、先に教えて欲しかったです。 お部屋にティッシュが無いのも残念でした。 帰りに上高地の行き方を聞くと、とても丁寧に教えてくださり、大変助かりました。
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
有名だけど。。。
何度も日帰り入浴で訪れていた有名な混浴の露天風呂は広くて気持ち良いです。滞在して良かったのは、時間に縛られずに入れること。 食事は美味しくありません。 また、建物も古めであまり綺麗とは言い難いです。 強気の価格設定で、ぶっちゃけ宿泊はオススメしません。 白骨温泉には他にも良いお宿があります。 日帰り入浴を数回経験するくらいで十分です。
Stayed 1 night in Feb 2021

8/10 Good

HIDEO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Mie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

SONODA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯は最高
露天風呂も内湯も非常に良い。 やや、割高感は否めない。
Stayed 1 night in Mar 2019

8/10 Good

SIU FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Especially the meal provided were excellent !!!
Stayed 2 nights in Nov 2018