Matsue Universalhotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Single Room, 1 Bedroom, Smoking
Free daily buffet breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Shirakata Tenman-gu Shrine
    ‪9 min walk‬
  • Shimane Prefectural Art Museum
    ‪13 min walk‬
  • Shimane Art Museum
    ‪13 min walk‬
  • Izumo (IZO)
    ‪31 min drive‬

Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk
A restaurant, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine.
Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Matsue Universalhotel , you're just a quick walk from Mefu Shrine. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities and a vending machine
  • Within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 8:30 AM.
Matsue Universalhotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–8:30 AM
  • 1 restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 144 reviews" "
Rating 8 - Good. 34 out of 144 reviews" "
Rating 6 - Okay. 52 out of 144 reviews" "
Rating 4 - Poor. 27 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

みき

Liked: Staff & service
Disliked: Property conditions & facilities
安い金額なのに食事付きで部屋も綺麗で満足です!
Stayed 2 nights in Oct 2024

6/10 Okay

??

Liked: Staff & service
➕評価 松江駅前で公共機関へのアクセスの良さ。 宿泊日が安く、朝と夕食が無料。 ➖評価 大浴場が利用出来ない状態。 朝食時間は早めに済ませないと料理の種類が少ない。 宿泊費から考えると、総合的にはコスパは良いかと思います。
Stayed 1 night in Oct 2024

2/10 Terrible

yasuro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
就寝時間が遅かった為部屋替えの申し出が出来なかったが、左右で10㌢近くへたりのある傾くにも程があるベッドを平気で提供するホテル。状況説明にも情報提供ありがとうのみ。それはないだろう!
Stayed 1 night in Oct 2024

6/10 Okay

なるみ

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
立地は良いが建物が古く、綺麗とは言えなかった。
Stayed 1 night in Oct 2024

10/10 Excellent

かいと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙部屋で予約しましたが、カラオケの部屋のような臭いでした。喫煙部屋なのでしょうがないと割り切ればコスパもいいので気にならなくなります
Stayed 1 night in Oct 2024

4/10 Poor

Maya

Business traveller
部屋にWi-Fiがなく、シングルの部屋にベッドが3つも入っており、部屋はベットでいっぱいだった。 また、ベランダに鳩が来ていて、とても汚れていたので、せっかくの景色が台無しでした。
Stayed 2 nights in Oct 2024

4/10 Poor

ゆうた

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

YUUJI

Disliked: Cleanliness, staff & service, property conditions & facilities
全体的に不衛生で、ソファーが破れていたり、修繕ができていない箇所が多々ありました。
Stayed 2 nights in Oct 2024

8/10 Good

minoru

Liked: Cleanliness, staff & service
突然の宿泊でしたが、とても安く利用出来て良かったです。
Stayed 1 night in Oct 2024

4/10 Poor

akihiro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

カンイチ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食がよかったです。
Stayed 1 night in Oct 2024

2/10 Terrible

Miyoko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

えいじ

Stayed 1 night in Oct 2024

8/10 Good

EIJI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
いつも快適な施設の提供をありがとうございます。
Stayed 1 night in Oct 2024

6/10 Okay

シロウ

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
駐車場が、狭く駐車するのに時間がかかる。
Stayed 1 night in Oct 2024

6/10 Okay

ヨシヒロ

JR松江駅前と立地は良い。チェックインの際のフロントの対応も笑顔で良い。宿泊費が安く 朝食と夕食も付いている。ベッドも大きくグッスリ眠れました。また 利用させて頂きます。 
Stayed 1 night in Oct 2024

4/10 Poor

きょう

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
安いですが、客室内は汚れです。
Stayed 2 nights in Oct 2024

4/10 Poor

Iwayama

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金は割引を利用し、シングル無料朝食付きで安く泊まれました。部屋は広くてゆったり感ありましたが、部屋が汚くて残念です。 窓は外が見えないくらい、隅の方には埃が溜まっていました。 友人も別の部屋で宿泊してましたが、シャワーカーテンがカビていたそうです。 女性の方は、ドライヤーは古いタイプの物なので、持参した方が良いかもです。
Stayed 1 night in Oct 2024

10/10 Excellent

こうすけ

Liked: Staff & service, amenities
スタフさんの心遣いは最高
Stayed 1 night in Oct 2024

6/10 Okay

Miwa

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

じゅんいち

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sumikawa

Liked: Cleanliness, staff & service, amenities
Reasonable price and near station. Good hotel.
Stayed 1 night in Oct 2024

8/10 Good

KAZUMASA

Stayed 1 night in Oct 2024