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The Mystic Palms

3.0 star property

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Breakfast, lunch, dinner served; international cuisine
Front of property – evening/night
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Suite | Living area

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh, 281001
  • Dayal Bagh
    ‪4 min drive‬
  • Krishna Janma Bhoomi Mandir
    ‪4 min drive‬
  • Gopishvar Mahadev Temple
    ‪5 min drive‬
  • Agra (AGR-Kheria)
    ‪83 min drive‬

Room options

View all photos for Super premium Room

Super premium Room

Super premium Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Premium Family Room

Super Premium Family Room

Super Premium Family Room

  • 36 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room

1 bedroom, minibar, desk, iron/ironing board

Premium Room

  • 25.9 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Club Room

Club Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Reception

Hotel Vrinda Niddhivan- near Prem mandir

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.7 out of 5, Exceptional, (8)
The price is €38
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Vrinda Niddhivan- near Prem mandir

About this property

The Mystic Palms

Hotel in Mathura with a 24-hour business center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and conference space.
The Mystic Palms offers 22 air-conditioned accommodations with minibars and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Mathura hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at The Mystic Palms, you'll be within walking distance of Dayal Bagh. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Just a 4-minute drive from Dayal Bagh and a few minutes from Krishna Janma Bhoomi Mandir
The Mystic Palms offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. The business-friendly The Mystic Palms also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Mathura hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: INR 350.00 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: INR 2000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately INR 350.00 per person
  • Rollaway bed fee: INR 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Mystic Palms Hotel Mathura
Mystic Palms Hotel
Mystic Palms Mathura
Mystic Palms
The Mystic Palms Hotel
The Mystic Palms Mathura
The Mystic Palms Hotel Mathura

The Mystic Palms Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Divakar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in the room and it was dirty and looks like it had not been cleaned. The bathroom was very dirty as well and towels were not clean. Bedsheets were not washed and there were random hairs on the sheet. The food was not seasoned and we had to order it 3 times. The lights went off twice and were many disturbing sounds playing at night.
Stayed 1 night in Dec 2024

2/10 Terrible

PARIMAL

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel services were not good specially breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!! Well appointed room. Great service and tasty food.
Stayed 7 nights in Nov 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018