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Pianelle Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pianelle Resort

Terrace/patio
Terrace/patio
Free daily cooked-to-order breakfast
View from property
Family Studio Suite

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    1 min walk
  • Piazza San Pietro Caveoso
    1 min walk
  • Keiv
    1 min walk
  • Matera Centrale Railway Station
    16 min walk

Room options

View all photos for Deluxe Double Room (Sassi Cave)

Deluxe Double Room (Sassi Cave)

Deluxe Double Room (Sassi Cave)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Single Room (Sassi Cave)

Comfort Single Room (Sassi Cave)

Comfort Single Room (Sassi Cave)

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View

Deluxe Double Room, 1 Bedroom, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Panoramic Studio Suite

Panoramic Studio Suite

Panoramic Studio Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About this property

Pianelle Resort

Hotel in Matera with free breakfast and a rooftop terrace
This hotel features a snack bar/deli, a rooftop terrace, and valet parking. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services, and dry cleaning. Change of towels is available on request.
Pianelle Resort offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Matera hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pianelle Resort. During your stay, you're just a quick walk from Sassi and the Park of the Rupestrian Churches. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Sassi and the Park of the Rupestrian Churches and Piazza San Pietro Caveoso
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Pianelle Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Matera hotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Languages

English, French, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10:30 AM

Family friendly

  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in stairwells
  • Smooth flooring in room
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 132 per room (one-way)
  • Covered valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Pianelle Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number IT077014A102744001

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera

Pianelle Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 66 reviews" "
Rating 8 - Good. 1 out of 66 reviews" "
Rating 6 - Okay. 1 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special and unique property! We were absolutely blown away at the architecture of the town and the hotel, the design of the rooms and the hospitality. The breakfast was authentic and Delicious. The staff was so friendly and beyond helpful in every way. We absolutely would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great sized rooms. Great staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated property in the heart of everything you want to see. The room was unique and tastefully designed, staff was helpful and personable - a terrific experience al around
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel. Great location with a beautiful view. We stayed in the deluxe double room which was very spacious and although modern still maintained the authentic cave atmosphere. Breakfast was good. If driving, I would recommend the private secured parking deck option provided with the shuttle to the hotel. Well worth the 40 euros. Would recommend this hotel to anyone and would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Sam, Southbank

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a wonderful ambience, fantastic friendly staff, truly lux designer rooms and an amazing position.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, beautifully designed property at the heart of the town. Their garage and transport option was great - and the staff was lovely. The rooms and the public rooms are thoughtfully designed by someone with great taste. I particularly loved my room with the cave details. It was charming and very comfortable. The breakfast was amazing ands the staff was charming. Highly reccommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Irini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, in the middle of sasso caveoso, and beautiful hotel. Staff super nice and delicious breakfast. Highly recommended!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan, Manaus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , location and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
WOW! This resort is simply stunning! Right in the heart of Matera, close to amazing dining, and very walkable through the streets. The hotel is very comfortable, stylish and you get a room in the rock! Blown away with the high level of finish, great air con and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most unique and beautiful hotels I have stayed. Five star
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property—the room was pristine clean, comfortable and elegant. The breakfast was the best in Italy with great service. GRAZIE
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, it started off on the wrong footing, a mix up on the room type and single bed vs double bed. But this was quickly resolved via a gentleman called Rocco. Once i got settled in my wonderful cave dwelling with wonderful waterfall shower, i was right at home. The staff at this resort were all smiles and extremely helpful and accommodating. I couldn't fault any of them. I will single out Domenico and Bea and the head of housekeeping Asia as highlights of my comfortable stay. Asia's work along with her team in keeping your room fresh and tidy made my stay an absolute pleasure. All staff have beautiful welcoming smiles and were always happy to help. I would recommend this hotel without hesitation. The breakfast was top notch and very varied with beautiful fresh fruit and home baked cakes and eggs how you like them on request and freshly squeezed organge juice. I would love to stay again.
Stayed 10 nights in Jun 2024

10/10 Excellent

Jose

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Katherine

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique and lovely hotel! Clean, quiet, and great location too!
Stayed 1 night in May 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, propety and staff. Loved the room and views would go back any time.
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Couldn't be better located in terms of matera. The parking system is super easy with very good shuttle service etc
Stayed 1 night in Apr 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good location
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Amazing location, clean, everything works, nice team
Stayed 1 night in Apr 2024

10/10 Excellent

Xiaosong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort room is fantastic and the service is superb. Front desk communicated with us about the parking options the day before our arrival, and also helped us with taxi booking and sightseeing suggestions. Definitely will come back again!
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place to Stay in Matera
The resort was unbelievable. The staff was very helpful and courteous. The room was impeccable and so comfortable. The area is perfect for exploring Matera. They also arranged for parking and transfer to the hotel which was so helpful. I highly recommend staying here.
Stayed 1 night in Oct 2023

10/10 Excellent

patti

Liked: Cleanliness, property conditions & facilities, room comfort
Matera Pianelle
Staff was very helpful, the hotel is wonderful - great cave room
Stayed 2 nights in Oct 2023

10/10 Excellent

Rob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two weeks in Puglia at five different hotels and Pianelle was our favorite. The service and staff were fantastic and the rooms modern while keeping with the architecture style of Matera. Breakfast was wonderful and extensive. And it’s location is perfect just steps from the Piazza San Pietro Caveoso.
Stayed 2 nights in Sep 2023