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Alvino Relais

4.0 star property

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Photo gallery for Alvino Relais

Seasonal outdoor pool
Exterior
Interior
Interior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Parking included
  • 24/7 front desk

Explore the area

Map
Via Guglielmo Marconi 28, Matera, MT, 75100
  • Sassi and the Park of the Rupestrian Churches
    ‪17 min walk‬
  • Convent of Sant'Agostino
    ‪17 min walk‬
  • Palombaro Lungo
    ‪18 min walk‬

Room options

View all photos for Penthouse

Penthouse

Penthouse

  • 200 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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Suite

Suite

  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.7 out of 5, Exceptional, (689)
The price is €138
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About this property

Alvino Relais

Hotel with a full-service spa, near Sassi and the Park of the Rupestrian Churches
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and a seasonal outdoor pool.
Alvino Relais offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Matera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Alvino Relais. During your stay, you'll be within walking distance of Sassi and the Park of the Rupestrian Churches. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Sassi and the Park of the Rupestrian Churches and 8 minutes from Viewpoint of Matera and the Sassi
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Alvino Relais offers its guests a full-service spa and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Alvino Relais. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Matera hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Alvino Relais has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Minibar
  • Stovetop

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per person (one-way)
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alvino Relais offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT077014A102598001

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alvino Relais Hotel
Alvino Relais Matera
Alvino 1884 Hotel Meeting
Alvino Relais Hotel Matera

Alvino Relais Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 37 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Frances

Stayed 2 nights in Sep 2024

8/10 Good

harvey

Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious, excellent breakfast, great staff, Luigi at the reception desk was very professional and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Stayed 2 nights in Sep 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Would definitely stay there again
We really enjoyed our stay. The room was very spacious, clean, free non alcoholic drinks in the minibar, staff so helpful, nice spa area. A bit of a walk to the old town, but it was fine, and you can jump on a city bus for a euro or so to take you round the sights. My husband loved the breakfast. The fruit were lovely and ripe, and the pastries very short and crisp. Nice coffee, staff couldn’t do enough to help. Very convenient parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

CLAUDIA, RANCHO SANTA MARGARITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Amazing staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Travelled with partner
Nice property and service.
Stayed 3 nights in May 2024

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place in Matera.
Wonderful hotel and the staff was beyond great.
Stayed 4 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
Lovely hotel with large room and bathroom. Staff were amazing! They arranged a cake and bottle of wine for my birthday and booked a dinner reservation in the old town. Hotel would have been perfect except pool wasn’t ready to use during our 4 night stay. Will be ready in a few days by the looks. Saturday night there was an 18th birthday celebration at the hotel which was so loud until 1am!! Terrible noise even with ear plugs in.
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place especially if you are driving
We absolutely loved our time in this hotel. The staff were brilliant, the service was fantastic, our room was spacious and the bathroom was excellent. Breakfasts offered great choices each day and we dined in on our last night and were delighted with the menu and the wine list. Will certainly stay here again if we revisit the wonderful city of Matera.
Stayed 2 nights in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in old building 20 minute walk to old city but was easy free parking and quiet. Staff very accommodating
Stayed 2 nights in May 2024

10/10 Excellent

Phochana

Stayed 2 nights in Apr 2024

10/10 Excellent

Yngve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel in an old pasta factory
I had high hopes as this place had stellar ratings and they were fulfilled. Also perfect if you don’t like driving in small Italian lanes as the hotel is just at the entrance of matera. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Lee Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Wonderful hotel in this trip. Five stars hotel with three star rate. Free on-site parking with lots of spaces. Close to railway decrease rating to the hotel. If you are a easy sleeping man, do not worry about this.
Stayed 2 nights in Oct 2023

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay..
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing luxury stay
Great hotel, big rooms, great breakfast, amazing pool and spa, superb service.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karsten

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiger Luxus mit hervorragendem Service in fußläufiger Entfernung der Altstadt von Matera
Stayed 3 nights in Oct 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Non si può chiedere di meglio. Tutto perfetto, massima pulizia, cura dei dettagli, personale gentilissimo più che disponibile, ambienti interni ed esterni spaziosi puliti e super curati. Ci torniamo di sicuro!!
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È stato un soggiorno impeccabile, la location è splendida e ha tutti i servizi e comfort che si possono desiderare, il personale è preparato e gentilissimo. Il plus è stata la presenza della stupenda piscina e della spa. Ci torneremo sicuramente!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Ótimo hotel, confortável, novo! A 15 minutos a pé do centro. Recomendo
Stayed 1 night in Sep 2024

8/10 Good

Sandrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle piscine, les autres espaces communs sont assez impersonnels ( restaurant…) et font penser à un lieu de séminaire. En périphérie de Matera mais très proche en voiture.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent acceuil de la part du personnel Tres bel hôtel bien situé et belle piscine
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
È stato un oggiorno davvero piacevole. Personale gentilissimo, spa riservata 50min, piscina, minibar incluso, bagno con doppia doccia, pulizia, letto e colazione tutto davvero Top! Ci ritornerei sicuramente!
Stayed 2 nights in Aug 2024