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Lombok Plaza Hotel & Convention

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lombok Plaza Hotel & Convention

Exterior
Reception
Property amenity
Suite (The Plaza)
Suite (Cabana)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231
  • Mataram Mall
    5 min walk
  • Islamic Center NTB
    3 min drive
  • Mataram Immigration Office
    4 min drive
  • Mataram (AMI-Selaparang)
    5 min drive

Room options

View all photos for Suite (The Plaza)

Suite (The Plaza)

Suite (The Plaza)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cabana)

Suite (Cabana)

Suite (Cabana)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cabana)

Minibar, in-room safe, individually decorated, desk

Room (Cabana)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Lombok Plaza Hotel & Convention

Family-friendly Mataram hotel connected to a shopping center, a quick walk to Mataram Mall
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a snack bar/deli are onsite.
Lombok Plaza Hotel & Convention offers 142 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
With your stay at Lombok Plaza Hotel & Convention, you're connected to a shopping center and just a quick walk from Mataram Mall. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Prime Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Treat yourself to massages, hydrotherapy, or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • 5 minutes by foot from Mataram Mall and a 2-minute drive from Mayura Park
  • Airport shuttle service available for a fee
Lombok Plaza Hotel & Convention offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A children's pool, a spa tub, and spa services are also featured at the family-friendly Lombok Plaza Hotel & Convention. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mataram hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Prime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Prime Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (323 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lombok Plaza Hotel & Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Lombok Plaza Hotel & Convention offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Lombok Plaza Hotel & Convention Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 14 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

dvid, lombok

Liked: Cleanliness, staff & service, room comfort
Lombok Plaza Hotel is the best
Lombok Plaza Hotel is the best But room not to big
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, great staff.
Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.

6/10 Okay

Anthony, Sanur, Bali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!

6/10 Okay

shane, Vancouver

Liked: Cleanliness
Good for a stop over
This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.

8/10 Good

Alexander, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombok Plaza Mataram
I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.

6/10 Okay

Verified traveller

Good Location but Room has No View.
The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.

8/10 Good

Satria, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
near to culinary area, comfort bed and nice staff

8/10 Good

Tony Pillay, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and comfortable.
My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.

6/10 Okay

Verified traveller

8/10 Good

Eddie, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We were looking for something clean and nice and this was it. We were very please with our stay in this hotel. Great location and a great place to spend the night.

10/10 Excellent

Leanne, Ocean Grove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Modern
We loved our stay in Lombok Plaza Hotel. We chose the deluxe room for a little extra and it was well worth it. We had a large room with King bed and it was away from the noisy corridors and people traffic! The open stairs does make the upper levels noisy but we didnt hear any of that. The breakfast was a wonderful Indonesian mix and very healthy. Coffee good quality and delicious little sweets! The swimming pool says it is open between 7 am and 9 pm but they start cleaning at 7am so you cannot use it until 8am! And then they clean again before 9pm!! But over all the 20 meter pool was great when we could use it! Position of hotel is very central.

6/10 Okay

insearchofit, Perth Australia

Liked: Cleanliness, staff & service
Good business hotel western standards
Only one night, but enough to realise that it was a 4* by Lombok standards but 3* in say Singapore. Good but very cold pool. Bed very comfortable. All staff good check in easy - even checked in at 11am Recommended for Mataram ( very similar to Denpasar ) close to shopping mall - don't bother. Supermarket next door.

6/10 Okay

joni

6/10 Okay

Verified traveller

it worth the money your pay for
too much mosquito in room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
저렴해서 기대 안했는데 깔끔하고 좋았어요~룸서비스 직원 친절해서 놀랐어요

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Neues "Business" Hotel, für ein, zwei Nächte OK.
Neues großes Hotel, auf Business ausgerichtet. Zimmer ok, aber sehr schlicht. Groß genug wären sie für einen Sessel oder so, aber nix gemütliches zu finden. Bad OK, aber erste Schimmelspuren an den Fugen in der Dusche. Bei dem Klima nicht leicht zu vermeiden, für ein neues Hotel dennoch ungut. Personal freundlich, spricht überwiegend aber kaum Englisch. Pool nett, wenn wenig Betrieb kann man richtig schwimmen. (Der Safe ging bei mir nicht, die Anleitung taugte nix, so mussten zwei Leute kommen und fünf Minuten dran rumfummeln bis er ging, alles nicht so professionell wie es sein möchte). Frühstück gut, hauptsächlich indonesisch.

6/10 Okay

nugroho

hotel yg strategis,kebersihan dan kenyamanannya bagus,hanya saja untuk sarapan di hotel makanannya agak kurang rasa mungkin perlu lebih di perbaiki, dan untuk kunci tiap kamar baiknya diberikan 2bh karena agak menyulitkan klau hanya 1bh supaya lebih nyaman jika 1 kamar diisi berdua atau lebih.

2/10 Terrible

Jinn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verste hotellopplevelsen jeg har hatt. Innrøkt rom med brennmerker over alt. Personalet snakker meget dårlig engelsk.

6/10 Okay

nur, Semarang

Bintang 3 bukan 4
Hotel ini bintang 3 (informasi front desk hotel) bukan bintang 4 sebagai mana disebut di situs ini. Kesan menginap: biasa saja, so so lah

6/10 Okay

nur

Liked: Staff & service
Overrated by hotels.com
Menurut receptionist ini hotel bintang 3, pelayanan maupun asilitas hotel juga standar bintang 3, kesalahan pencantuman bintang ada di hotels.com

6/10 Okay

Anaïs, paris

Liked: Cleanliness, property conditions & facilities, room comfort
hôtel correct
2 nuits a Lombok mais rien a faire dans le quartier Mataram il faut choisir senginni ou kuta

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Gutes Stadthotel.
Sehr gutes Restaurant im Hotel. Pool ist einladend.

8/10 Good

ひろりん, 旅人

Disliked: Cleanliness, staff & service
まあまあ
部屋は価格に対して可もなく不可もなし　朝食はあまり満足「がいかなかった。LGのTV画質が酷い。LGのエアコン煩い。

6/10 Okay

kimts, jakarta

Liked: Staff & service
롬복 문화유적 관광에 적합한 위치
휴양 컨셉 여향을 위한다면 위치가 뛰어난 편은 아닙니다. 승기기까지 차로 약 30분정도 가야합니다. 마따람을 중심으로한 문화유적 관광에는 적합한 위치입니다. (메루사원 도보가능) 호텔은 사진만큼 깨끗하진 않지만 지낼만합니다.