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Lombok Astoria Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lombok Astoria Hotel

Garden
Outdoor pool
Grand Deluxe
Executive Suite
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, ID, 83239
  • Mataram Mall
    3 min drive
  • Mataram Immigration Office
    4 min drive
  • Lombok Astoria
    1 min walk
  • Mataram (AMI-Selaparang)
    6 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds (2 Single Bed)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (2 Single Bed)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Golden Studio, 1 King Bed, Smoking

Golden Studio, 1 King Bed, Smoking

Golden Studio, 1 King Bed, Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Garden

Aston Inn Mataram

Pool
Spa
Parking included
Free WiFi
4.2 out of 5, Very good, (113)
The price is €33
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Aston Inn Mataram

About this property

Lombok Astoria Hotel

Hotel in Mataram with a full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Lombok Astoria Hotel offers 164 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Mataram hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.
During your stay at Lombok Astoria Hotel, you'll be close to Mataram Immigration Office. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Mataram Mall and a few minutes from Mataram Immigration Office
Lombok Astoria Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A fitness center, spa services, and a terrace are also featured at the business-friendly Lombok Astoria Hotel. Valet parking is free.

This 4-star Mataram hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Lombok Astoria Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 100000-150000 for adults and IDR 100000-150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Malimbu Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 to 150000 for adults, and IDR 100000 to 150000 for children
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Mataram
Lombok Astoria Mataram
Lombok Astoria
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Lombok Astoria Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 68 reviews" "
Rating 8 - Good. 26 out of 68 reviews" "
Rating 6 - Okay. 2 out of 68 reviews" "
Rating 4 - Poor. 0 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Johanne

Stayed 1 night in Sep 2023

10/10 Excellent

Syed Afiq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2023

10/10 Excellent

kang hae

Stayed 1 night in Jun 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay
Stayed 1 night in May 2023

10/10 Excellent

Afzan Ermeyanti, Kuala Lumpur

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2022

8/10 Good

Narayanasamy, Bixby

Stayed 16 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kkebersihan kamar,menu sarapan
Stayed 2 nights in May 2021

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Stayed 3 nights in Dec 2020

8/10 Good

Alfie

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sumptuous breakfast
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Let down by mediocre food and room service.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Pemberitahuan request lewat email tidak respon untuk 2 kamar bersebelahan, untungnya pas check in di hari itu diberi kamar bersebelahan. Ini sudah memberi suatu nilai positif bagi kami. Tapi ada sedikit kendala di bedding, dimana sarung bantal kotor sepertinya bekas kotoran yang dicuci tidak bisa hilang, sampai check out pun tetap tidak diganti. dinding pintu dan beberapa jendala kotor. kami tinggal di kamar 7xx, diatas kamar kami, untuk 2 malam kami menginap terdengar bunyi yang sangat mengganggu ketenangan tidur kami sekitar pukul 10.00 malam keatas, seperti orang menggeser meja atau kursi, kadang kejatuhan barang sehingga sempat tidur kami terganggu gara2 bunyi kebisingan tersebut..mengenai sarapan pagi rata2 dan tidak ada perubahan dan nilai positif wifi best dan panorama indah...saran kami utk pihak management supaya berbuat lebih baik lagi sesuai nilai review yang didapat selama ini dari pada nasabah dan mau melakukan perubahan,...terima kasih
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service, location little bit quite
Stayed 1 night in Jun 2019

10/10 Excellent

Sang Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lombok Astoria was a great place to stay. The rooms were spacious with a comfy bed and nice shower (as well as the shower amenities). The pool was beautiful and relaxing, and booking a massage at the spa was easy. The free breakfast is a massive buffet with a great variety of local cuisine and tradition western breakfast options. The one thing I would have appreciated was a hotel guide in the room. Having a book to specify times the pool/gym were open, or the hours of breakfast helps those after aong trip who just want to get to their room.
Stayed 1 night in Apr 2019

8/10 Good

NEVI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
located in the quiet area of Mataram where surrounded with nice food corners make this hotel is my favorite. The restaurant of the hotel is also very good and food taste is awesome.
Stayed 1 night in Dec 2018

10/10 Excellent

Maggie, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and modern. The rooms are good sizes and the view in our 8th floor room was amazing. Breakfast buffet was also very good with a lot of varieties. We felt that it was an amazing value to stay here!
Stayed 2 nights in Oct 2018

10/10 Excellent

Liz, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super clean and nice staff. Breakfast is tasteful, Saturday buffet and afternoon tea are super deals.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this place has our heart, breakfast is
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new
Lombok Astoria is in Mataram, so if you are planning to go as a tourist and visit Gili Islands it will take over an hour to get back to the harbor from this hotel. The hotel itself is new and clean. Staff are warm and prepare a welcome drink upon your initial arrival.