Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Diplomatico offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at Hotel Diplomatico, you're just a quick walk from Guanuca Cultural Center. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
Free WiFi
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Steps from Guanuca Cultural Center and 5 minutes by foot from Parque Morazan
Airport shuttle service available for a fee
Hotel Diplomatico offers its guests a terrace, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi.
This 3-star Matagalpa hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking options include a garage
Return airport shuttle (surcharge)
Family friendly
Laundry facilities
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Private bathroom
Shower
Towels
Entertainment
TV
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel Diplomatico Hotel
Hotel Diplomatico Matagalpa
Hotel Diplomatico Hotel Matagalpa
Hotel Diplomatico Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The problem is that first tow nights I stood in a room w/o AC. I asked for one and I was told there was none available. The third night I was moved to one with AC but I was charged $20 extra for it, I was under the impression that I was going to a room with AC as I requested it before getting there. W/o that problem the rate would have been excellent.
The hotel staff are amazingly helpful and friendly. the room is very clean, the bed is very comfortable, I just wish there is a windows in the room, but I could open the door and ventilate just fine. they breakfast is also nice and nice view from the terrace
As a follow up to my last stay and published review, I am happy to report that by calling the manager and advising her of the issues encountered, this latest two night stay was much improved> hot water working fine and room was dutifly cleaned during the day while I was out working. Staff attentive as before.
Arthur
Stayed 2 nights in Feb 2022
4/10 Poor
Arthur
Business traveller
28 Jan 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is clean. The desk attendants friendly. I stayed two consecutive nights> First morning only cold shower, hot water element not working. At end of day when I retuned at 6pm found the room had not been cleaned. The desk attendant cleaned the room. She also confirmed the hot water element was not working and said she would try trp get maintenance to come and fix. They did not, so next morning cold shower again.
I really hate that I am not able to give a higher rating because the ladies and the gentleman working at the hotels are extremely kind and were willing to go out of their way to help me. The problem wasn't them. It was the hotel itself. The hotel is not built properly. My first night I was in a room that didn't have an air vent in the bathroom or the room so I felt like I was suffocating. The window blind/curtain was see-thru so I had to use a towel I brought with me to over the window. The next day I was moved to a better room that had a vent in the bathroom, but the room itself still lacked some type of ventilation so even having a fan on, I felt like I couldn't breathe when I closed the door to the room. Additionally, the bathroom smelled like sewage. I told the lady at the front and they brought a toilet bowel freshener, to over the scent. That night, I realized that the sewage smell was coming from the shower because the water wasn't going all the way down the drain and it was sitting in the shower. I showed the lady at the front and she said she would notify someone. When I returned, the bathroom still smelled like human waste.
Property was clean and staff was very helpful. The view from the property is fantastic overlooking the city of matagalpa. Good walking distance to everything although very hilly. Property is very nice but basic.
Chambre humide, pas de fenêtre, la salle de bain est remplie de tâches d'humidité et l'odeur est assez forte. Au milieu des chambres dans le couloir il y a des banquettes où les clients peuvent se retrouver et discuter, juste à côtés des portes. Impossible de dormir tellement ça résonne quand quelqu'un se trouve là.
Par contre le service est au top