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MelRose Relais

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January 2025
February 2025

Photo gallery for MelRose Relais

Exterior
Front of property
Superior Room
Brunch served, Italian cuisine, pool views
Junior Suite, Terrace, Sea View | Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Via Partenope 40, Massa Lubrense, NA, 80061
  • La Pignatella Beach
    16 min walk
  • Baths of Queen Giovanna
    4 min drive
  • Sorrento Beach
    17 min drive
  • Sorrento (RRO-Sorrento Heliport)
    7 min drive
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Room options

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace, Sea View

Junior Suite, Terrace, Sea View

Junior Suite, Terrace, Sea View

  • 24 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • 25 sq m
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

MelRose Relais

Waterfront apartment with free breakfast and spa services
Along with an outdoor pool, this apartment building has a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, a free beach shuttle, and a free manager's reception. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite. Each apartment offers comforts like a memory foam bed and premium bedding, plus free WiFi and a flat-screen TV with satellite channels. Added amenities include free wired internet, a private yard, and a minibar. Housekeeping is available on request.
MelRose Relais offers 8 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Massa Lubrense apartment provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the free breakfast at MelRose Relais. During your stay, you'll be within walking distance of Puolo Beach. You'll find features like free WiFi in public areas, a free manager's reception, and a free beach shuttle. This apartment building has 8 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a memory foam bed.
  • Each apartment offers a memory foam bed, a private yard, and a flat-screen TV
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine and a poolside location while dining at MelRose Relais
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by foot from Puolo Beach and a 2-minute drive from Ancient Cathedral of Massa Lubrense
  • Free beach shuttle service
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at the family-friendly MelRose Relais. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Massa Lubrense apartment.

Guests are served free full breakfast daily from 7:30 AM to 10 AM. The apartment hosts a free manager's reception daily.
MelRose Relais - This poolside bar specializes in Italian cuisine and serves brunch and light fare. Happy hour is offered.
MelRose Bistrot - Overlooking the ocean, this bistro specializes in Italian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Massages
  • Spa services
  • Facials
  • Thai massages
  • Hot stone massages
  • Manicures and pedicures
  • Swedish massages
  • Prenatal massages
  • Body scrubs
  • Deep-tissue massages
  • Body treatments
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (EUR 15 per day)
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service

Family friendly

  • Cots (infant beds): EUR 10 per day
  • Babysitting (surcharge)
  • High chair

Restaurants on site

  • MelRose Relais
  • MelRose Bistrot

Food and drink

  • Electric kettle
  • Coffee/tea maker

Dining

  • Free full breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available
  • Private picnics

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Memory-foam mattress
  • Rollaway/extra beds: EUR 35 per day

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Bidet
  • Towels provided
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Games

Outdoor areas

  • Terrace
  • Garden
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No lifts
  • Soundproofing
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Reception hall
  • Change of towels (on request)

Location highlights

  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • Near a train station
  • Near a hospital
  • Near the bay
  • In a village

Things to do

  • Winery tours nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 8 rooms
  • 2 floors
  • 1 building
  • Mediterranean architecture
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per day.
  • Cribs (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day
  • Rollaway bed fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
MelRose Relais offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9 AM - 8:00 PM.
Front desk staff will greet guests on arrival.
Property Registration Number IT063044B4SCB6BMLD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Puolo Apartment Massa Lubrense
Residence Puolo Apartment
Residence Puolo Massa Lubrense
Melrose Massa Lubrense
MelRose Relais Apartment
MelRose Relais Massa Lubrense
MelRose Relais Apartment Massa Lubrense

MelRose Relais Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 206 reviews" "
Rating 8 - Good. 22 out of 206 reviews" "
Rating 6 - Okay. 8 out of 206 reviews" "
Rating 4 - Poor. 1 out of 206 reviews" "
Rating 2 - Terrible. 1 out of 206 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the host to the chef, everyone was 5 stars! Emelia is a fantastic bartender (who makes amazing cocktails) and Luigi was very professional and friendly server at the Bristo! Can’t recommend MelRose enough. The rooms were amazing and the property was breath taking. Only a 5-8 minute bus ride into Sorrento’s City Centre (bus comes every 20minutes). If we are ever in the Sorrento area again, we will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at MelRose Relais! The staff were all so welcoming, genuine and accomodating. When we arrived we were given a tour of the grounds and enjoyed a welcome drink by the pool bar. Rovatiana was so knowledgeable and shared some great recommendations with us. She arranged a scooter rental directly to the hotel which made getting around so easy. She also booked dinner for us at the restaurant. This was an incredible experience! We watched the sunset, had an almost private dining experience and were treated to a delicious meal and excellent wine pairing suggestions. Our waiter was an absolute delight - such a lovely man. We would definitely return to this hotel. Thank you for having us
Stayed 3 nights in Sep 2024

10/10 Excellent

Frederic

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect vacation and great location. A real hidden gem.
Stayed 8 nights in Aug 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, room comfort
Absolutely amazing hotel! Super clean, family friendly, the pool area is beautiful and the food is delicious! Check in was seamless and all the staff, waiter, bartender and property manager were friendly, happy and helpful! Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Takesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a great boutique hotel in Sorrento, Italy. The owner was so sweet and attentive to details. All the staff especially Luigi was so nice. It’s a lovely place with a great sunset view. There was an onsite Bistro for breakfast, lunch, and dinner options. The location is also easy accessible for public transportation. They will also help and book any tours you may want to experience. GREAT STAY AND WILL BE BACK.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The owner was phenomenal communicating with us on WhatsApp before our arrival after train delays and missing the check-in timeframe. She even told us she would make a reservation at their restaurant onsite to make sure we would have a good meal after a long day. Along with a recommended boat tour (which was AMAZING) and providing to-go breakfast bags for our early checkout we LOVED our short stay and will absolutely stay again if we have the opportunity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here and right at arrival the hotel staff made us feel not only welcome, but excited for our stay. They were extremely accompanying and even offered free shuttle service to their partnering restaurants that were delicious. I can not say enough great things about the hospitality here. We loved our stay MelRose! Thank you all so much!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. They provided amazing recommendations for food, shopping, etc. The place was quiet but located near a bus stop and also had private parking. Beautiful views from their dining area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, room comfort
Great stay just outside of Sorrento
We had a lovely stay at MelRose Relais! The hotel was quiet, the staff very nice and the food at the restaurant delicious. Special shout out to the bartender who made excellent cocktails (although pricy)! The hotel is located outside of Sorrento and is accessed by public bus or by car. Please note walking to Sorrento is not an option as there are no sidewalks and the one street from one town to the other is windy with poor visibility and no lights at night. We had some trouble with the bus the first few days of our stay as there was construction on the road, the bus was only coming by in the morning and evening. Otherwise the bus was quite convenient and cheap. Taxis are an option but expensive (35-45 euros). Overall the hotel was nice and a great deal for the amenities offered but perhaps a little far from everything if you don't have a rental car.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is not a property, it’s an invitation into the beautiful family at Melrose Relais! I have never been treated so well in my life! We were so well catered towards from the welcome tour to dinners to helping us get around. Please don’t miss an opportunity to be swept off your feet with this beautiful hotel and the friendliest staff/team in Sorrento/Massa Lubrense
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
MelRose is such a wonderful escape from the hustle and bustle of Sorrento. It was a peaceful, beautiful oasis to come back to each day. The staff is incredibly helpful and welcoming - the dinning crew was exceptional. Perfect distance from Sorrento center and able to access anywhere easily - having a car was very useful.
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, room comfort
Fantastic hotel
Great stay at the Melrose Relais, great service from start to finish. Spotless hotel and very welcoming. Restaurant was excellent and staff always very helpful. Looking forward to staying again. I believe only 12 rooms blways felt like we were alone although hotel was full. Bus stop very close by so getting in and out of Sorrento town was very easy.
Stayed 6 nights in Jun 2024

10/10 Excellent

Amir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. The food and drinks was amazing. Waiters, cook, bartender were knowledgeable, entertaining and professional. We had amazing time definitely one of highlight of Italy trip
Stayed 3 nights in Jun 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Nice views
Great place, need to be careful with google maps...great views, beautiful place...
Stayed 1 night in Jun 2024

10/10 Excellent

andres

Liked: Cleanliness, room comfort
Sorrento great hotel
Superb service. Very friendly staff and owner- really made us feel welcomed. Very nice property. The chef and food were excellent with great service. Very clean and decorated with taste. We hope to be back in future trips and recommend this property without hesitation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely amazing stay here. The host was very communicative and friendly throughout the booking and arrival process. The property was beautiful and the room was perfect for us. When arriving to Italy our flight was hours late and we did not arrive to property until around midnight. Upon arrival we were kindly greeted and taken into the restaurant connected to the property. To our surprise the staff was gladly awaiting our arrival and prepared a fresh and delicious two course meal for us. The hospitality and kindness with which we were met upon arrival and throughout our stay was unprecedented. I would highly suggest staying here and hope to return soon.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful, quiet, and safe. The rooms were in immaculate condition. Property staff communication was excellent. We appreciated the free shuttle service to nearby restaurants which were also amazing. The only criticism was the limited hot water for the shower. Our favorite part of the stay was the restaurant attached to the property. The breakfast was exceptional every morning. What really made it special was the wait staff though. Mimo and Luigi in particular were so kind, attentive, and friendly. This was the first place we stayed on our honeymoon and those two really set the tone for first impressions of the locals. We had a wonderful time and would absolutely recommend this place to others!
Stayed 3 nights in Apr 2024

8/10 Good

Michael, Markham

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and then hotel was very boutique. All the communication was handled via WhatsApp which made things very easy for us to book dinners and stuff
Stayed 4 nights in May 2024

6/10 Okay

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but staff is not accommodating, my cloth was ruined and I have pictures of the day before and they said well. Some wall moist in the bathroom. Inconveniently far they were fixing the road and you cannt pass between 9 to 5 you are stuck also the bus is almost in front but staff don’t know how late they run. The restaurant staff, chef the food and the bartender and the bar great and excellent manners. I wouldn’t stay because the front desk leaves early and it’s far with very limited wifi and no taxis pass by. Unless you have a car and want to stay far out and loose some morning and return time not great location to take ferry’s and go around amalfi coast
Stayed 4 nights in May 2024

10/10 Excellent

Rae

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent. The room is very clean.
Stayed 2 nights in May 2024