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Santa Lucia Hotel Boutique

2.5 star property

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Photo gallery for Santa Lucia Hotel Boutique

Exterior
Outdoor pool
Exterior detail
Ecotours
Hiking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
López Cotilla 79, Mascota, JAL, 46900
  • Nuestra Senora de los Dolores Church
    ‪4 min walk‬
  • Main Square
    ‪4 min walk‬
  • La Preciosa Sangre Temple Ruins
    ‪5 min walk‬

Room options

View all photos for Deluxe Room

Shower, rainfall showerhead, towels, soap

Deluxe Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Exterior detail

Family Room

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Santa Lucia Hotel Boutique

Hotel in Mascota with a full-service spa and a coffee shop
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Santa Lucia Hotel Boutique offers 5 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and portable fans. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa e Benessere. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

During your stay at Santa Lucia Hotel Boutique, you're just a quick walk from Nuestra Senora de los Dolores Church. You'll find features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, hydrotherapy, or facials at Spa e Benessere
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Nuestra Senora de los Dolores Church and 4 minutes by foot from Main Square
Santa Lucia Hotel Boutique offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Santa Lucia Hotel Boutique.

Smoking is allowed in designated areas at this Mascota hotel.

The hotel hosts a free manager's reception daily.
Santa Lucia Hotel Boutique has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Wine-tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Chef
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: MXN 200 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santa Lucia Boutique Mascota
Santa Lucia Hotel Boutique Hotel
Santa Lucia Hotel Boutique Mascota
Santa Lucia Hotel Boutique Hotel Mascota

Santa Lucia Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very charming and relaxing. The room was large and very clean. The was very comfortable. The hotel is centrally located and within easy walking distance to everything. The staff are very friendly and very helpful. Really enjoyed my stay here. Highly recommend this hotel.
Stayed 3 nights in Mar 2022

6/10 Okay

Alejandro

Stayed 2 nights in Mar 2022

10/10 Excellent

Paul.

Stayed 1 night in Jan 2022

8/10 Good

Marc

Stayed 1 night in Jan 2022

6/10 Okay

Debra Ann

Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic hotel with great service.
Stayed 1 night in Nov 2021

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all beautiful! Hosts are great and breakfast was great, unique details lupita has
Stayed 2 nights in Sep 2021

8/10 Good

Robert

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was nice nice room clean
Stayed 1 night in Jul 2021

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet, and helpful!
We had such a nice stay at Santa Lucia Hotel Boutique. The staff was so friendly and offered so much advice and help and funny stories. The pool was so relaxing after a day of hot sightseeing. Mascota is great and this hotel is a great location and beautiful!
Stayed 2 nights in Apr 2021

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

JESUS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel very well located
We loved our stay here, stayed only one night but it has a very convenient location! If you love household animals (like we do) then you will like this hotel even more! They have some rescued animals. Their WiFi was unreliable but we didn't really need it; We can't speak about their breakfast quality as we didn't try it.
Stayed 1 night in Nov 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend the Santa Lucia Hotel. The room was spacious and beautiful as were the grounds. The staff was equally fantastic and welcoming.
Stayed 1 night in Nov 2020

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar, para pasar unos días
Stayed 2 nights in Apr 2022

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy tranquilo, y los cuartos estan muy frescos.
Stayed 3 nights in Apr 2022

6/10 Okay

Linda

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Décevant
J’ai séjourné 2 nuits , les photos sont plus belles que la réalité. Piscine fermée pour l’hiver …. L’accueil à la porte laisse à désirer, du contreplaqué pour éviter que les chats et chiens sortent de l’hôtel Il y a 4-5 chiens et 5-6 chats en permanence dans l’hôtel…..😟 L’extérieur est un peu laissé à l’abandon… ça traîne de partout
Stayed 2 nights in Jan 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse et lit confortable
Stayed 1 night in Jan 2022

10/10 Excellent

Delia

Stayed 1 night in Jan 2022

8/10 Good

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables
Stayed 1 night in Dec 2021

10/10 Excellent

Francisco Hendrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador
Stayed 2 nights in Oct 2021

10/10 Excellent

Hector Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia Recomendada
Excelente atención, cuarto agradable y amplio, áreas para mascota.
Stayed 1 night in Oct 2021

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Jose Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y muy bonito el lugar
Stayed 1 night in Sep 2021

2/10 Terrible

Alvaro

Travelled with family
No respetaron mi reservacion
Stayed 1 night in Aug 2021