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Tru By Hilton Martinsburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Room, 2 Queen Beds
Lobby
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    4 min walk
  • Buffalo Wild Wings
    8 min walk
  • Martinsburg Station
    7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    11 min drive

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Martinsburg, WV

Pool
Breakfast included
Pet-friendly
Parking included
4.9 out of 5, Exceptional, (359)
The price is €127
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Home2 Suites by Hilton Martinsburg, WV

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
During your stay at Tru By Hilton Martinsburg, you're just a quick walk from Wurzburg Dog Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Wurzburg Dog Park and 4 minutes by foot from Martinsburg Mall
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Tru By Hilton Martinsburg also features a fitness center, laundry facilities, and express check-out. Free self parking is available.

This Martinsburg hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 78 reviews" "
Rating 8 - Good. 8 out of 78 reviews" "
Rating 6 - Okay. 4 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable. The pillows were awsome. I loved the shower and the water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Tru hotels. Most are brand new and very clean. We also love the game room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton has become my favorite chain. My 8 yr old son loved the lobby with its pool table and huge choices of board games. I like the murals on the walls of the lobby. Staff is the best, wish I could have stayed longer!
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Tru by Hilton hotel. We loved it. It was brand new, very clean and so friendly. The staff was wonderful. The room was awesome. Breakfast was good. The lobby was most impressive. Games, a pool table and very inviting atmosphere With 24 hour coffee available and a very chill, hang out atmosphere. Will definitely stay at Tru again! Also very reasonably priced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor. It was very inviting. The staff were very nice and informative. I really loved that when I entered my room there was a welcome on the television with my name on it.
Stayed 1 night in Sep 2024

8/10 Good

Lavern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Brand new & nice. Beds were so-so…not high end & not very comfortable… Breakfast was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Freindly staff. Breakfast was disappointing. Food lacked flavor.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very, very small & there were quite a few homeless people walking around constantly
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big
Stayed 3 nights in Aug 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, free parking, location easy to access and great place for teens that welcomes fun in the lobby!
Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff friendly, very clean & quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here!
I can’t say enough how much I love this chain! The design is so functional, with a shelf above the counter in the bathroom, gorgeous showers including a small footrest for shaving, USB-A and C built into the bedside outlet, and USB-A in the alarm clock. There are hooks at the entrance for hanging, so much better than hangers. All staff are super friendly and helpful! Breakfast was good, I wished there were a few more options (need bacon!) and yogurt flavours. There is complimentary coffee/tea/hot chocolate always available and they have a little shop around the front desk with tons of options for snacks and toiletries. The main level is bright and inviting, and there are board games, a pool table, and magazines available and I’m told the staff will play with guests :) There is lots of comfortable seating and tables, and many seats have outlets built into them. There is a board with recommendations of things to do in the area. The whole space was super clean, my only little complaint was the room floor, when I got out of the shower and stepped onto the tile it was clear they could use some extra TLC as the water from my feet was immediately dirty. The shower drain is also super loud. The bathroom products are heavily scented, so just be aware if you have sensitivities. I like it, but would prefer unscented lotion. Overall it was an amazing stay in line with my previous experiences with this chain and I highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024